鳥瞰角度

羅塔奇賭場俱樂部飯店的評分

5 out of 5
羅塔奇賭場俱樂部飯店
48 Posidonos Street, Loutraki-Agioi Theodoroi, Peloponnese

評論

8.0

非常好

10 分,有夠讚;441 則評論中有 144 則" "
8 分,不錯哦;441 則評論中有 180 則" "
6 分,一般般;441 則評論中有 80 則" "
4 分,不太好;441 則評論中有 25 則" "
2 分,很糟糕;441 則評論中有 12 則" "

8.6/10

整潔度

8.0/10

員工素質

8.0/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

George

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the boardwalk
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Dionne

喜歡:整潔度、員工素質和住宿環境和硬體
It was beautiful.
於 2024 年 3 月住了 7 晚
Admin 於 2024年4月26日回覆
Dear Dionne,Thank you for choosing our resort for your holidays and for taking a moment to share your wonderful review! We strive to provide a wide range of services that enhance our guests' stay and we are glad to understand that our hospitable facilities met your expectations! It would give us great pleasure to have you back in the future for yet another relaxing and memorable stay! Sincerely,CHL team

4/10 不太好

Jonathan

情侶出遊
喜歡:設施服務
不喜歡:員工素質
So bad I left a night early. The room stank of tobacco. Everything feels like it’s not had an update since 1990. Staff stand in huddles chatting rather than helping customers. Dreadful food hygiene issues in the restaurant. If you like to gamble, go. But you could be gambling with your health!
於 2023 年 12 月住了 2 晚

6/10 一般般

ANTONIOS,Attica

情侶出遊
It’s an old building and the rules for casino clients are totally absurd compare to what is happening to USA and other countries. Dress code can be applied not to this one definitely.
於 2023 年 10 月住了 1 晚

6/10 一般般

Akira

於 2023 年 10 月住了 3 晚

4/10 不太好

Harold,Las Vegas

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚
Admin 於 2023年9月25日回覆
Dear Harold,We are very sorry to hear that your experience on our premises did not meet your expectations. It would have been, however, more helpful if you had given us more information on the areas that require improvement, following your opinion.On your next visit to the area, please consider returning to the hotel in order to further discuss the weaknesses of the operation that you have identified during your stay and give us the opportunity to reconstruct your first impression.Sincerely,CHL team

10/10 有夠讚

LEISER

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Admin 於 2023年9月25日回覆
Dear Leiser,We would like to thank you for choosing our hotel for your accommodation in Greece as well as for your great rating!We are thrilled that our facilities and services met your expectations and we hope to be one of your top accommodation choices when returning to the area!Sincerely,CHL team

8/10 不錯哦

Jozef

喜歡:整潔度、員工素質和住宿環境和硬體
The breakast used to be better and more rich.
於 2023 年 9 月住了 4 晚
Admin 於 2023年9月20日回覆
Dear Jozef,Thank you for choosing our resort for your short accommodation in Loutraki and for taking the time to provide your valuable feedback! However, we regret that you felt our breakfast did not have the variety you expected since we try to provide an assortment of options catering to all customers. Our hotel is proud to serve "Greek Breakfast" which promotes the regional culinary heritage of Greece, approved by the Hellenic Chamber of Hotels.We would like to thank you again for giving us the opportunity to serve you and we hope to have the pleasure of hosting you again really soon! Sincerely,CHL team

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
Serenety
於 2023 年 9 月住了 1 晚
Admin 於 2023年9月20日回覆
Dear Joseph,Thank you for your positive rating!We are glad that you had a pleasant stay with us and we hope to be one of your top accommodation choices when returning to the area.Sincerely,CHL team

10/10 有夠讚

Paula

喜歡:整潔度、員工素質和住宿環境和硬體
Great beach
於 2023 年 9 月住了 2 晚
Admin 於 2023年9月19日回覆
Dear PaulaWe would like to thank you for choosing our resort for your accommodation as well as for your great rating!Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our relaxing pool and beach facilities with their stunning views!We hope to be one of your top accommodation choices when returning to the area and give us the pleasure of hosting you again in the not-too-distant future for yet another memorable experience!Sincerely,CHL team

