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倫敦維多利亞克萊蒙特飯店的評分

4 out of 5
倫敦維多利亞克萊蒙特飯店
101 Buckingham Palace Road, London, England

評論

9.4

好極了

10 分，有夠讚；1139 則評論中有 859 則" "
8 分，不錯哦；1139 則評論中有 185 則" "
6 分，一般般；1139 則評論中有 55 則" "
4 分，不太好；1139 則評論中有 22 則" "
2 分，很糟糕；1139 則評論中有 18 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Xiudong

Good
於 2024 年 3 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年3月27日回覆
Dear Xiudong,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 不錯哦

MengShu

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Natasha - General Manager 於 2023年12月14日回覆
Dear MengShu,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

6/10 一般般

Sik fai

於 2023 年 8 月住了 4 晚
Natasha - General Manager 於 2023年9月4日回覆
Dear Sik Fai,Thank you very much for your review! I am delighted to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 有夠讚

WING HONG

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Natasha - General Manager 於 2023年8月23日回覆
Dear WING HONG,Thank you so much for your amazing review! I am delighted to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

8/10 不錯哦

hwa liang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2023年5月1日回覆
Dear Hwa,Thank you very much for your amazing rating! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 不錯哦

SAU PING

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2023年5月15日回覆
Dear Sau Ping,Thank you very much for taking the time to rate your recent stay with us! I am more than happy to know you had an enjoyable stay and we hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Brady PoTung

於 2022 年 10 月住了 3 晚
The Team at The Clermont Victoria 於 2022年10月17日回覆
Thanks so much for your 10 / 10 review!

10/10 有夠讚

Nabil

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff happy to serve. Reasonable breakfast. Clam room in spite of being attached to the railway station.
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Carol

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a bedroom on the 6th floor which required two lifts and a very complicated route. Which took a couple of days to master. Very convenient location. Excellent breakfast
於 2024 年 4 月住了 4 晚

10/10 有夠讚

R

喜歡：設施服務
Brilliant location particularly arriving late into London literally 20 paces from Victoria. Booked a single room and the bed is a big single so plenty of room. Remarkably quite considering the location. Excellent staff. Will stay again.
於 2024 年 5 月住了 2 晚

6/10 一般般

NAO

家庭旅遊
喜歡：住宿環境和硬體
ホテルの中はリノベーションされていて、毎日とても快適に過ごせました。 フロントの対応者は良い人とそうでない人がいました。もう少し親切にした方が更に全体の評価が上がると思います。
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Bart James

情侶出遊
Excellent
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Carina Carola

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Clermont is situated just beside Victoria Station. The connections to the city are superb (Victoria, District, Circle line). Breakfast was really delicious and the restaurant is a nice one with good value for money. I can recommend the Clermont for a London trip if you are interested in walking distance to Buckingham Palace and to Belgravia.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Kenneth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel room was spacious, ultra clean and super quiet. The transportation, entertainment and food choices in the neighborhood were plentiful. Best hotel experience I’ve had in London.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Genafer

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Beautiful hotel, amazing staff and wonderful location
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Manvi

不喜歡：員工素質
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jim

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gwen

喜歡：整潔度、員工素質和住宿環境和硬體
The lobby and concierge staff were partucularly helpful and welcoming.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Raymond

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was attentive and helpful. The room was clean and pleasant. The location is very convenient and walkable.
於 2024 年 4 月住了 7 晚

6/10 一般般

NAO

喜歡：整潔度和員工素質
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Reiaz

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年5月1日回覆
Dear Reiaz,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and e hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Pamela

情侶出遊
喜歡：設施服務
Great location, room was small but clean- bed was comfy
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年5月1日回覆
Dear Pamela,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 不錯哦

Jennifer

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is right next to the Victoria station which is super convenient to get on the underground or the train back to Gatwick airport. The room is clean but its small. Love the amenities theyve provided i.e. espresso machine. However, if you need moisturizer you would have to bring your own. One little critique would be that there was a false fire alarm on night but their staff didnt effectively inform us and no one picked up the phone at the reception area.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年5月1日回覆
Dear Jennifer,Thank you very much for your review! I am pleased to know, overall, you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 不錯哦

Jibran

喜歡：整潔度、設施服務和住宿環境和硬體
Great location , tiny bathroom but good room. Breakfast is mediocre and staff is not all conversant in English leading to confusion and inaction.
於 2024 年 4 月住了 1 晚

4/10 不太好

james

喜歡：整潔度
不喜歡：員工素質
Mny of the staff need basic customer service training - how to talk to customers, how to interact with customers. Not difficult, but would make a huge difference.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月28日回覆
Dear James,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

4/10 不太好

Alex

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Nice location. However, the building is old and key services like hot water sometimes stop functioning. We also experienced a false fire alarm in the middle of the night and the staff were not prepared and only created further confusion. The AC/Heating system does not function properly as well.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月28日回覆
Dear Alex,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 有夠讚

Stéphanie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Très bel hôtel! Aspect historique mais très bien rénové. Super emplacement, à distance de marche de nombreux attraits et quartiers à visiter. Facilement accessible par train et par bus (au dessus de la gare Victoria). Chambres petites, confortables, silencieuses, literie de qualité. Excellent petit déjeuner buffet. Personnel attentionné et sympathique. J’y retournerais sans hésiter.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月28日回覆
Dear Stephanie,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 不錯哦

