Arenal Suites in Madrid's vibrant center near Gran Via offers a comfortable base for city adventures. Travelers appreciate the practical in-room WiFi, bike rentals, and helpful staff with tour arrangements and local tips. Guests consistently praise the attentive service.
Madrid Centro, a neighborhood in Madrid, is home to Arenal Suites. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
This smoke-free aparthotel features express check-out, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available once per stay.
Arenal Suites offers 8 air-conditioned accommodations with washers/dryers and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Blackout drapes
Daily housekeeping
Iron/ironing board on request
Limited-hour front desk
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Bicycle rentals
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
8 units
Bicycle rentals
Individual decor
Soundproofing
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cribs (infant beds) are available for EUR 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Arenal Suites Apartment Madrid
Arenal Suites Apartment
Arenal Suites Madrid
Arenal Suites Madrid
Arenal Suites Aparthotel
Arenal Suites Aparthotel Madrid
Frequently asked questions
Is Arenal Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Arenal Suites?
As of 2026/3/9, prices found for a 1-night stay for 2 adults at Arenal Suites on 2026/3/23 start from NT$6,424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Arenal Suites?
Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM–3:00 AM for a fee.
What time is check-out at Arenal Suites?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Arenal Suites located?
Located in Madrid Centro, this aparthotel is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 2-minute walk and Callao Station is 5 minutes.
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Reviews
Arenal Suites Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Location
9.4
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 278 out of 319 reviews
10 - Excellent
278
Rating 8 - Good. 32 out of 319 reviews
8 - Good
32
Rating 6 - Okay. 5 out of 319 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 319 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 319 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Matthew
2025/12/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
A simply amazing stay in an immaculate property. Staff was extremely helpful and the location may be the best in Madrid for sightseeing downtown. Close access to the Metro. SO clean, fast WiFi, safe area, shopping and restaurants nearby, and mere steps to Puerta Del Sol. An exceptional experience - we hope to return soon!
Matthew
Stayed 3 nights in Dec 2025
10/10 Excellent
Elena
2025/3/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is super well located & the communication with the staff is top notch.
Renata
Stayed 3 nights in Sep 2025
10/10 Excellent
Donato
2025/8/29
Liked: Cleanliness, room comfort, communication
Great place to stay at
Everything was perfect! Location is unmatched if you want to be in the center of everything. Attention was excellent. I highly recommend this place.
Donato
Stayed 3 nights in Aug 2025
10/10 Excellent
Maria Cecilia
2025/9/8
Liked: Cleanliness, room comfort, communication
Location was perfect. In the middle of Sol. Restaurants, El Corte Ingles, shops and bars were nearby.
Maria Cecilia
Stayed 4 nights in Aug 2025
10/10 Excellent
Mykola
2024/7/6
Liked: Cleanliness, property conditions & facilities, communication
Excellent aparthotel in a great location
Mykola
Stayed 3 nights in Jun 2024
10/10 Excellent
Alex
2024/4/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, into Historical area.
Alex
Stayed 2 nights in Apr 2024
10/10 Excellent
Jennifer
2025/4/12
Liked: Cleanliness, room comfort, communication
Great location!
Excellent location near Puerta del Sol and Plaza Mayor, a bit noisy at night but other than that no complaints! Headed back in a few days, such a great spot!
Jennifer
Stayed 2 nights in Apr 2025
10/10 Excellent
Suzanne
2025/4/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location - very walkable city. Large grocery was nearby as well as many good restaurants. Property was clean and nice.
Suzanne
Stayed 2 nights in Apr 2025
10/10 Excellent
Sergey
2025/5/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
My family and I truly enjoyed staying at Arsenal suites. Located in the heart of Madrid, close to all attractions, but very quiet. Continently located and close to great cafes and restaurants. The property is amazing.
Sergey
Stayed 3 nights in May 2025
10/10 Excellent
Joseph
2024/8/22
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartment in an excellent location.
