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德文夏爾俱樂部 - 曼提斯飯店的評分

3.5 out of 5
德文夏爾俱樂部 - 曼提斯飯店
4 & 5 Devonshire Square, London, England

評論

9.4

好極了

10 分，有夠讚；476 則評論中有 370 則" "
8 分，不錯哦；476 則評論中有 81 則" "
6 分，一般般；476 則評論中有 20 則" "
4 分，不太好；476 則評論中有 3 則" "
2 分，很糟糕；476 則評論中有 2 則" "

9.8/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

評論

10/10 有夠讚

AIKIS

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 5 晚
Devonshrie Club 於 2020年2月1日回覆
Dear AIKIS Thank you for your 10 out of 10 review

6/10 一般般

Yiu Keung

喜歡：整潔度和客房舒適度
於 2019 年 6 月住了 3 晚
Devonshire Club 於 2019年6月26日回覆
Dear Yiu Keung, Thank you very much for your feedback. We hope to welcome you back to the Devonshire Club soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚

10/10 有夠讚

Thomas，Liu

喜歡：整潔度、員工素質和住宿環境和硬體
Good location
Staff are nice and helpful. Location is great, few minutes from Liverpool Street Station. Room is a bit small but comfortable still. Minor issue, the toilet would be a bit flooding after shower.
Gosia 於 2017年5月15日回覆
Thank you very much for sharing your comments, we are delighted our staff made a difference. We do have a range of rooms from ideal for short stays Club Rooms to Deluxe Rooms and Suites which are more comfortable for longer stays. We look forward to welcoming you back soon!

10/10 有夠讚

Van，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good in service and environment, easy to access metro, just bed little bit too soft for me.
Edward Young - Hotel Manager 於 2017年3月24日回覆
Thank you for your review - we look forward to welcoming you back and can make the bed a little more firm to suit your preferences - just let us know! Kind regards Edward Young Hotel Manager

10/10 有夠讚

wilson

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
staff are very nice and efficient to handle problem! Definitely recommend to stay!
General Manager 於 2017年2月28日回覆
Thank you for taking the time to share your feedback - we look forward to seeing you again soon.

10/10 有夠讚

Nancy，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
太方便了！靠近Liverpool street station！
飯店地點超方便，飯店員工超nice，給予房客在異國感到溫暖！服務非常的好，餐點也很棒，下次來倫敦ㄧ定還會入住此飯店！
Edward Young - Hotel Manager 於 2017年2月28日回覆
Thank you so much for your kind review, we are delighted you found our location pleasing and the team friendly. See you again soon

10/10 有夠讚

Fionaddicted，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very new and premium hotel
Renovating the historical building, the interior of the hotel was nicely furnished and luxurious. Good location that it is just 3 mins walk from the underground, and many good restaurants around the area which open till late. There's also a Tesco 5 mins walk away, super convenient. The room we booked was a standard room which was a bit small, but you get what you need just a call away. Lovely staff and wonderful services.
Edward Young - Hotel Manager 於 2016年11月28日回覆
Thank you for your kind review, we are delighted you enjoyed our location and design mix. We look forward to welcoming you back.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable, well appointed hotel. Soap/shampoo offerings better than what I'm used to in UK hotels. Breakfast was high quality though service in restaurant a bit slow. One caveat: Hotel entrance is from a courtyard off Devonshire Square and not visible from the street. Even London black cab drivers can't find it if they haven't been there before. Use 4 Devonshire Square address for cabs or Ubers than walk up steps into courtyard.
於 2020 年 3 月住了 1 晚
Devonshire Club Team 於 2020年3月10日回覆
Dear Guest Thank you for taking the time to post your review about your stay at The Devonshire Club We are delighted to hear that you have enjoyed your stay with us, specially our room offerings and the quality of our breakfast. It would be a pleasure to welcome you back for another stay soon. Best regards, The Devonshire Club Team

10/10 有夠讚

Cheryl

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love this hotel!
The cleanest room I have ever stayed in. Super friendly staff, great location, yummy breakfast!
於 2020 年 3 月住了 1 晚
Devonshire Club Team 於 2020年3月10日回覆
Dear Cheryl Thank you for taking the time to post such a positive review. We are delighted to hear that you have enjoyed your stay, appreciated the convenient location of the Club and were well looked after by the team throughout your stay. It would be a pleasure to welcome you back for another great stay soon. Best regards, The Devonshire Club Team

10/10 有夠讚

Christopher

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 1 晚
The Devonshire club Team 於 2020年3月4日回覆
Dear Christopher. Thank you very much for your 10 out of 10 Review. We all look forward to meet you again in our Hotel. Kind Regards

