This property was okay, but does not meet the criteria of a 4-star. It is 3.5 star, at best. The rooms were too small and really needed refurbishing. The bathrooms need chalking repair, the fixtures are dated, and the makeup mirror should be lighted.
There was no real "attentiveness" to guests and no real room service. We asked for extra towels that arrived the day later. If you ask for ice, you get a glass rather than a bucket.
Breakfast was okay but nothing special. Scrambled eggs were spongy and over-easy eggs were cold. Pancakes were cold and we didn't know what to do with them. Churros would have been better heated. Coffee machines were sometimes not working (needed to be emptied). Overall, fine... but certainly not 4-star quality.
Finally, we stayed on floor 1 and it was vrry noisy all night long and woke is up many times.
We realize this is a "boutique" hotel, but still does not rate 4 stars. So, perhaps a bit overpriced for what it really is.