This hotel was listed as no pets ,but the room across from me had two barking dogs that woke me several times. The young man at the desk was uncaring and rude. Very limited breakfast.
I won’t stay here again.
Michael
於 2025 年 7 月住了 1 晚
6/10
Undergoing a much needed renovation. Room was fine, but the common areas are very worn. Breakfast was surprisingly good.
Christopher
於 2025 年 6 月住了 1 晚
8/10
Overall everything was good. The breakfast was really nice. The staff was friendly. The amenities were also very good.
Jane
於 2025 年 5 月住了 1 晚
6/10
The 2nd floor was being renovated, so it was loud and messy. Also, lots of building materials were laying outside. The bottom floor had not been updated. The halls smelled so bad. I don't know if there were bedbugs, but I had welts on my legs and back.
Teresa
於 2025 年 5 月住了 3 晚
10/10
This particular hotel was collecting donations for all the tornado victims in London Kentucky and surrounding areas. Locals were bringing in meals for those staying at the Hotel who lost their homes. This felt personal and we enjoyed our stay. The employees were very friendly and helpful
Adam
於 2025 年 5 月住了 2 晚
6/10
The carpets had a bad smell and the property was under construction.
Robert
於 2025 年 5 月住了 2 晚
10/10
Viola
於 2025 年 5 月住了 2 晚
2/10
It was under construction without our knowledge until we arrived. The crew worked late hours and through the weekend so we couldn’t get rest. The pool water was green. We have picture.
Ann
於 2025 年 4 月住了 2 晚
2/10
Susan
於 2025 年 4 月住了 1 晚
6/10
Everything was great but I got the room bc I thought you guys had a nice pool and I end up paying same price pool shut down
Frances
於 2025 年 4 月住了 3 晚
10/10
Staff was over the top wonderful. Thank you
Ricky L
於 2025 年 4 月住了 2 晚
8/10
They were renovating so, it was a little messy. Our room was okay. The bathroom tile was missing pieces of grout, so it wasn't great to walk on and the toilet wouldn’t stop running. The beds were comfortable and we had a nice seating area.
The breakfast area was very clean and the food was good.
Sherry
於 2025 年 3 月住了 1 晚
2/10
I have a video of piled up disgusting mattresses on the side of the hotel, open doors on the floor, doors off the hinges and leaning on the walls, with major construction and a strong smell of the Middle East. Gross. Run. Not safe!!!
Michelle
於 2025 年 4 月住了 1 晚
2/10
This is the first time we have had an issue with Comfort Suites. The London KY location demonstrated poor service, lack of respect for customer, and did not honor our reservation details.
Staycee
於 2025 年 3 月住了 1 晚
6/10
Decent hotel but could use some updating.
Kerri
於 2025 年 3 月住了 1 晚
8/10
Stephen
於 2025 年 3 月住了 2 晚
4/10
We booked this hotel because it had an indoor pool for the kids. The pool ended up being out of order when we got there. The hotel room was dirty and gross.
Stephanie
於 2025 年 3 月住了 1 晚
10/10
Samuel
於 2025 年 3 月住了 3 晚
8/10
Good breakfast, parking, staff attention
Jose
於 2025 年 3 月住了 4 晚
2/10
I was very upset to find the swimming pool out of order. We travelled 13 hours with kids and arrived here to find the pool closed. There was many cheaper hotels in the area with a pool but wanted to use this one .
christopher
於 2025 年 3 月住了 1 晚
10/10
Carlise
於 2025 年 3 月住了 2 晚
10/10
Very nice place. They were in the middle of updating so I'm sure it will be better.
Sue
於 2025 年 3 月住了 1 晚
6/10
Robert
於 2025 年 3 月住了 1 晚
4/10
Pool was broken, signs of water damage and structural settlement throughout the building (cracked drywall, wavy floors, water stains), ongoing renovation mess not contained, our suite door didn't latch and shower was so moldy I couldn't imagine going in it. Really regretted booking this hotel and would never go here again. Disgusting and potentially unsafe.