6/10 一般般

Roger

情侶出遊
喜歡:整潔度
不喜歡:設施服務
Private beach was a nice option although the sand was very rocky. The food at the optional breakfast buffet was sub par at best. Eggs were dried out, pastries were not fresh and coffee refills were hard to come by.
於 2023 年 9 月住了 3 晚
Admin 於 2023年9月13日回覆
Dear Roger,Thank you for choosing our resort for your accommodation and for sending in your comments. We regret that your dining experience did not entirely meet your expectations. Your comments will be passed to our F&B Department for further consideration and corrective measures targeting necessary improvements. However, we hope you give us the chance in the future to host you again in order for us to try to reconstruct your first impression and prove service effectiveness.Sincerely,CHL team

10/10 有夠讚

carlos

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice village, quiet and fun. Casino is one of the best. Pools and beach well positioned and clean. Rooms are comfortable and clean
於 2023 年 9 月住了 2 晚
Admin 於 2023年9月12日回覆
Dear Carlos,We are delighted to receive your wonderful feedback and really happy you had a great time staying in our resort! We are really glad you visited our Casino with its exciting atmosphere, lotteries, and many fantastic games of chance to choose from. We cannot thank you enough for your very welcome comments about our fab pool area set amidst our beautiful gardens and our comfortable and clean rooms. Hoping to be your top choice in travel accommodation when returning to Greece and look forward to hosting you once again for yet another exceptional stay!Sincerely,CHL team

8/10 不錯哦

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Admin 於 2023年9月12日回覆
Dear James,Thank you for your great rating! Hoping you give us the pleasure of hosting you again in the not-too-distant future! Sincerely,CHL team

10/10 有夠讚

Lorena

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ottima struttura, non manca niente. Personale attento e molto gentile, ristorazione eccellente, piscina e spiaggia curate e pulite. Ci torneremo.
於 2023 年 8 月住了 7 晚
Admin 於 2023年9月14日回覆
Gentile Signora Lorena,La ringraziamo del tempo che ci ha dedicato per scrivere la sua cordiale recensione. E' per noi un grande piacere sapere di aver soddisfatto pienamente le sue aspettative e ci auguriamo di poter darle presto di nuovo il nostro benvenuto.La direzione di CHL

10/10 有夠讚

George

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We booked 2 nights to give ourselves a little luxury between other locations and it was a great decision as it let us re-charge with excellent beds to get our rest. Beach and pool areas were fabulous. We walked 15 minutes to restaurants down the road. The main strip needs a car to get to. We could have stayed longer and explored Loutraki more. Next time. I definitely recommend including this hotel as part of your holiday.
於 2023 年 8 月住了 2 晚
Admin 於 2023年9月13日回覆
Dear George,Thank you very much for taking the time to comment on your stay with us and for your wonderful review! Our aim is to create the best possible experience for our guests and we are thrilled to know that we met your expectations and that you enjoyed our comfy rooms and our relaxing pool and beach facilities with their stunning views! We can assure you the area is definitely worth exploring and we hope you get the chance to visit us again in the not-too-distant future for yet another exceptional stay!Sincerely,CHL team

4/10 不太好

Fabienne

不喜歡:整潔度、員工素質和住宿環境和硬體
Je voulais préciser concernant le barman qui se trouve le matin au café . Le bar qui se trouve juste à l’entrée du petit déjeuner c’est une catastrophe il ferai mieux de changer de travail c’est une horreur même pas bonjour le café le matin presque il nous le jette à la figure c’est une honte d’employer des personnes pareilles
於 2023 年 8 月住了 10 晚
Admin 於 2023年8月22日回覆
Chère Fabienne,Merci d'avoir pris le temps de laisser votre commentaire concernant votre séjour dans notre hôtel.Nous tenons à souligner que nous nous efforçons d'atteindre les meilleurs niveaux de qualité et de service, et nous sommes en particulier désolés d'apprendre que vous quittez notre hôtel déçue, surtout quand le problème repose sur notre personnel. Soyez assurée que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services.Nous tenons à vous remercier d'avoir partagé votre inquiétude et de nous avoir fait part de vos précieuses suggestions et vous prier d'accepter encore une fois nos plus sincères excuses pour les désagréments que vous avez rencontrés.Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur et nous donner la chance de restaurer votre confiance en nos services.Cordialement,L'équipe de CHL

