盧塞恩阿爾卑斯適合夫妻和情侶的飯店和度假村，旅行前必看！

"staffs are very friendly and helpful. I serve in a very traditional way and you feel the owner of the chateau."

"位置優越，湖畔及火車站數分鐘可達。酒店新穎整潔舒適。接待處的女士非常有禮及幫助我們拍照。"

"Good"

"在瑞士10日，共住過5間酒店 琉森這間是最喜歡的一間 非常方便，距離琉森火車站只需5分鐘左右 這次住standard double room，房間相對是普通一點，但所需要的都有，有雪櫃，有冷氣，而且都乾淨，缺點是浴缸，如長者去，就可自行評估是否大問題，同隔音有點差，不過係戴耳塞就可解決既情度 早餐也是住過5間酒店中最豐富同好食 而最欣賞的是員工非常友善！！"

"服務人員非常親切熱誠 位置非常好"

"Excellent service. Staffs are helpful and friendly. Great location, with beautiful view overlooking the lake. Rooms are spacious and clean. "

"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "

"The view from the lake room is charming. The location is perfect because there is a bus stop to the town right in front of the hotel."

"酒店離琉森車站只需要3－5分鐘路程，去附近主要景點亦係步行可到達，非常方便。附近環境不算嘈雜和感覺好安全，附近好多超市亦是步行5－10分鐘可以到達。前台和餐廳員工極度有善，餐廳(交誼廳)24小時開放，有咖啡機，飲用水，生果，微波爐，你亦可以隨時在餐廳食自己帶去的食物，整體非常滿意。"