Find hotels near Longview Public Use Area, Ozawkie

"The room was very nice and clean. The staff was helpful and the breakfast was good."

"This hotel needs a complete overhaul. I should’ve looked at the Google reviews and not just Expedia reviews. I would have noticed that there have been elevators that are not functional for over four months now. That’s ridiculous! All guess staying in the tower portion of this property must take a small service elevator that takes forever because everyone is using it as it is the only means of getting to the rooms other than taking the stairs. The odor that smacks you in the face every time I exit the service elevator onto the fourth floor, where I stayed, is absolutely horrendous! I did not feel comfortable walking barefoot in my hotel room. I created a path made up of towels and sheets that I could walk on because the carpet just felt grimy and the room was musty and stinky. And probably the most frustrating part is that my hotel key kept getting unprogrammed so I had to walk the equivalent of three city blocks each and every time this occurred. I was told the same thing each time by the person at the desk. “ oh, so if your cell phone or credit card comes in contact with your room key, it can de-magnetized it” I accepted that the first time I heard it. I intentionally kept my room key in a pocket far away from anything that might affect its programming, but yet again, I was locked out of my room and had to walk all the way down to the front desk to get my keys reprogrammed. This place is just a hot mess. Never Again!"

"We had a variety of problems during our two day visit. The shower had very little water pressure part of the time. We didn’t have a microwave until we asked for one. The bathroom light was very dim most of the time. The TV didn’t work properly half of the time. There were no plates for breakfast for several minutes. There was no orange juice the second morning. There wasn’t even a telephone in the room to call the front desk!"

"Nice rooms friendly staff"

"Internet was difficult to use"

"I stayed at Country Inn & Suites by Radisson in Lawrence, KS and had a very disappointing experience. The most serious issue was finding a cockroach in my room, which is completely unacceptable for any hotel. I reported this to the front desk right away, but no meaningful action was taken. I was not offered a room change, compensation, or a refund. The lack of response made the situation even more frustrating and gave the impression that cleanliness and guest concerns are not taken seriously. I understand that issues can occasionally happen, but how they are handled matters. In this case, the response fell far short of what I would expect. Because of this experience, I would not stay here again and would not recommend it to others. I hope management addresses these issues and improves both cleanliness and customer service. "

"Everything was wonderful!"

"The only thing i was not happy about was, I told the person checking us in the night before that i wanted to pay in cash the next day when we checked out, But when we checked out they had all ready charged my credit card, and the man at the desk didn't want to even try to refund us. But other than that is was a great hotel, clean, close to the doctors office that we needed to go to early in the morning. We would stay again if needed."

"Room was clean and updated, the breakfast wasn't impressive for the price."