8/10 不錯哦

Robert

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Hôtel propre et agréable, casino énorme, belle installation, petits bémols, personnel spa pas très agréable, serveuses plutôt désagréable mais le reste était ok.
於 2023 年 8 月住了 14 晚
Admin 於 2023年8月22日回覆
Cher Robert,Merci d'avoir choisi le Club Hotel Loutraki pour votre séjour en Grèce et pour votre commentaire.Nous sommes très heureux d'avoir répondu à vos attentes en termes d'équipements et de services. Néanmoins, nous sommes désolés que le personnel du spa & service ne vous ait pas laissé entièrement satisfait, tout en notant que vos commentaires seront examinés par le departement compétent afin de prendre des mesures correctives qui nous aideront à continuer d'améliorer nos services quotidiennement.Nous souhaitons vous accueillir à nouveau dans notre hôtel lors de votre retour dans la région, afin de vous assurer de merveilleuses vacances.Sincèrement,L'équipe de CHL

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Εξαιρετική τοποθεσία και πολύ όμορφο περιβάλλον. Το επιλέγουμε συχνά για σύντομες διακοπές κοντά στην Αθήνα.
於 2023 年 8 月住了 1 晚
Admin 於 2023年8月8日回覆
Αγαπητέ Πελάτη,Είμαστε ευγνώμονες για την εξαιρετική κριτική σας αλλά κυρίως για το γεγονός ότι δίνετε ψήφο εμπιστοσύνης στις υπηρεσίες μας, όντας επαναλαμβανόμενοι πελάτες.Χαιρόμαστε ειλικρινά που προσφέρουμε ποιότητα στις σύντομες εξορμήσεις σας και περιμένουμε να σας υποδεχτούμε σύντομα ξανά για να απολαύσετε μαζί μας μια ακόμη ευχάριστη, χαλαρωτική εμπειρία.Με εκτίμηση,Η ομάδα της CHL

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Admin 於 2023年8月8日回覆
Αγαπητέ πελάτη,Θα θέλαμε να σας ευχαριστήσουμε που επιλέξατε την ξενοδοχειακή μας μονάδα για τη σύντομη απόδρασή σας και που συμμετείχατε στη βαθμολόγηση των εγκαταστάσεων και υπηρεσιών μας.Χαιρόμαστε που απολαύσατε μια ικανοποιητική διαμονή και ελπίζουμε να σας καλωσορίσουμε εκ νέου για μια ακόμη χαλαρωτική εξόρμηση καθώς το καλοκαίρι καλά κρατεί!Με εκτίμηση,Η ομάδα της CHL

8/10 不錯哦

Laddavanh

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Belle hotel, proximité de tous. Tres propre, mais les fournitures a besoin d'un petit refresh. Si non, overall tout est bien.
於 2023 年 7 月住了 8 晚
Admin 於 2023年8月3日回覆
Cher Monsieur Laddavanh,Merci d'avoir choisi notre complexe hôtelier pour vos vacances, ainsi que pour votre précieuse critique.Nous avons été ravis que vous ayez apprécié nos services rendus, les infrastructures de l'hôtel comme la piscine, la propreté des lieux, un domaine crucial pour notre établissementet les chambres bien pensées avec la vue unique sur le Golfe de Corinthe.Des travaux de rénovation ont lieu régulièrement ciblant les zones qui ont besoin d'être modernisées, et c’est notre intention de continuer nos efforts pour transformer votre séjour en une expérience unique!En esperant que vous choisissiez notre complexe hôtelier de luxe à votre premier retour dans la région, on vous garantit un séjour de plus agréable!Cordialement,L' equipe de CHCL

10/10 有夠讚

Neville

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well appointed property, right on the beach. Staff were helpful and friendly. Swimming options were also good
於 2023 年 7 月住了 4 晚
Admin 於 2023年8月2日回覆
Dear Neville,Thank you so much for your absolutely great rating and for giving us the pleasure of hosting you! You are truly happy we met your expectations and really looking forward to welcoming you again to our resort when returning to the area.Sincerely,CHL team

8/10 不錯哦

Sotiris

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lot
於 2023 年 7 月住了 2 晚
Admin 於 2023年8月2日回覆
Dear Sotiris,Thank you so much for giving us the pleasure of hosting you as well as for your positive review! We hope to be of your top choices of in-travel accommodation when returning to the area and look forward to hosting you again in the future!Sincerely,CHL team