Joseph
Stayed 3 nights in Aug 2024
10/10 Excellent
Lillian
2024/12/9
Liked: Cleanliness, room comfort, communication
Beautiful place to stay
Excellent place and location. Very clean.
Lillian
Stayed 3 nights in Dec 2024
10/10 Excellent
Margot
2025/8/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
Arenal Suite is the most wonderful property I’ve stayed in on a city break like this. Absolutely amazing location, incredible communication from Christian (especially when our flight was cancelled and plan changed) - he went above and beyond to make sure we had everything we needed and felt at home. The apartment itself was stunning - so clean and spacious with lovely decor, fabulous bathroom, comfy beds and everything we needed. Definitely planning to stay again - thank you Arenal Suites and Christian! We had the best time!
Margot
Stayed 2 nights in Aug 2025
10/10 Excellent
Pedro
2024/6/1
Liked: Cleanliness, room comfort, communication
Arenal suites
Great option, very well located, property is really nice
Pedro
Stayed 2 nights in May 2024
10/10 Excellent
Jason
2025/1/2
Liked: Cleanliness, property conditions & facilities, communication
The communication and service were great. The place was very clean and nice and the location is excellent.
Jason
Stayed 5 nights in Dec 2024
10/10 Excellent
Jennifer
2025/4/23
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great spot near Puerta del Sol in the heart of Madrid. Right across the street from a grocery store, restaurants galore, shopping galore and super easy access to transportation across the whole city (or easily walkable to so many sites as well). Was the perfect spot (we stayed twice over two weeks in spain) for our family, will be back for sure!
Jennifer
Stayed 4 nights in Apr 2025
10/10 Excellent
Annabel
2025/5/18
Liked: Cleanliness, room comfort, communication
Great Location
Spectacular location, spacious, clean and modern. Maria was great checking us in. Beds were comfortable, and the location can't be beat. It was a bit of a home for our family of four. We will be back.
Annabel
Stayed 2 nights in May 2025
10/10 Excellent
Bruce
2024/11/26
Liked: Cleanliness, room comfort, communication
Charming and good location
This was a centrally located hotel that was very large, comfortable, clean and safe. It is a bit tricky to find even with directions and difficult to navigate with lots of luggage, but charming. We would definitely stay here again.
Bruce
Stayed 3 nights in Sep 2024
10/10 Excellent
Joseph
2024/7/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property, the area, walkable to everything. Staff is exceptionally helpful.
Joseph
Stayed 2 nights in Jul 2024
8/10 Good
Katie
2025/2/22
Liked: Communication
Good communication and a straightforward check-in and check-out process.
Katie
Stayed 2 nights in Feb 2025
10/10 Excellent
Karen
2024/9/7
Liked: Cleanliness, room comfort, communication
Great location. Spacious modern apartment and really helpful staff. Christian was terrific!
Karen
Stayed 4 nights in Aug 2024
8/10 Good
Jose Manuel
2025/4/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Christian was an excellent manager who was always friendly and helpful.
Jose Manuel
Stayed 3 nights in Apr 2025
10/10 Excellent
Maureen
2025/6/22
Liked: Cleanliness, amenities, property conditions & facilities, communication
If you come across this gem, book it! Extremely clean property and spacious. We fell in love instantly. Cannot rave about it more to our family and friends. Kid friendly and have a full kitchen and 2 bathrooms. Location is perfect and walkable to everywhere! Book it and you will not be disappointed.
Maureen
Stayed 6 nights in Jun 2025
10/10 Excellent
Hu
2024/5/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious apartment in the center of Madrid. Convenient location and all nice facilities.
Hu
Stayed 3 nights in Mar 2024
10/10 Excellent
Jany
2025/9/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, spacious and clean apartments in the middle of everything. Trains are 5 minutes from your doorsteps. We were welcome by Christian, who was very helpful and prompt. Our flight arrived early morning, and had to store our luggage in the storage locker, right behind the building. Christian let us know that our apartment was ready early and we could check in early if we wanted to. Thank you for a great stay!