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Chic & Basic dot

3.0 star property
Travelers tap into Madrid's vibrant energy from this central location, where multilingual staff provide expert guidance for city exploration

Choose dates to view prices

Chic & Basic dot sits in the heart of Madrid, offering a lively base with in-room WiFi. Its prime position between Puerta del Sol and Plaza Mayor makes it easy to explore the city's highlights, while practical amenities like tour assistance and luggage storage enhance the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NT$4,959
NT$5,455 total
includes taxes & fees
Jun 21 - Jun 22

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Chic & Basic dot pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Chic & Basic dot?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 2026/6/21 start from NT$4,959, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Chic & Basic dot doesn't offer parking.

What time is check-in at Chic & Basic dot?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Chic & Basic dot?

Check-out is at noon.

Where is Chic & Basic dot located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Preciados Street, Gran Via, and Puerta del Sol. Plaza Mayor and Plaza de España - Princesa are also within 10 minutes. Callao Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 682 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, clean rooms, great location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice room, friendly staff and reliable Wifi.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing location and really sweet staff. Would highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasent stay. Staff was wonderful, amenities clean and working properly. It is VERY quiet and peaceful even though it’s situated in a very busy street. Very good location and good value for money.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location for easy walking. Staff was very nice and helpful. Would recommend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We arrived early and they allowed us to check in. They had an available to do so and we really appreciated that. All around great place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MARIA KRISELDA

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, and right in the center of everything.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness
Location, quiet room, very good breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brannon Jessicca Grace

Nice hotel. Ideal location and did the job for our long weekend in Madrid!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Friendly staff central location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost: staff was amazing -- friendly and helpful, always. Great spot in town, everything I wanted to visit was walkable. Easy to get to from the airport, we just took a cab, but be aware: cabbies may try to overcharge you. It should only be a flat rate of 33 euros and we were charged 44 euros. Didn't know until after that they were cheating us. Breakfast was in the restaurant attached to the building. Nothing special, but it did the trick. Bed was comfortable, especially the pillows.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bisman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is controlled by the front desk and was off for a lot of my stay. They told me it has to be shut off at 9pm but even during the day, they’d have it off. A bit annoying but staff were super responsive and would turn it on during the day when asked.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edgardo Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff! Great location!
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very comfortable for a solo traveler.. great location in the heart of London near almost everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service
This hotel is in a great location. Well deserve high score for 3 stars hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple days in Madrid

Fantastic stay, location was perfect - quick and easy to walk to everything. Staff was excellent, accommodating every request quickly. I would highly recommend this hotel and it's perfect location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bisham

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Great location, was lucky my room was ready early in the morning, room was great, big balcony (recommend floor 5).
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

arnauld

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jasminka

Liked: Cleanliness, property conditions & facilities
We just stayed for one night as we were just traveling through Madrid. Was centrally located and although our room was basic and small, it was fine for the night. Staff was also very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Location is everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and friendly staff. Room was clean. Would recommend
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean modern and simple.Bathrooms also clean with good water pressure.
Stayed 3 nights in Oct 2025