10/10 有夠讚

alain

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bon séjour au Club hôtel casino Loutraki
Très belles prestations, personnel nombreux et aux petits soins pour la clientèle, un bel établissement dans un joli cadre
於 2023 年 7 月住了 7 晚
Admin 於 2023年7月26日回覆
Cher Alain,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous sommes ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, et que nos prestations aient répondu à vos attentes.Une expérience client positive est quelque chose dont notre équipe est très fière, nous l'apprécions donc beaucoup et nous ne pouvons pas vous remercier assez pour vos commentaires positives!Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour vous offrir une autre expérience agréable et unique!Cordialement,CHLgroupe

8/10 不錯哦

Pamela

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is spacious & good amenities however internally it’s a little down. The casino is of poor standards even for a non player. Floors were uneven, carpet was torn & taped down. Breakfast was good with lots of variety. Pool area was great as was the beach metres away. The rooms & bathrooms were spacious & comfortable.
於 2023 年 7 月住了 1 晚
Admin 於 2023年8月2日回覆
Dear Pamela,Thank you for giving us the pleasure of hosting you as well as for your positive review. We are very pleased to know that you enjoyed your visit to our beautiful resort and that we generally met your expectations.Especially, about the casino we would like to inform you that several works on floors and carpets in the casino are being currently carried out in order to improve guests' experience in the gaming area.We hope to be your top choice of in-travel accommodation when returning to the area and look forward to hosting you again!Sincerely,CHL team

8/10 不錯哦

Ara

商務旅客
喜歡:整潔度和員工素質
The staff is excellent, and very helpful, going out of their way to assist. Unfortunately the hotel is dated, like 1950...with air conditioning so...so, and poor TV with no signal reception. Nevertheless, if you stay in Loutraki, is a safe bet...
於 2023 年 6 月住了 4 晚
Admin 於 2023年7月3日回覆
Dear Ara,Thank you so much for your very kind and welcoming words about our employees and it is really rewarding to know that their services accomplished your expectations!Our hotel opened in 2002 and changes have been taking place ever since, while recently we embarked on a renovation program targeting areas of the hotel requiring intervention. We are sorry your experience did not meet entirely your expectations and your comments will help us evaluate and target areas requiring attention.Hoping for an opportunity to welcome you back for a great experience.Best Regards,CHL team

6/10 一般般

Martine

喜歡:整潔度、住宿環境和硬體和客房舒適度
Hôtel usine , belle vue
Accueil sans chaleur, hôtel usine , chambre confortable avec belle vue mer mais petit déjeuner très ordinaire ( café jus de chaussette et buffet ordinaire) Nombreux transats sur la piscine et la plage.
於 2023 年 6 月住了 2 晚
Admin 於 2023年7月3日回覆
Chère Martine,Merci d'avoir choisi notre complexe hotelier pour vos vacances, ainsi que pour votre précieuse commentaire.Nous avons été ravis que vous ayez apprécié nos infrastructures, récemment rénovées et bien pensées, avec la vue unique sur le Golfe de Corinthe et les montagnes de Gérania.Nous sommes vraiment désolés de l’impression que notre personnel vous a donnée et que vous n’étiez pas satisfait de notre petit-déjeuner. Pour cette raison, nous tenons à vous assurer que les services concernés ont été informés pour leurs actions.Nous serons heureux de vous accueillir dans l’avenir proche à Club Hotel Loutraki pour reconstruire vos impressions sur les sujets soulevés et vous offrir une expérience agréable et unique!Cordialement,CHLgroupe

6/10 一般般

Voula

家庭旅遊
不喜歡:員工素質
Overall the property is nice especially the pool area overlooking the beach, but the only reason I don’t rate it higher is that being a 5 star property, you would expect the staff showing a lot more respect to the clients. I understand it is Greece and being Greek I know, being from Australia I am use to a different 5 star service.
於 2023 年 5 月住了 2 晚
Admin 於 2023年6月22日回覆
We appreciate you taking the time to share your feedback following your recent stay with us and we are really glad your overall impression was a positive one. We wish to apologize for any issues you may have encountered with the staff and we thank you for your honest feedback based on your relevant experience as it helps us improve our services.We hope you give us the opportunity to host you once again for an enjoyable and relaxing stay!

