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Sunborn - 倫敦的評分

4 out of 5
Sunborn - 倫敦
Royal Victoria Dock, London, England

評論

8.6

有夠讚

10 分，有夠讚；1003 則評論中有 535 則" "
8 分，不錯哦；1003 則評論中有 296 則" "
6 分，一般般；1003 則評論中有 82 則" "
4 分，不太好；1003 則評論中有 50 則" "
2 分，很糟糕；1003 則評論中有 40 則" "

9.2/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

CHI WAI

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel that worth to stay with
Nice staff, delicious breakfast. All is good if you can accept no parking space available there.
於 2023 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

於 2019 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
特别好的酒店，房间很宽敞，吃的种类多。
於 2019 年 4 月住了 1 晚

10/10 有夠讚

Gavin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I booked up 5 mins after entering the website. Nice cruise ship, docked next to Excel & is beautiful inside. Room was massive & bed was sooooo comfortable.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Jodie

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Lovely view's from the Yacht, rooms were nice we got a feee upgrade with a balcony which was great! The only thing ill say is there was no tea spoon in the room for coffee machine, no tea spoons at breakfast where you make tea and coffee. There were no small plates ready for use at breakfast with the breads etc. The head of waitress said she was going to get our culterty and never came back with any so i had to leave my breakfast to go find someone else to give me some...breakfast was then cold. Plates also werrent the cleanest id seen, breakfast was very standard ive had nicer at a premier inn im afraid. Bar staff and reception staff were lovely.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Jude

喜歡：員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Raymond

喜歡：員工素質
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Renda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was nice but a little out dated Coffee machine did not work .the air conditioning did not work ither Everything else was great The bed was very comfortable Shower was good nice hot water
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Kenneth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sanborn is an experience not to be missed. It provides affordable hotel accommodation that allows you to experience luxury yacht facilities and living. Beautiful environment and decor, with some really good touches!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Dawn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely Hotel, great breakfast, large rooms, close to Excel and easy to get to the O2 arena via the cable car.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Catherine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location ideal. 2 minutes from a tube station, away from the hussle and bustle of London, quiet setting with beautiful views of the docklands and shops and restaurants close by. Brilliant for the O2. Stunning yacht with big rooms and excellent service. All very competitvely priced. Definitely recommend.
於 2024 年 4 月住了 1 晚

4/10 不太好

Marcia

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The property is clean a big plus. However, the property is advertised as having cable but all the rooms have terrestrial channels only. Big minus as we planned to escape the children, eat, sleep and watch TV. The coffee machine did not work. A member of staff having attempted to fix it for 20min eventually replaced it. Which he should have done immediately to avoid infringing on our time. We were provided with only one bath towel. The menu for room service is extremely limited although the quality of food is good. We checked out one night early so also lost out financially (We have better amenities at home) Overall, the yacht is the selling point so glad we went it wasnt a 'celebratory' event though because of all the lack of attention to all the small details that would have made it a good experience for us.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Christian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was great, we had dinner in The restaurant, food was lovely. Stayed before many times and will continue to us it as our east London sleep spot.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Neil

於 2024 年 3 月住了 1 晚

10/10 有夠讚

caroline

情侶出遊
Loved this unique experience would definitely recommend it to family and friends
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Amie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel ! Beautiful scenery
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Mercy

喜歡：整潔度、員工素質和住宿環境和硬體
Nice experience
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Amanda

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very different experience staying upon this boat hotel. Large rooms, comfortable beds, good breakfast. Overall we enjoyed our stay. Bathrooms a little on the small side but adequate.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Liam

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Lovely but i think a tip should not automatically be added to the bill
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Holly

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sophia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel to stay , food lovely, staff helpful and friendly. Would recommend people to stay here.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Ashraff

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

2/10 很糟糕

Amanda

家庭旅遊
不喜歡：員工素質和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Angela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would definitely stay again
Our second stay here and everyone was professional, friendly and eager to help. The rooms are huge and very comfortable. There was an espresso machine but my mum likes good old instant coffee in a sachet so would have preferred this. The bed is lovely. Arrived there via the cable car- definitely the way to arrive
於 2024 年 2 月住了 2 晚

10/10 有夠讚

joanne，lowestoft

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent service and quality stay, cost effective… We will be back, Many thanks
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Claire，South Ockendon

情侶出遊
喜歡：整潔度和住宿環境和硬體
Charming hotel, bar and restaurant were both exquisite. Views were beautiful especially at night time.
於 2024 年 2 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Claire, Thank you for sharing your feedback on your recent stay at Sunborn London. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Joshua, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

8/10 不錯哦

Sithembile

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel and very clean.
於 2024 年 1 月住了 2 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Sithembile, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Peter Wilhelm

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was very nice and perfect
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Lancelot

