Find Family Hotels in Madeley

"Great stay, staff really friendly"

"Great Hotel, comfortable room although the pillows were a little on the thin side! Food was good too. Had an issue with the keycard though. I was given 2 so I left one of them in the room whilst I went down for a coffee. The second one didn't work, even after being re-programmed, so I had to get the maintenance guy to let me in. the staff were very good though and gave me a free drink voucher for my trouble. thank you for a great stay!"

"Bed linen had cug burns in bathroom taps were very lime scaled up. Shower curtain was mouldy."

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"We went fairly late at about 11pm and were charged £5 extra to park at the hotel. Car park quite shoddy with some work being done. We had to leave early Saturday at 8.15am next morning …put your card in the basket. The property was rated £49 on the Thursday for Friday stay then on the Friday we decided to stay it was rated £59 so quite disappointed considering it was probably worth less. The room was small and towel only for one supplied. "

"Very clean property, staff excellent and friendly and Spa nice and relaxed "

"Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests."

"This was a great place to stay, rooms clean and tidy, breakfast was exceptional staff will help with anything you ask. will stay there again "

"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."