Dear Edmond
Thank you for taking the time in providing feedback and we are sorry you were disappointed in your stay with us.
If you would like to discuss your stay further, please contact our Duty Manager
Kind regards
8/10 不錯哦
AILIN
商務旅客
2020年1月9日
Good for business
Not a completely renovated hotel as described, but worth the price in the metro area
AILIN
於 2020 年 1 月住了 3 晚
Duty Manager 於 2020年1月12日回覆
Dear Ailin
Thank you for your feedback and comments!
We hope to see you once again at the Hilton London Euston.
Kind regards,
10/10 有夠讚
Siu Shan
2019年12月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room is quiet but hotel is convenient
Good: Room is quiet, metro is 6 min away, Eurostar station is just 12 min away, bed is comfortable, housekeeping is good, service at concierge is good, we borrowed umbrella from them, room is clean
Bad: Cannot think of any
Siu Shan
於 2019 年 12 月住了 2 晚
Duty Manager 於 2020年1月3日回覆
Dear Siu Shan,
Thank you for your great feedback and comments!
We hope to see you once again at the Hilton London Euston.
Kind regards,
8/10 不錯哦
真實旅客
家庭旅遊
2019年12月17日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 12 月住了 2 晚
Duty Manager 於 2019年12月20日回覆
Dear Anonymous,
Thank you for your great feedback and comments!
We hope to see you once again at the Hilton London Euston.
Kind regards
8/10 不錯哦
真實旅客
團體旅遊
2019年11月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
meet a good Chinese staff
真實旅客
於 2019 年 11 月住了 1 晚
Guest Relations 於 2019年11月18日回覆
Thank you for your great feedback and comments!
We hope to see you once again at the Hilton London Paddington.
Kind regards,
8/10 不錯哦
真實旅客
2019年9月7日
喜歡:整潔度、住宿環境和硬體和客房舒適度
A bit disappointed
The rooms were a bit small. The cleaning service was just okay. The location was very good however, only several minutes walk away from russell square and 10-20min walk away from the British Museum and China Town/Soho region.
Nevertheless, the concierge service was VERY poor. My family booked a premium room and would like to keep two suitcases in the luggage storage room for just a few weekdays while we went to Cornwall for a short holiday. However, we were deeply disappointed about being rejected, considering we have paid so much to book two rooms for the weekend. We were considerin to book the rooms in the same hotel following our trip to Cornwall, but we decided not to afterwards simply because of the unprofessional service we have experienced.
In conclusion, we thought Hilton service is one of the best in the world. Yet, perhaps it does not apply in this branch.
真實旅客
於 2019 年 8 月住了 5 晚
Guest Relations 於 2019年9月30日回覆
Dear Anonymous,
Thank you for your feedback and comments!
We can keep your luggage in the hotel but only if you have another reservation with us in the near future.
We hope to see you once again at the Hilton London Euston.
Kind regards,
10/10 有夠讚
真實旅客
2019年8月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 3 晚
Guest Relations 於 2019年8月29日回覆
Dear Anonymous,
Thank you for your great feedback!
We hope to see you once again at the Hilton London Euston.
6/10 一般般
Wing Lam
2019年7月23日
喜歡:整潔度、員工素質和客房舒適度
冇free wifi
Wing Lam
於 2019 年 7 月住了 3 晚
Guest Relations 於 2019年8月29日回覆
Dear Wing Lam,
Thank you for your comments, we appreciate taking the time in answering.
Please contact our Duty Manager further to discuss your stay with us.
Kind regards,
8/10 不錯哦
Wing Ha
2019年7月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置優越。但房間沒有免費的Wi-Fi,此奌就要留意了。
Wing Ha
於 2019 年 7 月住了 7 晚
Guest Relations 於 2019年8月29日回覆
Dear Wing Ha,
Thank you for your comments, we appreciate taking the time in answering.
Please contact our Duty Manager further to discuss your stay with us.
Kind regards,
Dear Anonymous,
Thank you very much for your feedback.
Please let us know if we can be of any further assistance in a future stay at Hilton London Paddington.
8/10 不錯哦
CHEUNG,Hong Kong
2017年8月28日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Good location, comfort room
Hotel is under renovation during my stay.
Guestroom, especially bathroom is classic and nice but sound proof is not very well. Location is good. It is near Tube, National and International Rail station. Staff in restaurant are nice and helpful. Others are ok.
CHEUNG
於 2017 年 8 月住了 3 晚
2/10 很糟糕
Lilian
2017年8月8日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
除了地方方便之外,所有都不濟。員工服務態度差,房間安排差,房間內的冷氣亦壞。絕對不要住這。
Lilian
於 2017 年 8 月住了 2 晚
8/10 不錯哦
KOON YEUNG BENNY
2017年7月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
KOON YEUNG BENNY
於 2017 年 7 月住了 1 晚
10/10 有夠讚
ks,hong kong
2017年5月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and convenient hotel
Good location. Tasty breakfast. Very helpful staff, arranged my check in as early as 10 o'clock in the morning. Quick check in and out procedure took only about 5 min. The room is clean and well equiped although a little bit small.
Good location, close to the underground, walking around 10 minutes to EuroStar and Kings Cross; 15 minutes to British Museum. However, the rooms are quite old and deteriorated; and the air conditioning is poor.
