Is Excel Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excel Guest House?

Self parking is available for GBP 5.00 per day.

What time is check-in at Excel Guest House?

Check-in start time: 2 PM; Check-in end time: 4 AM.

Where is Excel Guest House located?

Located in Newham, this hotel is within 3 mi (5 km) of ExCeL Exhibition Centre, O2 Arena, and Westfield Stratford City. ABBA Arena and Queen Elizabeth Olympic Park are also within 3 mi (5 km). Plaistow Underground Station is 14 minutes by foot and Upton Park Underground Station is 15 minutes.

Excel Guest House Reviews, Deals & Photos 2025

4/10 Poor

Verified traveler

2017/6/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

It was tiny , the light flickered and the blinders where broken in the bathroom so anyone could look in. Also they messed up my other booking for my friends room.

Stayed 1 night in May 2017

2/10 Terrible

Keith, Australia

2017/5/1

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Cheap Hotel

Upon arrival was told that room was not paid for as I had expected they said they had received my card details but had no card processing facilities and I needed to pay the full 10 days in advance in cash that I could go to a teller machine in a nearby service station to make the withdrawal, which I did and insisted on a receipt, I will verify the payment made to Expedia upon my return to Aus. The room had a small Dinning table with 2 three leg chairs which fell over backwards unless weight was put on the seat, the bedroom area had a small square coffee table that one leg had fallen off of and a double bed with 2 very thin pillows there were no draws or clothes hanging facilities. toilet and bathroom were seperate and shared and were clean and tidy. TV worked but took 40 mins to come on

2/10 Terrible

Verified traveler

2017/1/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Honestly never stayed in a room as bad as this in my life.

2/10 Terrible

matkustaja, Finland

2016/12/13

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VÄLTÄ TÄTÄ PAIKKAA!! Avoid this place!!

This hotel is the worse hotel I have ever stayed , conditions of the room is disgusting and toilets too. You can't sleep this place. Terrible noise at nights.No hot or warm water. I would never ever recommend anyone for this hotel.

2/10 Terrible

Jamie

2016/12/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

2/10 Terrible

robert

2016/12/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bottom end accommodation

Dreadful. Yes it was cheap, but dirty, filthy carpet. Shower produced only a low flow of warm water. Bathroom door wouldn't open enough because bed obstructed. Receptionist (pleasant guy) tried charging a higher rate than was quoted. Definitely wouldn't recommend. There are better cheap hotels/guest houses in the area.

6/10 Okay

Tina

2016/11/24

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasn't as good as expected. Ended up having to share a bathroom/toilet if you want to call it that. No one on Reception when I first arrived, and when they did come through after another customer found them they were on the phone. Room smelt like someone might have been smoking on there, and being a non-smoker didn't find it very nice.

8/10 Good

Verified traveler

2016/11/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

2016/10/29

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

noisy. Damp no cleaners

2/10 Terrible

Verified traveler

2016/10/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Steven

2016/10/15

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bargain bin of hotels wont stay again

no so good they moved us to a sister hotel and it was not a good experience the shower door was missing and even had plug sockets in the bathroom

2/10 Terrible

paul

2016/10/8

Disliked: Staff & service, property conditions & facilities, room comfort

The conditions were poor .noisy kids .and the bathroom was filthy

4/10 Poor

Emma

2016/9/20

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel lejos de Londres

La entrada fue complicada, puesto que habíamos llamado a Hoteles.com para confirmar que llegaríamos tarde y nos dijeron que no pasaba nada porque tenían recepción 24h. cuando llegamos a las 02:30h nos dijeron que teníamos que pagar en efectivo toda la estancia ( 4 noches. 222 libras) para poder entrar, menos mal que había un cajero enfrente. Muy lejos del centro de Londres, hay que coger autobus hasta Stratford (la parada esta cerca del hotel o 35min. andando)y metro hasta el centro, unos 30 min. Nunca habia estado en Londres, pero por ese precio en España tienes hoteles muy buenos.

4/10 Poor

Verified traveler

2016/9/15

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

madhuri, Delhi

2016/9/9

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experiance

I will highly recomend to not stay in this hotel basic thing which is required is comfortable bed and privacy in this hotel both things are not present. Bed is acctualy whith concave groved matres and we can easily hearand understand the voices from nearby room. Toilets are badly maintained. And room had some smell Carpet is full of dust Over all not value for money go for central london hotels

2/10 Terrible

Verified traveler

2016/8/30

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN

ich habe mir für meinen Aufenthalt in London eine andere Unterkunft gesucht, weil ich dort nicht schlafen konnte. Das bezahlte Geld war mir dann auch egal!

8/10 Good

ray Lorraine

2016/8/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for price but very noisy

Clean hotel,but the bin wasnt changed during.my 6 day stay,the other guests were very noisy even very late at night,as was the neighbourhood good price clean room bit small very close to lots of shops and cafes

2/10 Terrible

Verified traveler

2016/8/21

Disliked: Staff & service, property conditions & facilities, room comfort

one night . work stopover

terrible place , loads of very loud all night ,music and shouting , dubious people hanging around inside and outside , obvious brothel . very basic , room clean enough , basic , but shared toilet and bathroom disgusting . did not sleep all night , left to go to work at 5 am even though i was not due to start until 9 . never again

2/10 Terrible

Judith

2016/8/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy review

V noisy. People shouting through the night. Sirens outside. Carpet so dirty, didn't want to stand in bare feet!

2/10 Terrible

Fernanda, México

2016/8/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con cero limpieza

de tan feo lugar decidimos movernos a otro hostal mucho más limpio, más seguro y sin tanto ruido. No lo recomiendo.

10/10 Excellent

james, Romsey

2016/7/26

Liked: Cleanliness, staff & service, room comfort

Working in east london

Comfortable stay and nice staff.

6/10 Okay

Crystal, Sheffield

2016/7/23

Liked: Staff & service

Disliked: Cleanliness, room comfort

You get what you pay for

The location was good with regular buses going to the Excel centre right outside. The only complaints would be that the room we stayed in had a boiler which made the room very hot - not particularly comfortable in the middle of summer, and that it could be noisy at night depending on the other guests. I stayed here with two others but had I been alone (as a women) I might have felt less safe. The staff were always pleasant.

2/10 Terrible

Verified traveler

2016/7/9

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst

Stayed here on the 29/06/16. Was raided for unknown reasons by the police (apparently it was a prostitution house but I can't confirm that). Might be able to find a story about it on the internet. Room was disgusting, was in one of the basement rooms - mould everywhere, bed was stained and only 1 out of 4 lights worked. Would NEVER recommended. Please, please, please pay more for a better hotel.

2/10 Terrible

jasmin

2016/7/4

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Mouldy, dirty and loud!!

The room was disgusting, nothing like the photos, the bed, the walls and the ceiling all going mouldy. The noise throughout the night, I don't even know how anyone can sleep in this place.

6/10 Okay

Verified traveler

2016/7/1

not bad for the price i paid. near to shops and good transport facilities.

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Excel Guest House

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