6/10 一般般

Sau Yin Teresa

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Unexpected Service Level
It was received warm welcome upon check-in. However, I lost the underwear and reported to front desk staff in the morning. However, no response upon arrive at night. I will be checked out next day and out of service from house keeping team.
於 2020 年 1 月住了 4 晚
The Devonshire Club Team 於 2020年2月4日回覆
Dear Ms Sau yin Apologies for the late reply. After performing an internal investigation regarding your issue, we could not locate your lost property item. we look forward to welcome you in our hotel in the future so we can restore your faith in our service. Warm Regards

10/10 有夠讚

Fabien

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel in the city Good quality of services
於 2020 年 1 月住了 1 晚
Devonshire Club 於 2020年2月1日回覆
Dear Fabien Thank you for your kind 10 out of 10 review. I am happy to read that the team provided you with a great service during yous stay. Warm Regards

2/10 很糟糕

真實旅客

於 2020 年 1 月住了 2 晚
Devonshire Club 於 2020年2月1日回覆
Dear Guest. I am sad to hear that you didn't had a pleasant stay with us. Fell free to contact us directly with more detais of your stay with us so we can take the feedback and improve our service. Kind Regards

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
personale molto gentile, disposibile e cortese per ogni nostra esigenza, efficente, colazioni attente alle richieste effettuate
於 2019 年 12 月住了 3 晚
The Devonshire club Team 於 2020年2月1日回覆
Dear Guest Thank you for leaving such a wonderful review. We are aiming to make our guests and members most comfortable whilst travelling and I am pleased to read that we have managed to meet all your requests. We look forward to welcoming you back soon. Best regards,

6/10 一般般

Samira

喜歡：整潔度
Not a 5-star Hotel Quality
Not a 5-star hotel at all. We reserved a king room and the bed was more like queen. The room was small and not in a perfect condition. The only positive was the spacious and modern bathroom. The hotel is somehow hidden... i have stayed in other 5 or even 4 star hotels in London and had much better experience.
於 2019 年 12 月住了 2 晚
The Devonshire Club Team 於 2020年2月1日回覆
Dear Samira Thank you for your recent stay with us. We will take the feedback with regards to our rooms on board and will strive to improve and make our product more practical. We would be happy to welcome you back for a stay in the future. Best regards,

10/10 有夠讚

Avshalom

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
נקי מסודר ומפנק. קרוב לתחתנת ליברפול וליד מסעדות
於 2019 年 12 月住了 5 晚
Devonshire Club 於 2020年2月1日回覆
Dear Avshalom Thank you for your kind review. Kind Regards

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Weekend Location
Friendly & efficient reception. Rooms were very clean but the wardrobe isn’t the biggest. That’s my only grumble really, had a great 2 nights here & the location is fantastic. I can’t comment on the food or bar/leisure facilities as I didn’t use them.
於 2019 年 12 月住了 2 晚
The Devonshire club 於 2020年2月1日回覆
Dear Brian Thank you for taking the time to post such a positive review. We are delighted to hear that you have enjoyed your stay, appreciated the convenient location of the Club and were well looked after by the reception throughout your stay. It would be a pleasure to welcome you back for another great stay soon. Kind Regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 5 晚
Devonshire Club 於 2020年2月1日回覆
Thank you for your review

10/10 有夠讚

Catia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Experiência maravilhosa
Estadia maravilhosa, desde a recepção, café da manhã, atendimento, cordialidade e principalmente a atenção. Todos sempre dispostos e gentis, sem nunca parecer artificial. Super recomendo - valeu por tudo.
於 2019 年 12 月住了 6 晚
The Devonshire Club Team 於 2020年2月1日回覆
Dear Catia Thank you for taking the time to review our property. It is fantastic to hear your kind words about our team – we strive every day to deliver great service and your generous comments will certainly be shared with them. We all are looking forward to welcome you again in the near future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Posizione eccellente vicinissima metro Liverpool station , servizio alberghiero ottimo , prima colazione consigliata.
於 2019 年 12 月住了 5 晚
The Devonshire Club 於 2020年2月4日回覆
Dear Guest. Thank you for writing such a wonderful 5 out of 5 review. I am delighted to read that the team took such a good care of you and that you had time to enjoy our breakfast. We look forward to welcome you back in our hotel Kind Regards

6/10 一般般

TOSHIMICHI

於 2019 年 12 月住了 1 晚
Devonshire Club 於 2020年2月1日回覆
Thank you for your review

10/10 有夠讚

Martin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This is how to do a London hotel
Location, staff friendliness and attentiveness, lounge and bedroom all exceptional. Great cocktails. No complaints as long as we can get same price next time we book
Room with a view
於 2019 年 12 月住了 2 晚
The Devonshire club 於 2020年2月1日回覆
Dear Martin Thank you for your fantastic review. It is great to hear how much you have enjoyed your stay in our comfortable rooms, and that the staff attentive to your every need, we always want to make our guests to feel at home. I am also very pleased that you enjoyed yourself in one of the many Food and Beverage offerings we have here at the Club. We look forward to have you back in our hotel. Kind Regards

