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Reviews of Pacific Inn & Suites

2.5 out of 5
Pacific Inn & Suites
516 West 38th St, San Pedro, CA

Reviews

5.2
Rating 10 - Excellent. 33 out of 323 reviews" "
Rating 8 - Good. 56 out of 323 reviews" "
Rating 6 - Okay. 80 out of 323 reviews" "
Rating 4 - Poor. 47 out of 323 reviews" "
Rating 2 - Terrible. 107 out of 323 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

3.2/10

Amenities

4.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ann

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dishonest photo of what the rooms look like. I took photos for proof. My room was dirty and in disrepair. It was a complete waste of my money.
Stayed 1 night in May 2022

2/10 Terrible

antonio

Traveled with partner
Liked: Staff & service
Room was nothing like pictures, carpet, furniture, fixtures, were old , the room smelled, was afraid to contract something, or leave with bugs! We did not stay there and would not go back!
Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
gross
Place was really dirty. Inches of dust on ceiling fan over the bed. Heater did not work. Stove did not work. Bathroom was dirty. Carpet was clearly not vacuumed prior to arrival. Almost all the blinds were broken. Dark and damp and dingy. DO NOT STAY HERE
Stayed 2 nights in Feb 2022

2/10 Terrible

Daniela

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was nice but room doesn't look like the pictures as its super dirty to the point i didnt feel comfortable touching anything . Had to leave within 20 mins and find another hotel for the safety of my children.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had crawling bugs. No cable no internet fan was dusty refrigerator needed to be cleaned out no wash cloths in room.
Stayed 1 night in Oct 2021

4/10 Poor

Dulce R

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ghetto hotel next to the beach
The light fixtures did not work the area is beautiful but the hotel rooms inside need a lot of tlc it’s very depressing in there
Stayed 1 night in Oct 2021

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service
The motel is close to rhe beach so its convenient. Also its close to some stores and restaurants. The rooms are big but they are dated. No screens on the windows. The blinds are broken. The couch beds are very uncomfortable
Stayed 1 night in Sep 2021

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed.
The hotel had was nothing like the pictures. Everything was old and dirty. Even the showers were full of hair. Very old uncomfortable beds. Very bad and nasty overall.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only accepts cash - what? No AC, just a fan. One dim ceiling light, no lamps. TV didn't work. WiFi password didn't work. Moldy shower tiles. And they charge $135/night.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place dusty the carpet nasty no air-conditioned the beds super nasty never stays again in that place 😡😡😡
Stayed 2 nights in Jul 2021

2/10 Terrible

Alma

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like how the shower curtain was filthy dirty. Mold around the shower. Roaches. And no AC just a fan
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I dnt like nothing bout dis rm
Stayed 1 night in Jun 2021

8/10 Good

Arturo

Liked: Staff & service, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very close to ocean and convenient store. Very quiet and serene at night. Beautiful area to sit and enjoy the ocean view. Place had a full kitchen but no essential amenities ( i.e. pans, utensils, cutlery, napkins, and extra towels.) Television was hard to get connection. The wifi NEVER worked and I had a difficult time communicating with the staff. Not easy to reach. Bedding was clean and comfortable. Pillows were flat and uncomfortable. Couches were stained and worn out.
Stayed 1 night in May 2021

2/10 Terrible

Luther

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Please please please never stay at this motel it is the absolute worst the carpet is all ripped up the mattresses are stained the toilet is stained the place is not sanitize they only take cash it is definitely not worth your money if you are smart do not stay here they need to burn this whole motel down it is terrible disgusting I cannot believe that they take money and they have people to come it’s such a terrible hotel I’ve never been at a hotel so disgusting in my life
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Liked: It was quiet. Disliked: Although this property was cheaper than many of the other hotels, it was still not worth it and if I knew what I was getting before reserved the place I would have chose something else. It was definitely not like what was shown. There was no maid service. The room was dirty and run down. The room had no key so I had to get the manager every time I left the room for them to unlock it for me.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty dint have my rooms cloght toilets broken beds bad expirance overall
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2020

6/10 Okay

Peter

Traveled with family
Stayed 1 night in Oct 2020

4/10 Poor

WJH, Vancouver, Washington

Liked: Staff & service
Disliked: Cleanliness, amenities
Too dirty to stay. I had to go somewhere else. Dirty bedding, dusty, greasy surfaces. The room was not sanitized at all.
Stayed 3 nights in Oct 2020

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
No one was available for check in. I hung out for about half an hour to see if anyone would show up no one did we tried to call over and over while being at the property took off for about 2 and a 1/2 hours and kept trying to call the whole time and no 1 was available until finally someone did answer and they wanted cash and told us to go to the liquor store at the ATM to get the cash to pay for the Room! The place looks like it's a halfway house for different types of a people, kicked out screen doors towels in the windows it was super scary
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

