4/10 不太好
Debra
家庭旅遊
2025 年 8 月 8 日
不喜歡：員工素質和住宿環境和硬體
My husband and I were booked for 4 nights. When we arrived we were told there was no elevator and no luggage carts. They did offer a first floor room. However, we explained that we both have heart issues and lots of luggage. The walk to the room included 2 sections of hallway on quite an incline and then a long walk to the room. We explained that we would not be able to carry all of our things that far. There is no mention on any info that I read about the facility not having an elevator. There was no offer to assist with luggage. The lobby and hallways were not air conditioned. There was a slight funky smell throughout. We did not go near the pool. But, from a distance had quite the green look to it. We could not physically stay there. They would not waive the one night fee that was charged to our card. The cancelation policy requires 24 hour notice. This is not a good location for anyone with any health issues that would make it difficult to get luggage to a room.
Debra
於 2025 年 8 月住了 3 晚