6/10 一般般

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
Bof bof
Gros hôtel sans cachet. Style américain mais c’est pas aux usa. A mon avis faut laisser ce style à ceux qui savent faire… Sinon chambres confortables et équipements de qualités. Le personnel n’est pas agréable (grosse différence avec les autres hôtels du séjour) limite si on les ennuient pas… mais en même temps c’est l’usine. Petit déjeuner de mauvaise qualité mais nourrissant.
於 2023 年 5 月住了 1 晚
Admin 於 2023年6月22日回覆
Thank you for your feedback following your recent stay with us. We regret your experience was not entirely up to your expectations but we hope you give us another chance in the future to change your first impression and to offer you a totally enjoyable experience.

10/10 有夠讚

Rivka

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Admin 於 2023年6月22日回覆
We are thankful for your 10-point rating and truly glad we met all your expectations during your stay! We really hope you give us the opportunity and pleasure of hosting you again really soon!

8/10 不錯哦

Costas

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Admin 於 2023年6月22日回覆
Thank so much for taking the time to share your rating! We hope you had a pleasant stay and we are looking forward to hosting you again in the near future!

10/10 有夠讚

DANIEL NABIL

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
VERY NICE HOTEL
於 2023 年 4 月住了 2 晚
Admin 於 2023年6月22日回覆
Thank you so much for your kind words! Hoping you give us the pleasure of hosting you again soon!

8/10 不錯哦

Marios

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A very nice stay but premises start to age.
deluxe room with nice sea view with some marks of age and neglect. The jacouzi when operated flushed out all kinds of moth and dirt ... maybe there should be some provision for periodical cleaning disinfection ...elevators with buttons missing etc.
於 2023 年 4 月住了 1 晚

6/10 一般般

Kim Andersen

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
The glory days are gone
This is (was) clearly a fantastic luxury Hotel. But have failed to maintain the building to the standard expected from a Hotel of this standard. That being said, the views over the Corinthian gulf and inside amentities are great.
於 2022 年 11 月住了 6 晚

10/10 有夠讚

Simone Fabienne

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Flemming

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Harold

於 2023 年 3 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 2 晚

10/10 有夠讚

Sam

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Have stayed at this hotel a few times and has always been of excellent service, clean room but on this trip no internet due to local issues.
於 2023 年 1 月住了 1 晚

4/10 不太好

Charles

不喜歡:住宿環境和硬體
於 2022 年 12 月住了 1 晚
Admin 於 2022年12月14日回覆
Dear Charles,Thank you for choosing our property for your short stay as well as for the time to rate your experience.We are really sorry that our facilities and services have not apparently met your expectations. It would be, however, helpful for our team, if you could provide us with more information regarding the issues that led you to this low evaluation, given that corrective actions can be considered.We hope to give us another chance in the future to change your first impression.Yours sincerely,CHL Team

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 2 晚
Admin 於 2022年12月14日回覆
Dear Guest,Thank you for choosing our resort for your holidays as well as for the positive rating of your experience. We are really glad you enjoyed our facilities and services and we hope you give us the chance to serve you again shortly.Yours sincerely,CHL Team

8/10 不錯哦

Themistoklis

於 2022 年 11 月住了 1 晚

8/10 不錯哦

Angela

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The facilities for this property are superbly maintained and the meal options allow for various seating locations between indoor and outdoor dining for all meals. Breakfast, lunch, and dinner can be eaten by the pool, in the dining room, in the coffee bar or in your room!
於 2022 年 9 月住了 3 晚
Admin 於 2022年9月22日回覆
Dear Angela,It was a true delight reading your very positive and enthusiastic feedback on our property! We are dedicated to offering our guests an unforgettable stay and it is a true pleasure and rewarding to know you enjoyed our facilities.We were really pleased that you highlighted and appreciated the versatility of our facilities with its variety of indoor and outdoor spaces, in this impressive setting by the sea.Thank you so much for choosing our resort for your holidays and we truly look forward to welcoming you back soon and offering you yet another magnificent and relaxing stay! Yours sincerely,CHL Team

10/10 有夠讚

steve,Toronto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was apprehensive to stay here based on some recent reviews. This is a full blown resort. Has beautiful grounds, pool area is amazing, it’s like a resort you would see in Mexico. With Restaurants and many shops and places to get food and coffee etc at reasonable grounds. You can easily stay a week here and relax and enjoy. You can walk into the waterfront in town from the street in front of hotel. Has underground parking and a good size casino as well. The rooms were great, large , nice bathroom with a tub. You can’t compare the hotel to the W in Vegas. However in Greece , this is as good as it gets for resort style stay. Especially at this price point. Zero complaints and will definitely come back one day to relax for 3-4 days.
於 2022 年 9 月住了 1 晚
Admin 於 2022年9月16日回覆
Dear Steve,Thank you so much for your amazing review which was a true joy to read! We were delighted to know you had a fabulous experience while staying with us and that you thoroughly enjoyed and appreciated the complete and wide range of our services, our superb facilities, and our resort’s privileged location! We truly look forward to hosting you again soon for another fantastic experience!Yours sincerely,CHL Team

