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Aparthotel

Boutique Urban Madrid Genova

3.0 star property
Apartment with kitchenette, near Gran Via

Photo gallery for Boutique Urban Madrid Genova

Superior Double Room | Desk, blackout drapes, iron/ironing board, bed sheets - Boutique Urban Madrid Genova (Madrid)
Lobby - Boutique Urban Madrid Genova (Madrid)
Exterior - Boutique Urban Madrid Genova (Madrid)
Interior - Boutique Urban Madrid Genova (Madrid)
Superior Double Room | Desk, blackout drapes, iron/ironing board, bed sheets - Boutique Urban Madrid Genova (Madrid)
Boutique Urban Madrid Genova sits near Plaza de Cibeles and Puerta de Alcalá, offering WiFi in common areas and helpful tour assistance for exploring the city. This smoke-free aparthotel includes elevator access, making it a practical base for Madrid adventures.

Reviews

6.4 out of 10

Apart-hotel

1 bathroomSleeps 2

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Add dates for prices

About this property

Boutique Urban Madrid Genova

Apartment with kitchenette, near Gran Via
This smoke-free aparthotel features tour/ticket assistance, a front-desk safe, and free WiFi in public areas. The apartment features a kitchenette with a refrigerator, along with a desk and free toiletries. Added amenities include an LCD TV.
This aparthotel offers 73 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils.

Bathrooms include shower/tub combinations. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 73 units

Similar properties

Exterior
Boutique Urban Madrid Serrano
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
7.0 out of 10, Good, 314 reviews
Boutique Urban Madrid Serrano

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid

About the neighborhood

Map
C/ Almagro, 10, Madrid, Madrid, 28010

What's nearby

  • Paseo de la Castellana - 2 min walk - 0.2 km
  • Plaza de Cibeles - 13 min walk - 1.1 km
  • Plaza de España - Princesa - 14 min walk - 1.2 km
  • Gran Via - 14 min walk - 1.2 km
  • Puerta del Sol - 19 min walk - 1.7 km

Getting around

  • Alonso Martinez Station - 2 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Lamucca de Almagro - ‬1 min walk
  • ‪Gran Café Santander - ‬2 min walk
  • ‪Viena Capellanes - ‬2 min walk
  • ‪Makkila Almagro - ‬1 min walk
  • ‪Burguer King - ‬2 min walk

Frequently asked questions

Is Boutique Urban Madrid Genova pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Boutique Urban Madrid Genova?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 7:00 AM for a fee of EUR 50.

What time is check-out at Boutique Urban Madrid Genova?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Boutique Urban Madrid Genova located?

Located in Chamberí, this aparthotel is within a 15-minute walk of Paseo de la Castellana and Gran Via. Puerta del Sol and Puerta de Alcalá are also within 1 mi (2 km). Alonso Martinez Station is only a 2-minute walk and Colon Station is 7 minutes.

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Boutique Urban Madrid Genova Reviews

Reviews

6.4
Rating 10 - Excellent. 34 out of 242 reviews
Rating 8 - Good. 74 out of 242 reviews
Rating 6 - Okay. 56 out of 242 reviews
Rating 4 - Poor. 44 out of 242 reviews
Rating 2 - Terrible. 34 out of 242 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Stayed 3 nights in Oct 2025

2/10 Terrible

Guillermo

Disliked: Cleanliness, amenities, property conditions & facilities
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
Stayed 1 night in Nov 2025

6/10 Okay

Ian

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid
Stayed 1 night in Oct 2025

2/10 Terrible

Ernesto L.

Disliked: Cleanliness, room comfort, communication

Avoid

I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.
Stayed 1 night in Aug 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, room comfort, communication

Dont recomend this place

This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
Stayed 2 nights in Feb 2024

2/10 Terrible

Winston

Disliked: Cleanliness, property conditions & facilities, communication
Bad condition
Stayed 4 nights in Oct 2024

4/10 Poor

Ingrid

Liked: Cleanliness, communication
Disliked: Amenities
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
Stayed 1 night in Oct 2024

2/10 Terrible

Alvaro

Disliked: Cleanliness, amenities, property conditions & facilities, communication
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
Stayed 2 nights in Oct 2024

6/10 Okay

Ada

Liked: Property conditions & facilities, communication
Necesita lampara de noche, no limpian el cuarto y hacen la cama mientras estas hospedado
Stayed 2 nights in Nov 2025

10/10 Excellent

Said Amaya

Liked: Cleanliness, property conditions & facilities, communication
Muy bien todo
Stayed 1 night in Sep 2025

8/10 Good

Oscar Jesus

Liked: Cleanliness, room comfort, communication

Una estancia normal

Una experiencia normal
Stayed 3 nights in May 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
Stayed 3 nights in Feb 2025

8/10 Good

Sylvie

Liked: Cleanliness, property conditions & facilities
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
Stayed 11 nights in Oct 2024

6/10 Okay

Maria Fernanda

Disliked: Cleanliness, communication

Decepcionó

La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
Stayed 2 nights in Sep 2024

4/10 Poor

Cleopatra

Liked: Cleanliness
Disliked: Communication
Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort, communication
Creo que ha sido mi peor experiencia en un hotel. Las recepcionistas (de distintos turnos) súper antipáticas, ni buenos días, ni buenas tardes. A la hora hora de hacer el checkin te hacen sentir incómoda y en el checkout devolvimos la tarjeta de la habitación y la recogieron de mala manera. Preguntamos si necesitaban algo y ni nos miraron. No se lo recomiendo a nadie. La habitación daba a un patio bastante sucio. Las camas incómodas. Llamamos al hotel por teléfono porque no tenían teléfono en las habitaciones para pedir un secador y nos dijeron que no tenían. Que el que tenían estaba estropeado. (Entiendo que tienen uno para todo el hotel). No creo que vuelva. No tengo nada positivo que decir en mi estancia.
Stayed 2 nights in Sep 2024

8/10 Good

Carmelo

Liked: Communication
Solamente que se oye mucho a los vecinos, por lo demas todo normal
Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Liked: Cleanliness, property conditions & facilities, communication
Bien
Stayed 1 night in Jul 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, communication
Todo perfecto
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, communication
El hotel tiene una gran ubicación, cerca a comercio, buenos restaurantes cafes y panaderías. Cumple con los requisitos y necesidades básicas además de ser muy cómodo. Es un barrio tranquilo y seguro
Stayed 3 nights in May 2024

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tienen que poner tvs nuevas que no se ven.
Stayed 1 night in May 2024

4/10 Poor

Javier Edison

Liked: Cleanliness, communication

Fel hotell på ett bra stället i Madrid

Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
Stayed 3 nights in Apr 2024

4/10 Poor

Carbonell

Disliked: Amenities
Muy ruidoso
Stayed 2 nights in Mar 2024

2/10 Terrible

Enrique

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.
Stayed 1 night in Feb 2024

2/10 Terrible

Carmen Maria

Disliked: Cleanliness, amenities, property conditions & facilities, communication
La Zona
Stayed 2 nights in Nov 2023