2/10 很糟糕
Maria
情侶出遊
2024年5月1日
不喜歡:員工素質、設施服務和住宿環境和硬體
Staff was beyond rude, lady in front desk was condescending and treated us super disrespectful. Book was booked for 2 people, but plan changed and my husband was to stay by himself. My flight got delayed and i entered room to use facilities and we were threatened to be kicked out, no refund and have police called on us because i was a "visitor". When trying to explain what happened she and her husband refused to let us speak and in short terms were calling us stupid. When checking out, made hisband wait over 10 mins to "check room" for damages before returning deposit. Kepts trying to nitpick at the smallest things to keep deposit. Will never stay there again. DO NOT RECOMMEND.