MaryBeth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location is great!
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear MaryBeth,Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Audra，West Roxbury

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for a week for the London Marathon. The location is perfect to access everything in the area as well as day tours out of the city. The room was beautiful and comfortable. Slept soundly each night and did not hear a thing from any neighbors. My only complaint is that given the price point and 4 star rating, a few additional toiletries should have been included (e.g., lotion, make up remover, q-tips, etc).
於 2024 年 4 月住了 7 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear Audra,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

William Robert，Issaquah

喜歡：整潔度、員工素質和住宿環境和硬體
It was a small place but the location was great I know the land is costly.
於 2024 年 4 月住了 9 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear William Robert, Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

katharine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
First of all, the hotel had the most beautiful lobby ever! The rooms were nice, with great bathtubs and good beds, but were on the small side (which is often the case in Europe). The location was excellent and so convenient, although it was quite congested. The associated restaurant, The Soak, was very good, too, especially waiters Joban and Alfred.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Katharine,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. Thank you for Jaban and Afred's personal mentions, they will much appreciate it. We hope to see you again soon. many thanks, Natasha

4/10 不太好

Brian

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear Brian,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 有夠讚

alex，Voorhees

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Alex,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very helpful
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Elizabeth,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Gurmanpreet Singh

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Truly attentive staff. Great location and awesome hotel
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Gumanpreet Singh,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so attentive as well as the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Elizabeth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property, friendly staff and an ideal location.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Elizabeth,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and found my team friendly and the hotel location most convenient with easy access to explore the main attractions in London. many thanks, Natasha

10/10 有夠讚

katharine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spectacular lobby--incredibly elegant and beautiful. Rooms were on the small side (typical of Europe), but otherwise very nice; great (and deep) bathtubs and good king-sized beds. The attached restaurant was excellent, too. Special praise to: Jeban and Alfred (waiters) and Fawzia (the hostess) at The Saok. Igerta and Paddy were especially nice and helpful at reception.
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月17日回覆
Dear Katharine,Thank you so much for your amazing feedback! It's a truly pleasure to know you had a beautiful experience with us and my team looked after you so well. Thank you for my team member's personal mentions, they will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

10/10 有夠讚

Jesse，Plano

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Clermont was such a beautiful hotel from the moment you walk in and all the way to the room. The staff were amazing and David was super accommodating (Thank you so much!). The morning breakfast provided such a great variety and was really good. The hotel is right where Victoria Station is which made it very convenient to the Underground train system to carry you to different destinations or to another station to catch another train as needed. Overall, I loved this hotel and will be back in the near future.
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月17日回覆
Dear Jesse,Thank you very much for your amazing feedback! I am more than happy to know you had a beautiful experience with us and my team looked after you so well. Thank you for David's personal mention, he will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

8/10 不錯哦

Patricia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is Beautiful. Service is good. The location is práctical for transport close to Victoria Station. Área feels unsafe through no fault of the hôtel. Unsavoury characters hang around the station. Witnessed a shoplifting crime on our first night.
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Patricia,Thank you very much for your fantastic feedback! I am pleased to know, overall, you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

2/10 很糟糕

Martha

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Has 2 towers…. long way to get to your room. 2 different elevators
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Martha,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

2/10 很糟糕

alicia，CHICAGO

不喜歡：整潔度、員工素質和住宿環境和硬體
Lack of facilities
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear Alicia,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

8/10 不錯哦

Andi，New York

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月17日回覆
Dear Andi,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 不錯哦

Athimet

於 2024 年 4 月住了 6 晚

10/10 有夠讚

carolina de la

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
My stay was excellent, just note that the room is very small, but the room was very clean, the staff was amazing, and the hotel is in a prime location. I would definitely stay here again and i recommend it.
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Carolina de la,Thank you very much for your fantastic feedback and recommendation! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Karmen

喜歡：設施服務和住宿環境和硬體
Yhe location of this hotel was perfect for us! Close to Apollo Theater, Victoria Station, bus stops and West Minster Abbey.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Karmen,Thank you very much for your fantastic feedback! I am delighted to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Ryndy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was my first time visiting London and the location is in the perfect location definitely cannot wait to be back absolutely love this hotel and London
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Rydny,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

6/10 一般般

Gloria

情侶出遊
If you want to stay in a” cruise hotel”, not personalize, not friendly, or enormous hotel, then choose this incredible, enormous hotel You have to walk long corridors and distance to your room. Even some times take two elevators or use stairs to get to your room There is no space to put your staff in the room and the bathroom Is tiny
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日回覆
Dear Gloria,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 有夠讚

Carlos

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, clean. Improve tv channels options.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月23日回覆
Dear Carlos,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 有夠讚

Elizabeth，Upper Darby

情侶出遊, 團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
We stayed here for two nights and we loved it! We will be back!
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Elizabeth,Thank you so much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to se you again soon. many thanks, Natasha

10/10 有夠讚

Mauricio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hermoso hotel muy bien ubicado limpio y cómodo y el personal muy atento
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日回覆
Dear Mauricio,Thank you very much for your amazing feedback! I am delighted to know enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha