室外游泳池

勒克瑙萬麗飯店的評分

5 out of 5
勒克瑙萬麗飯店
Vipin Khand, Gomti Nagar, Lucknow

評論

9.2

太棒了

10 分,有夠讚;103 則評論中有 72 則" "
8 分,不錯哦;103 則評論中有 20 則" "
6 分,一般般;103 則評論中有 7 則" "
4 分,不太好;103 則評論中有 3 則" "
2 分,很糟糕;103 則評論中有 1 則" "

9.6/10

整潔度

9.2/10

員工素質

9.6/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

KAI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
everything in this hotel is fashing and excellent, accomodation,service,especially foods in restaurant.Commonly,it is really nice hotel.
Dear Guest Thank you for reviewing us in this forum. I am happy to learn that you had a memorable experience at Renaissance Lucknow Hotel. I look forward to welcome you again. Warm Regards, Rahul Maini,General Manager

8/10 不錯哦

Imran

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
OK 5 Star
Its a ok 5 Star in a prime location. There are better places out there however this one will do the work.
於 2024 年 1 月住了 1 晚

6/10 一般般

Ambler

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay next door at the Taj.
Decent hotel, nothing more, for the price. It is not really a 5 star hotel, but good at 4 stars. Not sure who gives the awards stars. Heat did not work in the room (air con did, but it was cold), the mini-refrigerator did not work. The same day laundry was ready at the end of the next day, so glad we didn't have to check out that day. A lot of the food was too salty, not as bad as India overall, but not 5 star quality at all.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Abhishek

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Mohammad Shahbaz

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Nice Stay for me and my family.
於 2023 年 9 月住了 1 晚

4/10 不太好

alok

於 2023 年 8 月住了 1 晚
Amit Jain 於 2023年10月7日回覆
Dear Guest, Thank you for taking time and provide valuable feedback. It gives us an opportunity to know what we are doing right, and what we might not be doing right. Your feedback has been shared with all concerned for corrective course of action. Please provide your contact details so that our service expert can get in touch with you.We look forward to your continued patronage. Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Niraj Nabh

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome property . Well appointed rooms . Excellent service . Amazing food . Overall superb stay .
於 2023 年 8 月住了 1 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

cody

於 2023 年 8 月住了 1 晚
Amit Jain 於 2023年10月7日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Shivani

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
It was a very comfortable stay
於 2023 年 7 月住了 1 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

8/10 不錯哦

Rajat

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

saurav

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good Hotel
於 2023 年 3 月住了 1 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Nooresha

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great modern property with fabulous views!
Great modern property with fabulous views of the Gomti River and Ambedkar park. The rooms were super clean and updated and the staff was extremely courteous and helpful.
於 2023 年 3 月住了 2 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest,Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed your stay at the modern property with its fabulous views of the Gomti River and Ambedkar Park. Clean and updated rooms and courteous, helpful staff can make a significant difference in a hotel stay, and we're delighted to know that you found these aspects to be excellent. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future.Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Elias

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the workers from the dinning room, to the roof top and my room. I felt like I was home surrounded by family.
於 2023 年 2 月住了 9 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Dr Jacob Whittingham

團體旅遊
Smart, tidy property in a superb location. Staff are very attentive. Rooms are clean, the restaurant on the top floor has a good dejection of food. Papu Singh deserves a mention, a very charismatic helpful young man. Overall a very good experience and nothing negative.
於 2023 年 2 月住了 4 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest,Thank you for sharing your positive experience at our property. We're delighted to hear that you found our property smart and tidy, in a superb location. It's wonderful that the staff was attentive, the rooms were clean, and you enjoyed the restaurant on the top floor with its good selection of food.Papu Singh's charisma and helpfulness are much appreciated, and we'll be sure to pass on your kind words to him.We're thrilled that your overall experience was very good, and the fact that you didn't have any negative feedback is fantastic to hear. If you ever decide to stay with us again, we look forward to providing you with another great experience.Regards, Amit Jain General Manager Renaissance Lucknow

6/10 一般般

Manoj

家庭旅遊
不喜歡:住宿環境和硬體和客房舒適度
Devolucion de dinero
No hubo agua caliente los tres de dias de mi estadia , hubo que solicitar agua caliente en baldes para la ducha. Deben reembolsar me al menos 50 % del dinero porque perdi mucho tiempo en espera y perdi tiempo para turismo.
於 2023 年 2 月住了 1 晚
Amit Jain 於 2023年9月4日回覆
Querido invitado,Gracias por tomarse el tiempo y brindar comentarios valiosos. Nos da la oportunidad de saber qué estamos haciendo bien y qué es posible que no estemos haciendo bien.Sus comentarios se han compartido con todos los interesados para tomar medidas correctivas. Proporcione sus datos de contacto para que nuestro experto en servicio pueda ponerse en contacto con usted.Esperamos contar con su patrocinio continuo.amit jainGerente generalRenaissance Lucknow

