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Entire apartment

Hgen Room & Suites

2.5 star property

Choose dates to view prices

Located close to Los Mochis Cathedral and Paseo Los Mochis Shopping Center, Hgen Room & Suites provides a terrace, a garden, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Studio Suite, 1 Bedroom

Family Studio Suite, 1 Bedroom | Terrace/patio

Family Studio Suite, 1 Bedroom

Highlights

Yard
Furnished patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 1292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Queen Beds

View all photos for Economy Double Room

Economy Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

Highlights

Yard
Furnished patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Kitchenette
Refrigerator
Dishwasher
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Los Mochis, Hgen Room & Suites is in the city center and by the sea. Shoppers can check out Paseo Los Mochis Shopping Center, while everyone can enjoy the natural beauty of Sinaloa Park and Memorial Hill. Check out an event or a game at Emilio Ibarra Almada Stadium, and consider making time for Benjamin F. Johnston Botanical Garden, a top attraction not to be missed. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Los Mochis travel guide
View more Apartments in Los Mochis
Map
Av Monterrey 729, Col Anahuac, Los Mochis, SIN, 81280

What's nearby

  • Paseo Los Mochis Shopping Center
    3 min drive - 2.7 km
  • Los Mochis Cathedral
    3 min drive - 2.3 km
  • Casa del Centenario
    3 min drive - 2.7 km
  • Sinaloa Park
    4 min drive - 3.1 km
  • 27 of September Square
    4 min drive - 3.1 km

Getting around

  • Los Mochis Chepe Station
    6 min drive
  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.)
    21 min drive

Restaurants

  • Carniceria Mi Tierra
    5 min walk
  • Asadero Los Alamos
    16 min walk
  • Caffenio
    8 min walk
  • Tacos Tijuana
    10 min walk
  • Tacos El BUDA
    9 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hgen Room & Suites

Concierge services, dry cleaning, and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service, and express check-in are onsite. Each apartment features a kitchenette with a refrigerator and a dishwasher, plus a washing machine and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a furnished patio.
Hgen Room & Suites offers 6 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Kitchenettes offer refrigerators, separate dining areas, and dishwashers. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Air conditioning
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7.6 out of 10, Good, 74 reviews
The price is NT$1,198
NT$1,425 total
includes taxes & fees
Mar 12 - Mar 13
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Griddle
  • Refrigerator

Dining

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 95 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Furnished patio
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: MXN 250 per pet per night
  • Service animals exempt from fees
  • Deposit: MXN 250 per night
  • Litter boxes

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near the bay
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Snorkeling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 6 units
  • Built in 2016
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 250 per night
Service animals are welcome, and are exempt from fees
Litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 95.0 per night
Cribs (infant beds) are available for MXN 90.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 90.00 for adults and MXN 60.00 for children
  • Airport shuttle fee: MXN 180.00 per vehicle (roundtrip)
  • Pet deposit: MXN 250 per night
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 90.0 per day
  • Rollaway bed fee: MXN 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hgen Suites Apartment Los Mochis
Hgen Suites Apartment
Hgen Suites Los Mochis
Hgen Suites
Hgen Room & Suites Apartment
Hgen Room & Suites Los Mochis
Hgen Room & Suites Apartment Los Mochis

Frequently asked questions

Is Hgen Room & Suites pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 250 per night and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hgen Room & Suites?

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM.

What time is check-out at Hgen Room & Suites?

Check-out is at 1 PM.

Does Hgen Room & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 180.00 per vehicle applies.

Where is Hgen Room & Suites located?

Located in the heart of Los Mochis, this apartment building is within 2 mi (3 km) of Paseo Los Mochis Shopping Center, Los Mochis Cathedral, and Sinaloa Park. Benjamin F. Johnston Botanical Garden and Church of the Sacred Heart are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hgen Room & Suites Reviews

8.6

Excellent

8.6

Cleanliness

5.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 8 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 6 out of 43 reviews

Reviews

8/10 Good

TSUTOMU

Liked: Cleanliness, room comfort, communication
Good location
Stayed 2 nights in Apr 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was excelente! The service was great and the food was delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Esta es una negocio familiar y maravilla en todos sus servicios. Attenden muy bien. This is a marvelous family business , we have returned here several times. All the staff is very friendly and efficient. Rooms are nice size and very clean. We will continue to return happy with all services. Vargas family
Stayed 1 night in Nov 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe, easy place to spend the night. Very friendly service. Made me feel welcome.

