Excellent location, room is larger than normal hotel, clean. Front desk veryful, allow early check-in!
King Chi Kenneth
於 2022 年 5 月住了 1 晚
10/10
Todo excelente, atención y servicio de primera
Pedro
於 2025 年 6 月住了 1 晚
8/10
Me parece que en el check in deberían pensar en los huéspedes que llegan sus vuelos temprano y no tener que esperar hasta las 3 pm para entrar. No pagas ni 24 HRS de estancia.
Maria Estefania
於 2025 年 7 月住了 1 晚
6/10
The hotel is ok. The room was nice but poorly designed. A lot of unused space and a small and inconvenient bathroom. The room service did not work and they did not bother to resolve it. The elevator only goes to the 6th floor so we had to walk a floor with luggage to go up and down our room on the 7th floor. Overall not worth what we paid.
Maggie
於 2025 年 6 月住了 3 晚
4/10
For the price I was expecting a little more. The rooms are very hot and you can control the AC, so if you’re going on summer just have that in mind. The WiFi is very slow you can’t navigate with it. The breakfast buffet is very expensive 22 euros per person, for that price 2 people can eat anywhere else. The location is very good, just keep in mind there’s a bunch of homeless near the property.
Ileana
於 2025 年 6 月住了 4 晚
8/10
Had a great time—just a bit more to go in terms of amenities to be five-star.
Xiaoxian
於 2025 年 6 月住了 2 晚
8/10
The location was great and staff was very helpful with any issues. The breakfast was great and a perfect start to fuel long days of exploring the city. One of the reasons we chose this hotel was for the pool since we knew the weather would be hot. Unfortunately the pool was very cold and that made the whole experience less ideal than it could have been (seems like putting up solar panels to heat the pool or use any other variety of non-fossil fueled pool heating would be optimal for this case).
Gudrun H
於 2025 年 6 月住了 5 晚
10/10
Wonderful location on Gran Via. Very easy to walk to Royal Palace and The Prado.
Nice lobby to people watch.
Stephanie
於 2025 年 6 月住了 1 晚
8/10
Location, location, location!!!
Mark
於 2025 年 6 月住了 3 晚
10/10
Beautiful hotel and very friendly staff. Great location. Would stay again!
Sarah
於 2025 年 6 月住了 1 晚
10/10
it was good. good location.
Swatee
於 2025 年 4 月住了 4 晚
10/10
Fantastic hotel!
Gabriella
於 2025 年 5 月住了 1 晚
10/10
Ubicación estratégica
MARIA
於 2025 年 4 月住了 5 晚
10/10
We booked the seventh-floor suite with a terrace and a hot tub. Everything about the staff, service, and room was outstanding.
An excellent hotel located right in the middle of things. Rooms are nicely appointed with terrific rainfall showers. The insulation isn’t the best and we occasionally heard noisy guests in the hallway though this wasn’t often. Be mindful when choosing rooms as singles can be incredibly small. I was given one that was literally the width of the bed though they agreed to move me. Highly recommend and excellent value for money.
David
於 2025 年 5 月住了 3 晚
4/10
Sandra
於 2025 年 4 月住了 4 晚
10/10
Cristina
於 2025 年 3 月住了 1 晚
10/10
Adrian
於 2025 年 4 月住了 5 晚
6/10
Paola
於 2025 年 4 月住了 2 晚
10/10
Nice location
Emilia
於 2025 年 3 月住了 1 晚
10/10
Luis M
於 2025 年 3 月住了 3 晚
10/10
Great hotel w excellent conditions, location and staff
Jose
於 2025 年 4 月住了 1 晚
6/10
Hotel is maze, rooms scattered all over the place. Air conditioning did not work properly, had to open window to make the room cooler.