Staffs were polite and helpul. Breakfast selection very limited. No aircon along corridor, so will be a little bit warm. Furnitures are old, sofa cushion with a lot of stains. However, the room aircon is very quiet.
YEW CHEONG
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Fairuzaman
2022年12月22日
Fairuzaman
於 2022 年 12 月住了 1 晚
6/10 一般般
Mohtar
家庭旅遊
2022年9月23日
No proper uniform to identify the staff working there.and the breakfast for the restaurant is not much variety and improper decoration 😭😭😭
Mohtar
於 2022 年 9 月住了 2 晚
6/10 一般般
Kamlesh
2022年5月2日
喜歡:整潔度、員工素質和設施服務
Not much to do. It was too quite. The hotel does not provide breakfast and the shop opens after 11am. You will have to order breakfast via grab. I booked for two days and left after my first day.
Kamlesh
於 2022 年 4 月住了 2 晚
8/10 不錯哦
真實旅客
情侶出遊
2019年12月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious space
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯哦
WL
情侶出遊
2019年9月15日
喜歡:員工素質和設施服務
Convi for parking. Lots of parking lots. Corridor very warm and a bits noisy at corridor.
WL
於 2019 年 9 月住了 2 晚
6/10 一般般
真實旅客
親子旅遊
2019年6月23日
喜歡:整潔度
不喜歡:員工素質和設施服務
Cosy room and bathroom balcony feature. Nothing more abd it's quite far away from city good for lightsleeper
真實旅客
於 2019 年 6 月住了 2 晚
8/10 不錯哦
Alvin
2019年1月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable
Comfortable & Quiet
Alvin
於 2019 年 1 月住了 1 晚
10/10 有夠讚
MAHENDARAN
2019年1月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful, quiet, classic, great forbkids
MAHENDARAN
於 2018 年 12 月住了 2 晚
8/10 不錯哦
真實旅客
2019年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Have a very polite and helpful front desk . I like the girl smile.
真實旅客
於 2018 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2018年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sangat bagus, luas dan bersih
真實旅客
於 2018 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2018年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Ida,Ipoh
2018年11月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
room with balcony, nice deco, niceeeee room! Amazing view of Malacca town from your room balcony. Swimming pool at level 3 but not for kids. Breakfast mee kari so SEDAP. Definitely will come back!
Ida
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Nurul,Malaysia
2018年11月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel..very spacious room..hotel is clean..nice decoration at the lobby..overall im very satisfied with my staying here..but hotel need to improve their breakfast by adding more choices of food and add more table..will come to stay here again..
Nurul
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Farah,Malaysia
2018年11月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, room very big, comfort and clean..good environment..nice pool..hope to be there again
Farah
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Rose,JB
2018年9月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice n cozy place..just the pool only for adult...if have kids pool would be very good...but overall worth to stay
Rose
於 2018 年 9 月住了 1 晚
The Riviera Suites Team 於 2018年10月19日回覆
Dear Guest,
Thank you for taking time to review. Glad you had a pleasant stay with us and look forward your next stay.
Warmest Regards,
The Riviera Suites Team
10/10 有夠讚
Tiar,Johor bahru
2018年9月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Feel like coming back to stay again
A very pleasant stay. You would want to stay longer.
Tiar
於 2018 年 9 月住了 1 晚
The Riviera Team 於 2018年9月15日回覆
Thank you for the high review.
Hope to see you again on your next stay with us.
10/10 有夠讚
Rafidah,KL
2018年9月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The design and decoration are spectacular
Couldn't say much about the location because Malacca is developing and building constructions are everywhere. The hotel can improve on; putting the contact list next to the phone, make hair dryer and ironing facilities available for every room (not upon request) & make laundry bag available. The restaurant is small but the staffs are rapidly restore the fast-finishing foods and keep up with number of people who wants to have their breakfast.
Rafidah
於 2018 年 9 月住了 1 晚
The Riviera Suites Team 於 2018年9月15日回覆
Dear Rafidah,
Your review is important to us. Thank you.
2/10 很糟糕
Martin,KL
2018年9月10日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
One of the worse coz nothing open at this hotel area which is still okay for a new hotel but the nightmare awaits once you have your room keys.
The bathroom showers a very dirty water and the towel is horrible.
Failure to their bed too as it’s very dusty and insects on their bedsheets
Floor hasn’t been cleaned since the room starts doing business
Nothing seems to be fine for me as I can’t even ask for an extra quilt.
I’ll never come back here again
Horrible experience
Expedia,you made a wrong decision to give them a high rating
Martin
於 2018 年 9 月住了 1 晚
The Riviera Suites Team 於 2018年10月25日回覆
Dear Martin,
We apologize for your uneasiness. We will look into this as every single room undergo QC check before opening up for sale.
We emphasis on pleasant stay for our guest and definitely not putting our guest at the loosing end. And above all, we are more than happy to accommodate for room exchange or upgrade and even free stay to make up for complaints like yours.
Warmest Regards,
The Riviera Suites Team
8/10 不錯哦
Daylan,Kulai
2018年9月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast not good at all..pls change ro other menu..
Daylan
於 2018 年 9 月住了 2 晚
The Riviera Suites Team 於 2018年10月19日回覆
Dear Guest,
Thank you for taking time to review.
The cafe is NOT part of the hotel entity. However, we will convey your views to the cafe owner.
Warmest Regards,
The Riviera Suites Team