"Our stay at Milima Big 5 Safari Lodge was very enjoyable overall, with great highlights and a few points for improvement.
Sydney is an excellent game driver, very attentive and dedicated, always committed to finding the Big 5. His knowledge of the region is impressive, and thanks to him we had already seen all of the Big 5 by our second game drive, which was incredible.
The food was excellent, the staff were friendly and attentive, and the lodge is very comfortable, creating a relaxing atmosphere.
However, there were some issues. Upon arrival, the bathroom trash had not been emptied and still contained waste from previous guests. The bathroom door in Tent 1 does not close properly, affecting privacy. We also experienced noise from staff conversations near the tent.
We booked a transfer to Hoedspruit Airport but were not informed that the only available time was 10:30 AM. Our flight was at 3:20 PM, so we waited about four hours at the airport, which has limited infrastructure. When we asked to cancel, the lodge refused to refund, which felt inflexible given the price level.
Lastly, the air conditioning in Tent 1 was inconsistent and sometimes left the tent very hot.
Overall, a great safari experience, especially thanks to Sydney, but with some operational improvements needed."