10/10 有夠讚

Amir

於 2022 年 12 月住了 1 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

10/10 有夠讚

Shanu

喜歡:員工素質、設施服務和住宿環境和硬體
Had great experience
於 2022 年 10 月住了 2 晚
Amit Jain 於 2023年9月4日回覆
Dear Guest, Thank you for taking out time to review our services. We are happy to know that you had a great experience. Your words of appreciation have been shared with the team. We look forward to the pleasure of welcoming you back soon for more such experiences. Regards, Amit Jain General Manager Renaissance Lucknow

6/10 一般般

Sanjay,Jamshedpur

商務旅客
喜歡:整潔度和住宿環境和硬體
wonderful property and beautifully located. However the checkin was very time taking and delayed. inspite of being a member of the Marriot payment was taken upfront at the time of checkin which was totally un called for
於 2022 年 9 月住了 2 晚

10/10 有夠讚

Eric

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is located in an interesting part of the city but close to government offices and other sites. It’s clean and modern with very good staff and service. Only issue is that the room doors close automatically and basically slam shut very loudly which is disturbing. Many guests don’t seem to care about annoying others. Perhaps the hotel can do something about that.
於 2022 年 8 月住了 3 晚

10/10 有夠讚

meeta

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property with very helpful staff. The rooms were simply amazing. The breakfast buffet was also very widespread. The view from the restaurant is beautiful
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Shailesh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s a newer property with nice rooms. Service could perhaps be a bit faster. Overall good experience.
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Sumeer

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
comfortable, food was awesome,
於 2022 年 6 月住了 1 晚

4/10 不太好

Rekha

家庭旅遊
不喜歡:整潔度和員工素質
Disappointing Stay
The hotel served is very bad quality food in their buffet dinner which was priced at 3600+ for two people. The dinner was cold , most dishes were empty and no one to attend personally to advise on availability of food. Disappointed thoroughly. The pool lounge was flithy in the morning. Worst experience.
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Mohammed

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay, breakfast and room are excellent
I had a two day stay and found the location very close to all famous places. Room size and quality was exceptionally good for the value. All modern features were available. Receptionist Marya was so good in her job. Will love to come back.
於 2022 年 6 月住了 2 晚

8/10 不錯哦

Sanjay,Jamshedpur

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel and service in all aspects. Food, room everything is wonderful. Location is absolutely WONDERFUL
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Brianna

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was lovely, I highly recommend.
於 2022 年 4 月住了 6 晚

10/10 有夠讚

Amit

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great. Property was very clean.
於 2022 年 4 月住了 12 晚

10/10 有夠讚

Kashmin

於 2022 年 4 月住了 1 晚

10/10 有夠讚

rohit

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
lovely staff and super clean property, housekeeper Santlal and others were really welcoming, yummy food to relish your tadte buds and,the skybar vibe is just awesome.
於 2022 年 2 月住了 7 晚

8/10 不錯哦

Bal

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean property, good services Local transportation limited from this place
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Bhupendra

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Mehfooz Ali

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended property in heart of Lucknow
It was an awesome stay in modern Renaissance Hotel. Excellent location and friendly staff. Specially Front Office Manager Syed Faizan Naqvi is very cooperative in accommodating guest needs and requirements. Appreciate his assistance in making my stay pleasurable. Room is tidy and 5/5 rank. Housekeeping staff was eager to assist. While taking breakfast I forgot my spects and Malayja gave it back to me. Breakfast selection was wide variety with western and Indian cuisines. All together highly recommend this property to stay.
於 2022 年 1 月住了 1 晚

10/10 有夠讚

Madhusudan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 有夠讚

Prasenjit,Kolkata

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One should try the galouti kebabs at the hotel’s restaurant, they are excellent.
於 2021 年 10 月住了 6 晚
Vidisha 於 2021年12月15日回覆
Dear Guest, Thank you for reviewing us. We take immense pride and pleasure in catering to all our guest needs with the best and highest service standards. We are looking forward to having you back again soon. Regards, Renaissance Lucknow Hotel

6/10 一般般

vivek

於 2021 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent services. Comfortable stay with all COVID-19 measures in place.
於 2021 年 2 月住了 2 晚
Vidisha 於 2021年3月3日回覆
Dear Guest, Thank you for reviewing us. We take immense pride and pleasure in catering to all our guest needs with the best and highest service standards. We are looking forward to having you back again soon. Regards, Renaissance Lucknow Hotel

