2/10 很糟糕
Norman，Brooklyn
情侶出遊
2026 年 3 月 17 日
不喜歡：員工素質、設施服務和住宿環境和硬體
The listing on Expedia said this facility had an indoor pool that could be enjoyed year round with a picture of the pool featured prominently in the listing. This was the specific reason the I chose to book this hotel. In fact the pool is only open in the summer, even though it is enclosed. The listing also said there was free individual shuttle service to the airport available 24 hours a day. This was also not true. The shuttle service was infrequently scheduled at times that did not correspond to when our flight was. So we had to pay for our own transportation to the airport. When I raise these issues with the staff, they were completely unhelpful and unwilling to accommodate us in any way. They denied any responsibility for the misrepresentations that were contained in the listing. Also, the breakfast food was mediocre at best. This is just a place to warehouse people who are waiting to catch their flights., a hotel that is trying to cut costs wherever they can, and not being honest about it.
Norman
於 2026 年 3 月住了 1 晚