Best Western Los Gatos Creek Trail hotels

"The location of this hotel is amazing, nice cozy room and view. Although rooms need some maintenance, shower door were lose and hardware, had water leaking that made floors wet. Tv wasn't setup for use. Requested assistant first report, few hours past no one came after being told someone was assigned. 2nd report, gave instructions how to connect yourself. Finally after 3rd request the representative at front desk came to check but still no luck. We we told management has been informed and they will get back. Nothing happened. Stayed 2 days no house keeping was offered. Overall atmosphere and place was good. Good for small vacation."

"Dreams Inn is a cute hotel right on the beach. Our room was right over the pool & we worried it would be loud but it wasn’t. The room was clean & comfy with a cute retro vibe. Great location for walking to the boardwalk & many restaurants & cafes "

"Didn’t have breakfast"

"Great location, very clean and super helpful staff. Katie at the front desk was very sweet and polite."

"Stayed here for one night with family before a medical procedure at Stanford. The outside of the hotel when you arrived looked old and tired. Parking was $19 ( which we knew but think was steep for the area). The lobby was clean and staff was nice. One of the main reasons we picked this hotel is because it advertised a hot tub and a heated pool, that they claimed wasn’t common in the area. Unfortunately the pool was definitely not at all heated and was freezing, paint was peeling from the sides and water was too cold to swim. Hot tub unfortunately was like warm bath temp at best and the jets didn’t work. The railings to get in and out of hot tub were broken and no longer attached to the ground. So the whole reason we picked this place was pretty much a bust. The room was nice, beds and pillows were comfy and for the most part was clean, except that the shower did have some long black hairs in it when we arrived. Charger in the nightstand was a nice touch and room was able to get very dark at night. "

"It wasn’t the same experience as our first stay. It didn’t feel as warm and fuzzy. The parking fee was new too. "

"Beautiful property highly recommend staying here"

"Family room was very comfortable "

"Breakfast wasn’t included in stay. Parking was safe for overnight. "