於 2023 年 12 月住了 2 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Lynsey, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Lynsey

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Lynsey, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Claire

於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Claire, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

RAJNEET，London

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent stay. Management was very attentive to our needs and made our stay special.
於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Rajneet, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Ayotunde

於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Ayotunde, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Alison

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Christmas on the Sunborn
We booked this stay last minute, when our Christmas plans changed. We were able to book Christmas lunch and then decided to stay the night. The room (cabin) was luxurious with bathrobes, coffee machine and everything needed for a comfortable stay.
於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Alison, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Martyn

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Excellent stay and grateful reception were able to give us adjacent rooms. Buffet breakfast was also very good
於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日回覆
Dear Martyn, Thank you very much for your time and for sharing your feedback on your last stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Totally recommend
Fantastic location and great experience
於 2023 年 12 月住了 2 晚
Amara 於 2023年12月19日回覆
Dear Karen,We are thrilled by your amazing feedback - thank you for sharing your thoughts! Its been a great pleasure being host during your time in London and we are looking forward to welcome you back in the near future.Best regards

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent experience.. from the yacht to staff everything was wonderful and was kindly upgraded for my birthday
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月15日回覆
Dear Lisa,We wanted to extend a heartfelt thank you for taking the time to share your experience at Sunborn London and leave a review about your recent stay at our hotel. Your feedback means a lot to us!Amara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Michelle

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月13日回覆
Dear Michelle,Thanks for rating your recent experience at Sunborn London.We are happy that your stay with us was perfect.KindestAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Alistair

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sunborn break
Lovely hotel ,nice location,friendly staff beautiful atmosphere.but sausages were horrendous
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日回覆
Dear Alistair,thank you for leaving a post stay review following your recent experience at Sunborn London.We are glad you enjoyed your stay so much and received great service.Your comments about the sausages at breakfast will be addressed to the relevant department.Thank you for having chosen Sunborn London and we are looking very much forward to welcoming you back in a not too distant future.SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日回覆
Dear Catherine,We are thrilled by your amazing feedback - thank you for rating us following your stay at Sunborn London! Its been a great pleasure being host during your time in London and we are looking forward to welcome you back in the near future.Best regardsAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Mark

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Fab location
What a great venue! Right next to the exhibition centre where I was working. Rooms are a decent size Only slight downside was the bar, which struggled to keep up with the early evening rush
於 2023 年 11 月住了 2 晚
Amara 於 2023年12月11日回覆
Dear Mark,Please accept our sincerest and gracious thanks for this review following your recent stay. We are delighted that you enjoyed your stay and that you received great service.Please return soon!SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Tracy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet ,peaceful and beautiful
Great one night stay at a quieter location of London. Lovely rooms, bar, lounge and great breakfast. Would have been nice to have been served coffee/tea at breakfast rather than self serve, but other than that everything was great.
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日回覆
Dear Tracy,Thank you very much for taking the time to tell us about your recent experience at Sunborn London. Our entire team is looking forward to welcoming you back for another unforgettable stay soon. SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I cant fault this place. The service, the staff were top class. Breakfast was great, room was fantastic and great river view. Absolutely loved it.
於 2023 年 12 月住了 2 晚
Amara Fouade 於 2023年12月5日回覆
Dear Steven,We are thrilled by your amazing feedback - thank you for sharing your thoughts! Its been a great pleasure being host during your time in Sunborn London and we are looking forward to welcome you back in the near future.Best regardsFront of House

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Amara Fouade 於 2023年12月5日回覆
Dear Michelle,We appreciate your feedback following your recent stay at Sunborn London.We are looking forward to meeting you soon.Front of House

8/10 不錯哦

bradley

於 2023 年 11 月住了 1 晚
Amara 於 2023年12月19日回覆
Dear Bradley,We wanted to extend a heartfelt thank you for taking the time to share your experience and leave a review about your recent stay at our hotel. Your feedback means a lot to us!

10/10 有夠讚

Geoffrey

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月26日回覆
Thank you for taking the time to post your most recent experience at Sunborn London.Your feedback means a lot to us!

8/10 不錯哦

Rosemarie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月26日回覆
Please accept our sincerest and gracious thanks for this review following your recent stay. We are delighted that you enjoyed your stay and that you received great service.Please return soon!Sincerely,

8/10 不錯哦

Jeremy

喜歡：整潔度、員工素質和住宿環境和硬體
When is a boat....
Great hotel on a boat but...it doesnt really feel like a boat. No complaint just an observation
於 2023 年 11 月住了 2 晚
Amara Fouade 於 2023年11月26日回覆
Dear Jeremy,We wanted to extend a heartfelt thank you for taking the time to share your experience and leave a review about your recent stay at our hotel. Your feedback means a lot to us!