8/10 不錯哦

paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would be good if you got a deal
Not really 5 star but staff are very pleasant. Good location, quiet area very close to Liverpool Street. Bar expensive but nice surroundings with pleasant sitting area The deluxe rooms they gave us are directly opposite council flats - literally an eyeball away!
於 2019 年 12 月住了 2 晚
The Devonshire club 於 2020年2月1日回覆
Dear Paul Thank you for taking the time to review your recent stay at Devonshire Club. We are very happy you enjoyed your stay and the staff took very good care of you. We hope to get the chance to welcome you perhaps in a different room type so you can enjoy an alternative view of the Devonshire Square Kind Regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 2 晚
Devonshire Club 於 2020年2月1日回覆
Thank Your for your kind Review

10/10 有夠讚

Philippe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Modern, hip, cool club - more than a hotel!
This was an amazing hotel, now my favorite in London, will not go anywhere else. Great staff, amazing breakfast, cool lounge, lobby, rooms, bar, waiting areas, part of town, etc.
於 2019 年 12 月住了 2 晚
The Devonshire Club Team 於 2020年2月1日回覆
Thank you for taking the time to post such a positive review. We are delighted to hear that you have enjoyed your stay us, appreciated our breakfast and the staff provide you with a great service . It would be a pleasure to welcome you back for another great stay or event soon. Best regards,

10/10 有夠讚

Isaac

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
DC 於 2019年12月10日回覆
Dear Mr Isaac Thank you very much for your 10 out of 10 review. It would be a pleasure to welcome you back for another great stay soon. Kind Regards The Devonshire Club Team

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2019 年 12 月住了 1 晚
DC 於 2019年12月10日回覆
Dear Guest. Thank you for your amazing review. The team and I look forward to welcoming you back in the near future. Kind Regards The Devonshire Club Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 2 晚
DC 於 2019年12月6日回覆
Dear Guest Thank you very much for your 5 out of 4 review. Kind Regards The Devonshire Club Team

10/10 有夠讚

Alina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 2 晚
DC 於 2019年12月5日回覆
Dear Alina Thank you very much for your 10 out of 10 review. We look forward to welcome back in our Hotel Kind Regards The Devonshire Club Team

10/10 有夠讚

Øystein

於 2019 年 11 月住了 3 晚

10/10 有夠讚

Albert

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
於 2019 年 11 月住了 2 晚
DC 於 2019年12月3日回覆
Dear Albert. Thank you for your Review. We look foward to welcome you back in our Club and Hotel. Kind Regards Javier Silva Reception Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Unparalleled staff service. Always go out of their way for you.
於 2019 年 11 月住了 4 晚
DC 於 2019年12月3日回覆
Dear Guest. Thank you for your amazing review. Kind Regards The Devonshire Club Team

6/10 一般般

真實旅客

於 2019 年 10 月住了 1 晚
Devonshire Club 於 2019年11月13日回覆
Dear Guest, Thank you for taking the time to leave a review on your recent stay with us at the Devonshire Club. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. Kind Regards The Devonshire Club Team

10/10 有夠讚

Natalie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay.
Beautiful room and exceptional service. Lovely quiet location.
於 2019 年 11 月住了 2 晚
Devonshire Club 於 2019年11月13日回覆
Dear Natalie Thank you for taking the time to post such a positive review. We are delighted to hear that you have enjoyed your stay, appreciated the convenient location of the Club and were well looked after by the team throughout your stay. It would be a pleasure to welcome you back for another great stay soon. Best regards, The Devonshire Club Team

10/10 有夠讚

Christian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good, customer service excellent, clean comfortable and well appointed room. Breakfast excellent staff attentive and friendly. Would definitely stay there again
於 2019 年 10 月住了 2 晚
DC 於 2019年11月13日回覆
Dear Christian Thank you so much for your fantastic and complimentary review on your recent stay. We are thoroughly delighted your experience met your expectations and that you are planning to return. We are very proud of our team and have passed on your kind comments. See you again soon. Kind Regards The Devonshire Club Team

10/10 有夠讚

Mattijs van

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
DC 於 2019年11月13日回覆
Dear Mattijs, Thank you for your review. We look forward welcoming you back soon. Best regards, The Devonshire Club Team

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2019 年 10 月住了 2 晚
DC 於 2019年11月13日回覆
Dear Guest, Thank you for your review. We look forward welcoming you back soon. Best regards, The Devonshire Club Team

