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Hotel Sterling

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Choose dates to view prices

Photo gallery for Hotel Sterling

Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Balcony
Daily cooked-to-order breakfast (EUR 13 per person)
Exterior
Hotel Sterling welcomes visitors to the heart of Madrid with genuinely helpful staff and practical comforts. Free in-room WiFi keeps travelers connected, while laundry and dry cleaning services ensure they can focus on exploring the city rather than worrying about logistics.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NT$6,699
NT$7,369 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 291 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hotel Sterling is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
Visit our Madrid travel guideOpens in a new window
Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪O Luar - ‬1 min walk
  • ‪Granier - ‬1 min walk
  • ‪Aquí Santoña - ‬2 min walk
  • ‪Kinza - ‬1 min walk
  • ‪Da Nicola - ‬2 min walk

About this property

Hotel Sterling

Hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and multilingual staff
  • A ballroom, meeting rooms, and tour/ticket assistance
  • Luggage storage, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 69 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 26-inch LED TVs with satellite channels
  • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 33 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Is Hotel Sterling pet-friendly?

Yes, Hotel Sterling allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sterling?

As of 2025/9/26, prices found for a 1-night stay for 2 adults at Hotel Sterling on 2025/10/9 start from NT$8,246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Sterling?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sterling?

Check-out is at 11:30 AM.

Where is Hotel Sterling located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.

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Hotel Sterling Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 275 out of 1001 reviews
Rating 8 - Good. 467 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Excelente atención, el hotel se ve que tiene sus buenos años, y lo intentan conservar
Stayed 1 night in Apr 2025

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor de tudo deste hotel é a localização. Café da manhã maravilhoso.
Stayed 3 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, la situación inmejorable la habitación perfecta
Stayed 1 night in Dec 2024

10/10 Excellent

LILIANA NAVARRO

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto la ubicacion
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities
Muy bien situado
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Super limpo, confortável e ótima localização. Definitivamente recomendo.
Stayed 1 night in Jan 2025

8/10 Good

mirtha

Liked: Staff & service
Disliked: Amenities
Good location
Stayed 4 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Jun 2024

8/10 Good

antonio

Liked: Staff & service

1 notte a Madrid

Hotel tre stelle con buon rapporto qualità prezzo, anche se la pulizia delle camere è migliorabile. Colazione buona
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Quarto grande, confortável e limpo. Funcionários extremamente simpáticos e atenciosos.
Stayed 3 nights in Dec 2024

6/10 Okay

antonio

Liked: Staff & service

Passando per Madrid

Hotel sterling ha un buon rapporto qualità prezzo. Hotel nella media...da migliorare l'accuratezza nello svolgere la pulizia delle camere.
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Las camas muy cómodas
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
As a group of ladies, we really enjoyed our stay at this hotel. We had a room with 4 single beds, plenty of room and comfortable, with a fridge. Lovely shower. Conveniently located for all the main attractions. Palace only 10-15 mins walk. Extra praise for the lovely receptionist, who was really friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

MARCO TADEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo ótimo hotel bem localizado só faltou água para os hóspedes que não tinha na recepção e nem nos quartos
Stayed 4 nights in Dec 2024

8/10 Good

FELICIDAD

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy bien ubicado para moverse a pie por el centro. Limpieza bien y buen trato del personal
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Olalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos a Madrid a ver el Rey Leon. El hotel está cerquisima del teatro El trato del personal excelente
Stayed 1 night in Dec 2024

8/10 Good

DANIEL ALEJANDRO

Liked: Staff & service, property conditions & facilities, room comfort

Buena opción por cercanía a Gran Vía

Buena opción si buscas algo céntrico, el personal del lobby muy amable, lástima de la gente que hace la limpieza de las habitaciones, muy groseras.
Stayed 14 nights in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city center Walk around to the metro station
Stayed 1 night in Jan 2025

10/10 Excellent

Nail Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi ve temiz

Gayet temiz ve konforluydu. Konum olarak oldukça merkezi ve ulaşımı kolay.
Stayed 3 nights in Jul 2024

8/10 Good

Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God hotel

Lækkert hotel centralt i byen. Vinduet var utæt som det eneste.
Stayed 3 nights in Jan 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BUENA
Stayed 3 nights in Feb 2025

10/10 Excellent

raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial sobre todo la chica de recepcion venezolana. Un encanto
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice Hotel!

Great hotel in the center of Madrid! Very good prices, they have a continental breakfast for a surcharge. Room was very nice. We were on a family trip and we were 4 people. We were able to book a room with 4 beds, very comfortable and with a lot of space. Highly recommend it!
Stayed 3 nights in Jan 2025