Unfortunately, our experience was disappointing. The bedding was very thin, and we felt cold during the night. Another major issue was the lack of soundproofing. We could clearly hear conversations from people walking outside our window, as well as every passing car, which made it difficult to rest comfortably.
One concerning incident was that we returned to the property after spending the day outside and found our window open. On our last day, while packing our luggage, we also noticed that a pair of earrings we had purchased during our cruise was missing. We cannot say what happened to them, but the situation, combined with finding the window open, left us feeling uncomfortable and concerned about security.
This was our first accommodation after finishing our cruise, and we expected a more comfortable experience. Although we received helpful instructions and assistance through WhatsApp, there was no staff physically available at the property to assist us in person.
Overall, I believe the property needs to improve its bedding, soundproofing, security, and on-site customer service.