真實旅客
6/10 一般般
真實旅客
2015年8月10日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
真實旅客
8/10 不錯哦
真實旅客
2015年7月18日
喜歡:整潔度和員工素質
Good location
Good location, good breakfast, but aircon no good. Overall, this hotel meets our needs. Will stay again, if coming to this area again.
真實旅客
10/10 有夠讚
Ubaldo
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Solo que el techo de madera suena un poco… por lo demás, excelente
Ubaldo
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Donna
商務旅客
2024年4月21日
喜歡:整潔度、員工素質和住宿環境和硬體
The deep tubs to take a shower in are very unsafe. I'm shorter but even my 6'3" husband complained about having to step out. Also the shower head moved around and got water all over the floor
Donna
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Walter
2024年4月3日
Ok
Walter
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Christi
情侶出遊
2024年4月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent room that was clean and comfortable. Very convenient to Euston Station and other notable locations in London!
Christi
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Carol
家庭旅遊
2024年4月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect for a night in London while traveling. Comfortable beds, clean room and walking distance to Euston/KingsCross/St. Pancras stations. Breakfast was also superb.
Carol
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Nancy
情侶出遊
2024年3月31日
喜歡:設施服務和住宿環境和硬體
The staff at the Hilton London Euston were very attentive and accommodating. Thank you for a wonderful stay!
Nancy
於 2024 年 3 月住了 1 晚
4/10 不太好
Katsutoshi
2024年3月21日
Katsutoshi
於 2024 年 3 月住了 1 晚
6/10 一般般
Pukka
2024年3月3日
喜歡:整潔度
Was super disappointed that this room cost £200 pound for a night, and we has a boiling hot room air con was not working. I only found out it wasnt working when I rang and asked. I asked for a fan but the room temp was rising! Also locates right outside ice machine not a great location when the bar tender is filling up a bucket of ice! Ask to speak to manager about the room temp noone contacted me. Only blessing was early check in and late check out room was decent but not what I would expect for hilton.
Pukka
於 2024 年 3 月住了 1 晚
6/10 一般般
Ross
商務旅客
2024年2月21日
喜歡:整潔度、員工素質和設施服務
Not bad.
Staff are ok not super happy about anything but perfectly cordial.
Gym is decent enough for a workout. But way too hot 24c is ridiculous
Breakfast is solid plenty of options and alternative options
Room feels dated by the carpet, bed was clean and comfortable, pillows were soft.
Walls or the door are a little thin
Bathroom like many in the U.K. was small and had a terrible layout.
Toilet is too high and uncomfortable even for me a 6ft guy I felt like I was on tiptoes while sitting. Sink area is small with no counter space for your toiletries. The shower door was crammed in behind the sink with very little room to get to it. a sliding door would be better.
The safe broke while I had items inside and the staff spent almost 2 hours drilling out the lock. So not ideal but they handled it.
Overall worked fine as a clean comfortable place to sleep and fuel up for the day.
Ross
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Pauline
2024年2月17日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Pauline
於 2024 年 2 月住了 1 晚
6/10 一般般
Shawn
2024年2月8日
Shawn
於 2024 年 2 月住了 3 晚
6/10 一般般
mark
商務旅客
2024年1月19日
喜歡:員工素質和客房舒適度
不喜歡:整潔度
mark
於 2024 年 1 月住了 2 晚
6/10 一般般
Marti
2024年1月19日
Marti
於 2024 年 1 月住了 1 晚
6/10 一般般
Syed
家庭旅遊
2024年1月7日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Syed
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Deborah
2024年1月6日
喜歡:整潔度和員工素質
Deborah
於 2024 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
2024年1月4日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Ej nöjd
Kan tyvärr inte rekommendera detta hotell. Det var dyrt, cirka 3 500 SEK per natt, men standarden motsvarar ett tvåstjärnigt svenskt hotell. Det var också väldigt ljustört från gatan. När vi gjorde misstaget att äta i restaurangen var det både dyrt och en stor extra avgift för "dricks". Man bör också veta att det är svårt hitta någon hygglig restaurang nära hotellet.
真實旅客
於 2023 年 12 月住了 3 晚
8/10 不錯哦
Caroline
2023年12月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Caroline
於 2023 年 12 月住了 2 晚
8/10 不錯哦
Qisong
2023年12月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
a bit old but generally good
a bit old but generally good
Qisong
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Ben
2023年12月21日
Ben
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Giuseppe
2023年12月15日
Giuseppe
於 2023 年 12 月住了 2 晚
6/10 一般般
Angela
2023年12月14日
喜歡:整潔度、員工素質和客房舒適度
Angela
於 2023 年 12 月住了 1 晚
10/10 有夠讚
CHANGQING,Hangzhou
2023年12月12日
CHANGQING
於 2023 年 12 月住了 4 晚
8/10 不錯哦
Susan
家庭旅遊
2023年12月4日
Location is great. Staff very good
Susan
於 2023 年 12 月住了 2 晚
8/10 不錯哦
Anne Kristine
團體旅遊
2023年12月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mykje rett i nærheten.
Hadde eit fint opphold, romslig og lyst rom. Vennlige og serviceinnstilt personale. Kort tur til «tuben» som da ok ein der ein ville, berre minutter til Victoria st og derfra til og fra flyplassen. Berre få minutter fra hotellet stoppa dei fleste hop on-hop off turbussane. Fant fleire resturanter i nærheten òg. Mykje godt samla på ein plass.