8/10 不錯哦

ILAN

於 2022 年 8 月住了 2 晚
Admin 於 2022年9月16日回覆
Dear Ilan,Thank you for having chosen our establishment for your holidays as well as for your 8-point rating!We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We are looking forward to welcoming you soon back to Loutraki!Best Regards,Club Hotel Loutraki Team

6/10 一般般

Lauren

喜歡:整潔度和客房舒適度
不喜歡:員工素質
Not 5 star.
Not a 5 star, a bit run down, staff were incredible rude. Breakfast was good.
於 2022 年 8 月住了 1 晚
Admin 於 2022年9月6日回覆
Dear Lauren,Thank you for taking the time to post your review and for sharing your positive comment about our sumptuous breakfast.We regret your overall experience did not match your expectations and we apologize for any negative experience with our staff which we can assure you is the exception. We are happy to inform you that we have recently embarked on a renovation program addressing sections of the hotel that require intervention. We hope you give us the chance to host you again in the future to enjoy our upgraded services for the ultimate relaxation experience.Yours Sincerely,CHL Team

8/10 不錯哦

Hugo

喜歡:整潔度、員工素質和客房舒適度
Ok
於 2022 年 8 月住了 2 晚
Admin 於 2022年9月1日回覆
Dear Hugo,Thank you for choosing our hotel for your holidays as well as for your 8-point rating on Hotels.com! We are glad to understand that you experienced an enjoyable stay with us and that our facilities and services met your expectations. We hope for an opportunity to welcome you again soon for an even better experience!Yours sincerely,CHL Team

8/10 不錯哦

ERIC

喜歡:整潔度和客房舒適度
於 2022 年 8 月住了 7 晚
Admin 於 2022年8月31日回覆
Dear Eric,Thank you for taking the time to rate your experience in our hotel!It is really rewarding to know that your stay at Club Hotel Loutraki has been an enjoyable one. We hope for an opportunity to welcome you again soon!Yours sincerely,CHL team

8/10 不錯哦

Adam

家庭旅遊
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
While this property might have been stunning in its day, it does need a revamp. No glasses or iron in the room. Pool area enjoyable but very windy so unable to use umbrellas
於 2022 年 8 月住了 3 晚
Admin 於 2022年8月19日回覆
Dear Adam,Thank you for your feedback about the stay you had at our hotel!Your valuable comments will be taken into consideration as customer satisfaction is our constant goal. We would like to inform you that our hotel opened in 2002 and a renovation program is currently running addressing sections of the hotel in need of improvement.Thank you for your positive comment about our pool. It is true that when it is very windy the umbrellas cannot be used for the safety of our guests.We thank you for choosing our hotel for your holidays and we sincerely hope you provide us with the opportunity to serve you again.Yours sincerely,CHL Team

10/10 有夠讚

PAUL

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Spot, Pool, Casino and near all the great restaurants an beach in Loutraki.
於 2022 年 7 月住了 1 晚
Admin 於 2022年8月11日回覆
Dear Paul, Thank you for choosing our resort for your stay and for taking the time to write a review of our facilities. It’s a pleasure to know you had a great time during your stay with us! Our privileged location, and our variety of leisure and entertainment options, which include the top Casino in Greece, make our hotel the best option for an amazing stay! We hope for an opportunity to welcome you again soon so as to assure another most comfortable and truly memorable stay! Yours sincerely, CHL Team

10/10 有夠讚

DEMETRE

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was great, my kids loved the pools… beautiful location,
於 2022 年 7 月住了 1 晚
Admin 於 2022年7月27日回覆
Dear Demetre, It is really rewarding to read your positive review and we thank you for taking the time to leave your valuable feedback! We are thrilled to know that you enjoyed your visit to our beautiful resort and we look forward to welcoming you back to our hotel for yet another unforgettable stay! Yours sincerely, CHL Team