感谢您选择与我们呆在一起，感谢您抽出宝贵的时间分享您的反馈意见。

We are delighted to hear that you had a pleasant stay. Thank you for taking the time to share a review of your recent stay with us. We look forward to seeing you again on your next visit to London. With kind regards, Tolga Ersen Operations Manager

Thank you for your review.

Dear Li Hin, Thank you for choosing to stay with us and sharing your Thistle Holborn - The Kingsley experience. I very much appreciate your frank feedback; your comment has been shared with our General Manager, and have been reviewed by our Maintenance Manager, who will be addressing the issue with the faulty Air Conditioning unit, you have experienced. It will be our pleasure to welcome you again in the future. Best regards, Tolga Ersen Operations Manager

感谢您选择和我们在一起，我们感谢您花时间发布Thistle Holborn - The Kingsley Hotel的评论。

Thank you very much.

We appreciate you taking the time to rate your recent stay with us. We are delighted to hear that you had a pleasant stay.

Thank you for rating the hotel. Please get in touch & let us know, how we can improve.

Dear Sui Man Pauline, We appreciate you taking the time to share a lovely review of your recent stay with us. We are delighted to hear that you had a pleasant stay and that you took advantage of our hotel's central location. And that you enjoyed our delicious options for breakfast. Hopefully you had the opportunity to explore some of the best London has to offer. I have since shared your comment with hotel's Housekeeping manager accordingly to ensure follow up is carried out on all of your highlighted point.I hope to have the pleasure of welcoming you back again for your next stay in London. Best regards, Tolga Ersen Operations Manager

Hello Paolo,We do jhope to see you again in the future and we are happy you had a good stay with us.

Dear Gary,Thank you for your feedback. We are glad you could make the most of your stay thanks to our location.We hope to see you soon again.

Dear Emma,Thank you very much for sending us your review, we are glad that you enjoyed your stay with us and we will be more than happy to welcome you back in the near future.Warmest Regards, Raúl Muñoz -Reception Manager-

Hello Linda,We look forward to seeing you again.

Dear Jeffrey,Thank you for your review.I am pleased that you had a pleasant stay with us.Apologies that we didn't fully meet your expectations and thank-you for highlighting these issues mentioned above, this allows us to improve our product and service in the future.It would be a pleasure to welcome you back on your next trip to London for an improved experience.Best regards.Michael Ferraz - Reception Manager

hello thank you for the feedbackWe hope to see you back again

Thank you for your feedback,

Dear DeanThank you so much for sending us your review, you are more than welcome to come over anytime in the future.Kind Regards,Raúl Muñoz - Reception Manager-

Hello Mark,Sorry to see you scored us a 2 with no feedback to work on, hopefully we will see you again and an change that to a better experience for you.Kind regardsJaime

Hello Jessica,We hope to see you back again.

Hello Chantal,Im sorry to read this, please make sure to communicate these things to the team so we can adress them straight away and make your experience more pleaseurable.

Thank you James.We look forward to seeing you back again.

Dear Carol,Thankyou for the feedback, I have passed on the feedback to the team and I will personally check with the lady you encountered the unsated greeting from, We will make sure to provide a better service the next time you are here. I am glad that you enjoyed your stay and the rest of the team was helpful.

Hello erez,We hope to see you back to tunr the 4 into a 5

Hello Mark,We are happy to see you had a lovely stay, we hope to see you back again.

Hello,Im sorry to see that you did not have a pleasant stay, I dont see any feedback given to the team, had you done so we could ahve make sure you have better experience.

Hello,We hope to see you again.

Hello Megan,Thank you for your feedback, we are are happy you enkouyed your stay with us, we hope to see you again.

Dear Guest,Thank you for your feedback.I am pleased that you had an overall enjoyable stay at our hotel and that you particularly enjoyed your room and our central location.Please accept our apologies about the extra bed, I will flag this up with the relevant department to see if there is any way we can make them more comfortable.Thank you for choosing the Thistle Holborn for your stay and it would be our pleasure to welcome you back again in the future.Best regards,Michael Ferraz - Reception Manager

Dear Ross,Thank you for your feedback.I am disappointed to see that your stay wasn't the most pleasant, we really appreciate your feedback as it helps us see what we can improve on.I will flag all your concerns to the relevant departments so that we can put in corrective measures or review the existing ones so that we can prevent issues like this to reoccur.Best regards,Michael Ferraz - Reception Manager

Hello, Thank you for your feedback

Hi Damian,Thank you for your 10/10 review, it is a pleasure to hear wonderful feedback from our guests.I hope that we can have the pleasure of welcoming you back again in the near future.Best regards,Michael Ferraz - Reception Manager