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities, communication
A
Stayed 1 night in Jul 2023

2/10 Terrible

Javier

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Bad service

2/10 Terrible

Patricia

Disliked: Communication
It is impossible to get ahold of anyone at this hotel. I tried numerous times to change my arrival date. Apparently the number listed isn't even listed or correct. I lost money only because no one was available to answer my phone calls to reschedule.
Stayed 1 night in Oct 2022

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, communication
Ideal para pasar tu estancia en Los Mochis, un lugar acogedor, limpio y con muy buena atención, ideal para tomar el Chepe express
Stayed 1 night in Jan 2025

10/10 Excellent

Hxppy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para hospedarse, la comida muy rica y todo muy limpio y las personas muy amables, me agrada demasiado
Stayed 7 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, room comfort, communication
Muy buen servicio en general
Stayed 1 night in Mar 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, communication

Muy mal

Pésimas condiciones de la habitación, encontré dos cucarachas, trabajen por favor en eso. Me tuve que cambiar de hotel.
Stayed 1 night in Oct 2023

8/10 Good

Jose Luis Gabiña

Liked: Cleanliness, amenities
En terminos generales me parecio bien ya que solo iba por una noche, sin embargo habia realizado 2 reservaciones y solo me respetaron una
Stayed 1 night in Mar 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, property conditions & facilities, communication
I reserved one room online and reserved and paid for a 2nd room when i got there to check out today, january 31, 2022 and my guest and their three children were kicked out on friday, january 28th, after I returned to the U.S. on emergency, three days earlier. so, Hgen Apartment Suites Owner’s owe me at least 6x and 34.00a/day of refund. This goes up to the 204.00 U.S. In addition to this, the room was very cold with no heat on a night it dropped to 10 degrees, we didn't have enough cooking pots and eat ware, the water pressure was very low, the water took almost 10 minutes to heat up and the rooms were very small. Rooms were not 600 square feet, as I said in the advertisement; they were at most 350Sf. From this moment on I will rate you a 1 the lowest rating possible. I need reimbursed $204.00USD cashback for the days we didn't stay there? In addition, you should apologize to me and my guest.
Stayed 7 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location. Clean and good air conditioning.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Nice couple at first had a little trouble communicating we don’t speak much Spanish but got settled in and ate delicious pozole. I would definitely go back!
Stayed 1 night in Mar 2021

10/10 Excellent

Gretchen

Liked: Cleanliness, room comfort, communication

Felt like home

Very homey , a small family establishment . They went out of their way to make us comfortable. It was like staying at a friends or families house. They . And the room was great. Great place for pets too.
Stayed 1 night in Mar 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort, communication

Awesome and secure place

We really enjoy our stay!
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atención personal de sus propietarios muy buena, volvería a regresar
Stayed 2 nights in Mar 2020

2/10 Terrible

T

Disliked: Staff & service, property conditions & facilities, room comfort

BROKEN AC AND HORRIBLE FOR MY DOG

Do not stay here, especially if you have a dog.
Stayed 1 night in Jul 2019

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

It is a great value for the price!
Stayed 1 night in Dec 2018

10/10 Excellent

paty, los mochis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cálido lugar en colonia popular

Me encanto que nos recibe una familia y aunque es tarde la habitación estuvo lista y nos esperaron y nos ofrecieron prepararnos cena muy rica!!!! Elvira es muy buena cocinera!!! Y a precios accesibles . Gracias . Mañana iremos al Chepe y ellos nos ayudaron a conseguir un taxi para mañana . Buenas noches
Stayed 1 night in Aug 2018

10/10 Excellent

Markus, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schön, super Personal, komme wieder

Auch trotz meiner sehr späten Ankunft (23:30!) ein super netter Empfang, tolle, frisch renovierte Zimmer in einer netten Umgebung. Meine vollste Empfehlung! Falls ich wieder hier vorbeikommen werde, bleibe ich sicherlich wieder hier!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy cerca de las principales plazas

Un lugar muy cómodo atendido por la familia que vive en el lugar todos muy accesibles y preocupados por tus necesidades, me ha gustado quedarme ahí es la segunda vez que reservo y he quedado muy complacido . Hay un parque cerca por el blvd centenario donde puedo hacer ejercicio a solo cuatro calles del lugar y algunos restaurantes de comida típica muy regional. Puedes guardar tu auto Es muy seguro .
Stayed 1 night in Jul 2018

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca de todo

Esta cerca de plazas, supermercados, la playa, el chepe, el aeropuerto, bonito lugar muy limpio y con personas muy amables.
Stayed 1 night in Jun 2018

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

El lugar es muy confortable y limpio, acorde con el precio
Stayed 1 night in Oct 2017