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Customer service and room were amazing! Everything was really clean and staff were really friendly. We will definitely be back to visit.

second time staying here, i love this hotel, great room, wonderful staff and delicious food, not to mention a good location

Left a day early. Nothing to do but gamble. Boring. Did I mention how boring

The hotel was central and in the locality we wanted to stay in. We were upgraded and the room was clean and bed comfortable. The service staff were warm and helpful since it was the first time we were visiting Macau. The Assistant Front Office Manager Jenny Zhao very sweetly organised a birthday cake for my husband. We enjoyed our stay at the The Grand Emperor Hotel. We would recommend this hotel to anyone who wanted to visit Macau.

Clean room and friendly staff.

Отличный отель в старой части Макао

This is my second time staying in this hotel. I first stayed there back in 2014 when they first renovated. The rooms are nice size with comfy bed. I like the location of the hotel as it allows me to walk around to all the local shops and try out all the restaurants. The staff was friendly and very helpful to accommodate my needs. I was informed by the staff that they offer free pick up for any guest that is staying with them anywhere in Macau. Just called them from the Ferry Terminal or at...

Amazing experience.. will definitely go back there...

great breakfast for a Family

The staff was superb made an already great trip even better

Spotless facilities, amazing people, fantastic food, and connected to a helpful shopping center! It’s a beautiful place!

Best service I have experience.. such great personal touches .. I will be coming back for sure