10/10 有夠讚

Darpan Sinha

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice 9/10
Excellent hotel and gr8 staff with good food and location, the breakfast spread was average rest all gr8.
於 2021 年 2 月住了 2 晚
vidisha 於 2021年3月3日回覆
Dear Guest, Thank you for reviewing us. We take immense pride and pleasure in catering to all our guest needs with the best and highest service standards. We are looking forward to having you back again soon. Regards, Renaissance Lucknow Hotel

8/10 不錯哦

sushil

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 1 月住了 3 晚
Vidisha 於 2021年3月3日回覆
Dear Guest, Thank you for reviewing us. We take immense pride and pleasure in catering to all our guest needs with the best and highest service standards. We are looking forward to having you back again soon. Regards, Renaissance Lucknow Hotel

10/10 有夠讚

Manind

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚

10/10 有夠讚

Varun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 1 晚

8/10 不錯哦

Sunil

於 2020 年 12 月住了 1 晚

8/10 不錯哦

IQBAL

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice place
good, comfortable stay. breakfast was served in the room, as the restaurant was closed perhaps due to less occupancy. otherwise all ok.
於 2020 年 10 月住了 1 晚
V 於 2020年10月20日回覆
Dear Guest, Thank you for reviewing us. We are glad that you enjoyed your stay at Renaissance Lucknow. We look forward to welcoming you soon. Best Regards, Renaissance Lucknow

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Location was excellent . Recommend for stay for good food , ambience and cleanliness
於 2020 年 2 月住了 1 晚
Marketing & Communications 於 2020年3月2日回覆
Dear Guest, Greetings from Renaissance Lucknow! We are glad to know that you had a wonderful experience with us during your recent visit. It's our constant effort to exceed our guests expectations. We hope to see your soon. Regards, Renaissance Lucknow Hotel

8/10 不錯哦

SURENDRA NATH

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent
於 2019 年 12 月住了 1 晚
Marketing & Communications 於 2020年3月2日回覆
Dear Guest, Greetings from Renaissance Lucknow Hotel! We are glad to know that you had an excellent stay with us during your recent visit. We hope to see your soon. Regards, Renaissance Lucknow Hotel

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 3 晚
Marketing & Communications 於 2019年11月21日回覆
Dear Guest, Greetings from Renaissance Lucknow Hotel! We are glad to know that you had a memorable experience with us during your recent visit. It's our constant effort to exceed our guests expectations. We hope to see your soon. Regards, Renaissance Lucknow Hotel

6/10 一般般

Akshat

不喜歡:住宿環境和硬體和客房舒適度
Didn't like the overall experience.
於 2019 年 9 月住了 1 晚
Marketing & Communications 於 2019年9月9日回覆
Dear Guest, Thank you for reviewing us in this forum. I am sorry for the inconvenience caused during your stay. We take guest feedback very seriously and I can assure you a comfortable stay on your next visit, Regards, Renaissance Lucknow Hotel

10/10 有夠讚

Smita

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Family vacation
Excellent stay. Excellent service. Clean specious rooms very good food. Excellent and very caring chef. Need to improve upon the quality of their towels tough.
於 2019 年 8 月住了 3 晚
Marketing & Communications 於 2019年8月21日回覆
Dear Guest, Greetings from Renaissance Lucknow Hotel! we are glad to know that you had a memorable experience with us during your recent visit. it's our constant effort to exceed our guests expectations. we hope to see your soon. Regards, Renaissance Lucknow Hotel

2/10 很糟糕

sunita

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Poorly managed hotel
Arrived at 11.30. Swiftly brought to my room. I have booked a non-smoking room, by the person next to my room is smoking and shouting. I complained to the front office and they send a flunky to my room, who has no idea hwo to handle this issue, ie, of the man smoking and shouting. Not staying again here. This is a glorified 5 Star hotel, which has no idea how to look after its regular guests. I rather go back to the Taj once again. Bad choice.
於 2019 年 8 月住了 1 晚
Marketing & Communications 於 2019年8月17日回覆
Dear Guest, Thank you for reviewing us in this forum. I am sorry for the inconvenience caused during your stay. We take guest feedback very seriously and I can assure you a comfortable stay on your next visit, Regards, Renaissance Lucknow Hotel

10/10 有夠讚

SudeeptaDas,Mumbai

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful Stay Always.. Great Location, Good Food, Modern Amenities
於 2019 年 7 月住了 1 晚
Marketing & Communications 於 2019年7月31日回覆
Dear Guest, Greetings from Renaissance Lucknow Hotel! we are glad to know that you had a memorable experience with us during your recent visit. it's our constant effort to exceed our guests expectations. we hope to see your soon. Regards, Renaissance Lucknow Hotel