This is a 3 star property masquerading as a 4 star hotel. The prices are 4 star hotel prices, but that is absolutely not the quality one receives here. Hotel staff (with the exception of the door/bellmen staff) are absolutely hapless - they have very little interest in or caring for the guests, which compliments their inexperience and ineffectiveness. Soiled linens (table cloths) in the hotel's signature restaurant. Front desk staff that have no interest whatsoever in being genuinely helpful to guests. In the middle of India's winter, rooms without heating (they have to bring in little portable heaters to the rooms). Restaurant staff that are incapable of taking and delivering a correct order. The problems were numerous. Do yourself a favor and stay anywhere else but here.
Manish K
於 2024 年 1 月住了 2 晚
10/10 有夠讚
ankita
家庭旅遊, 親子旅遊
2024年2月17日
It was a refresher on our India trip. We enjoyed every bit of staying there that we were reluctant to go out.
Staff everyone is so humble and give warmth that you will come back for sure… you guys are great ! Keep doing what you are best at 🙏
ankita
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Nundhlall
商務旅客, 家庭旅遊
2024年1月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
Excellent location with well-attired rooms, fantastic breakfast with friendly staff.
Comfortable beds and spacious bathroom.
Nundhlall
於 2024 年 1 月住了 3 晚
10/10 有夠讚
Sacha
團體旅遊
2023年11月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We enjoyed our stay at Lebua. Good service and great rooms- conveniently situated.
Sacha
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Francesca
2023年11月11日
喜歡:整潔度和員工素質
We stayed two nights and unfortunately we got a very bad room for the first night... It didn't match with the room we booked
However they were very responsive and helpful and they gave us a better room for the second night.
The breakfast is incredible
All the staff is very friendly and kind
The hotel is very nice,with all the service you may need
Overall we had a very good stay
Francesca
於 2023 年 11 月住了 2 晚
8/10 不錯哦
Isobella
2023年9月7日
喜歡:整潔度、員工素質和客房舒適度
Charming hotel with an old world feel
Great little charming hotel perfectly positioned in the centre of Lucknow making it a perfect place to stay for a short sightseeing break. Bed linens need updating as they’re a little well worn and the pool area definitely needs some money spending on it.