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"A five-star location paired with five-star staff — but sadly, the property itself falls short. The carpets, walls, and washroom facilities are noticeably worn and in need of a full renovation to match the calibre of everything else on offer. What truly saved my stay were the people. Jules, Jelo, and Clive at the front desk, along with Litzie, Timmy, and Joey from the ADD team, were exceptional — warm, professional, and genuinely dedicated. They more than made up for the property's shortcomings. With the right investment in renovation, this place could easily be a five-star experience all around. The bones are there — it just needs the work."

"Clean room. AC was okay and staff was helpful."

"All good!👍"

"Great stay. Friendly staff. Nice rooftop with pretty good food. "

"Cleanliness: 👎👎👎👎👎 Staff: ⭐️ Breakfast: 👍 Over all: you’ll get what pay for."

"Everything was perfect from the staff, cleanliness, food from UMU restaurant, breakfast buffet, The Pantry ala carte menus was great. We even ordered for take out after we checked out. One thing i hope they have as complimentary is a bottled water and not a water from the pitchel. But other than that Dusit Hotel never disappoint me. I even applied for Dusit lifestyle membership program. Looking forward to stay again and avail all the benifits of lifestyle membership program."

"The hotel was great. The location was right in the hub of the city. It's a good property and the rooftop bar had fantastic sunset views."

"Staff is extremely friendly and welcoming. Breakfast buffet is a perfect start to the day. Swim pool has a great bar and pool is very nice. Definitely will stay here again."

"The Peninsula loves up to its reputation as a 5 star establishment in the heart of Makati. The lobby showcases Filipino hospitality as its finest from service to presentation and food. Lovely room with good linens and turn down service. Centrally located and walkable to restaurants. Don’t miss the shops and bakery on lower level Have visited The Pen for over 40 years and it never disappoints."