6/10 一般般

Raphael

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
Déçu par rapport aux avis
Chambres petites, pas vraiment de table/bureau
於 2019 年 10 月住了 2 晚
DC 於 2019年11月14日回覆
Dear Raphael Thank you for taking the time to leave a review on your recent stay with us at the Devonshire Club. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. We are sad to hear your time with us was not as it was expected and we can assure you, we review each guest review and act accordingly to prevent recurrence. If you would like to discuss this is in greater detail, We would be happy to hear from you. Kind Regards The Devonshire Club Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast, restaurant & bar staff were excellent. The breakfast menu was delicious, I appreciated that it wasn’t a typical hotel buffet. Room was smaller than expected but clean/ comfortable, it was my birthday weekend, they did provide some lovely touches, like the cake & minibar. Unfortunately our room 301 was overlooking the dumpsters and some dodgy flats which really suck all of the prestige of staying in the city, zero views of the skyline and you do hear the rubbish being thrown out late at night. Ask to avoid this side of the hotel, it really does take the sheen off staying in a 5* hotel. Overall, it was nice but being honest, the view was horrible. I’ve had better 5* hotel experiences in the city.
於 2019 年 10 月住了 2 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for your lovely review. I am happy to read how much you enjoyed your stay and that the team was able to surprise and delight you on this special occasion. It was sad to read that the room view was not really to your liking, we have several room sizes and locations that may better suit your needs on a future stay. Best regards, The Devonshire Club Team

10/10 有夠讚

Lucca Katrine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚
DC 於 2019年11月13日回覆
Dear Katrine, Thank you for your review. We look forward welcoming you back soon. Best regards, The Devonshire Club Team

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Kleines Zimmer, aber sauber. Gute Betten. Tolle Lage, Nähe U--Bahn Liverpool Street.
於 2019 年 10 月住了 3 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for your kind review. I am pleased to read that you have enjoyed your visit her at the Club. We look forward to see you again soon. Best regards, The Devonshire Club

10/10 有夠讚

Michael C

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 3 晚
Devonshire club Team 於 2019年11月13日回覆
Dear Brigitte, Thank you for your review. We look forward welcoming you back soon. Best regards, The Devonshire club Team

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is a quiet oasis in the middle of all the hustle and bustle of London Town. It's location is superb with a short stroll to the up-and-coming Spitalfields and Shoreditch areas, and with Liverpool Street on its doorstep giving easy access to other areas too. Almost everything about this hotel is really good. The only negatives we had from our stay was the distinct lack of wardrobe space (half length), especially given we were booked in for four nights, and the brunch experience could have been better, if my wife's order had arrived correctly and not cold. However, I've stayed here before and I would stay here again.
於 2019 年 9 月住了 4 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for your review. We read with pleasure how enjoyable your stay with us was and that you enjoyed our facilities and convenient location here in the City of London. We are sad to hear your brunch service was not as it was expected and we can assure you, we review each guest review and act accordingly to prevent recurrence. If you would like to discuss this is in greater detail, We would be happy to hear from you.

6/10 一般般

Steven

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for taking the time to leave a review on your recent stay with us at the Devonshire Club. If you would like to discuss this is in greater detail, We would be happy to hear from you. Kind Regards The Devonshire Club

10/10 有夠讚

Kim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Upscale Hotel
Upscale hotel in great neighborhood.
於 2019 年 9 月住了 3 晚
DC 於 2019年11月14日回覆
Dear Kim Thank you very much for your review. I hope we see you again soon. Kind Regards The Devonshire Club Team

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, nespresso coffee machine and complimentary soft drinks in minibar are a lovely touch
於 2019 年 9 月住了 1 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for taking the time to leave such a lovely review, it is with great pleasure that i read that you have enjoyed your stay with us. We would be delighted to welcome you back for another great stay soon. Warm regards, The Devonshire Club Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Devonshire Club is very well located in the heart of the City of London. The room was clean with a very comfortable bed and stylish decor. The bath felt particularly luxurious and inviting. Service was good, although I only stayed for one night. I would definitely return.
於 2019 年 9 月住了 1 晚
DC 於 2019年11月14日回覆
Dear Guest Thank you for taking the time to review your recent stay at Devonshire Club. The team and I are delighted you enjoyed your overall stay, particularly noting the decor, and the service offered by the team We all look forward to welcoming you back soon. Kind regards The Devonshire club Team

10/10 有夠讚

Birgitte

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚
Devonshire club Team 於 2019年11月13日回覆
Dear Brigitte, Thank you for your review. We look forward welcoming you back soon. Best regards, The Devonshire club Team

10/10 有夠讚

Nishma

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