4/10 Poor

Mr

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay and service.
I tried to check in several times throughout the day and no one was in the office. I wasn't able to check in until 7 or 8 at night and was forced out at 11 a.m. No compensation. Toilet seat was broken etc.
Stayed 1 night in Sep 2020

10/10 Excellent

Denise

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Bridget, San bernadino

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good things were the distance to the beach and it had a kitchen sink microwave and refrigerator. No A/C. The sofa bed had bed bugs, It had a huge slice in the material covered by a blanket. The door had a huge hole that had a piece of metal attached in attempt to cover the hole , but unsuccessful. The bathroom had a broken door knob. Someone had to open it from the outside. You get locked in. Counters were broken and cracked. I booked 2 rooms both rooms were in the same condition. Broken doors and poor conditions. One of the rooms had 2 beds in the main room and a separate bed in an additional room. That was pretty cool.
Stayed 1 night in Sep 2020

6/10 Okay

Glenn

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Sabrina, Porterville Ca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
After ringing buzzer numerous times to check in with no answer we finally had to call the number. They told us they only take cash, then took us to the room which was not the room we reserved. Which was filthy and in a poor neighborhood, broken windows boarded up on other rooms. We did not stay.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for!
The restroom door didn't have a knob on the inside. The paint on most walls was peeling off. The carpet was so dirt. The ceiling was cracked everywhere. The bed's had no fitted sheets. The front door had a hole on the corner. The pull out couch was torn. There was a floor fan and the ceiling fan barely worked. Parking spots were so small.
Stayed 1 night in Aug 2020

2/10 Terrible

Laura, California

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start?? The door had a big hole on it. The bathroom was the only decent part of all. The sheets had holes and stains all over. Over all a horrible experience. But a friendly staff and a great location.
Stayed 1 night in Jul 2020

2/10 Terrible

VV, Arizona

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our worst experience, this hotel it's duty, it's horrible, the bathroom so duty, the bed mattress with seem to be blood stains, We travel a lot and so far this is the worst hotel we ever seem.
Stayed 1 night in Jul 2020

4/10 Poor

Shirley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Go Here
this pleace is dirty even the beds have blood in them the men there are very rude people
Stayed 1 night in Jul 2020

6/10 Okay

Eaze, Los Angeles

Liked: Staff & service
Disliked: Amenities
The view outside the hotel is what I stay for. It's a simple low budget hotel. Would be great if the pictures matched the actual room. Otherwise it's an average motel.
Stayed 1 night in Jul 2020

6/10 Okay

Alva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never ever!
Over priced and soooo outdated, smelly and gross. The ONLY good thing is that its at a walking distance to the beach. But defenitely would never stay there again. Didn't even have hot water! might as well grab a blanket and stay at the beach.
Stayed 1 night in Jun 2020

2/10 Terrible

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Extremely dirty. Blinds broken.
Stayed 1 night in May 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2020

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Zhong Y A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Mar 2020

6/10 Okay

Jose

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really dirty😥. None of us dared to take a shower and carpet was filthy. The location is fantastic. Close to bea
Stayed 1 night in Feb 2020

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I honestly cannot make a bad comment about my stay everything is perfect. The hotel was easy to find, the room is great. Im extremely pleased
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The only think nice I can say is the sheets on the bed appeared clean with holes. Anything else in this room you did not want to touch the carpet is old worn and coming up off the floor the shower tour looked like it had not been cleaned in weeks with hair in the tub paint is peeling off all the doors and the windows don’t lock funky smell in the rooms I would not recommend staying here
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The room is smelly and dirty.. even the bed sheets. We only stayed for an hour and the person in the front desk said we wilm get half refund but we havent got it yet..
Stayed 1 night in Feb 2020

2/10 Terrible

Pat, Los Angeles

Traveled with partner
Disliked: Staff & service
Room was off a busy street. Paid cash for the room. Left to see the views around town. When we got back other customers in the room. Room was double booked.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities, room comfort
Time away
It was great time to clear my head
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Angela

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience of my life!
Where do I start? The room was absolutely disgusting! I didn't get the room I booked. The floors weren't swept nor vacuumed. The ceiling was peeling off over the bed. There was trash shoved behind and under the bed. The shower was dirty (it still had blue colored suds all over the walls). The sheets were dirty. The toilet was dirty. The microwave was disgusting. The stove was filthy and had all broken knobs. There was urine in the bathroom trash can. Someone's garter belt was hanging from the light fixture. There was used shampoo and towels in the bathroom. But, worst of all was the mini fridge that was completely filled with mold! I have been battling with a sore throat and cough ever since I was unfortunate enough to open the fridge. I went to the doctor yesterday and they said it developed into bronchitis! Worst and most disgusting hotel I've EVER seen.
Stayed 1 night in Jan 2020

4/10 Poor

Happy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Need to get technology update. In other words, request investment
Stayed 1 night in Jan 2020