家庭客房 | 1 間臥室、熨斗/熨衣板、無線上網、床單
查看供應情況

貝瑟來村飯店的評分

3.5 out of 5
貝瑟來村飯店
57-59, bexley high street, Bexley, England

評論

8.8

有夠讚

10 分，有夠讚；123 則評論中有 70 則" "
8 分，不錯哦；123 則評論中有 34 則" "
6 分，一般般；123 則評論中有 13 則" "
4 分，不太好；123 則評論中有 3 則" "
2 分，很糟糕；123 則評論中有 3 則" "

9.0/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

7.8/10

環保程度

評論

2/10 很糟糕

William

不喜歡：員工素質和住宿環境和硬體
Inept and insensitive Manager who didn’t care myself, partner and son had barely slept due to a window not shutting on a high street full of bars and cars revving engines. After reporting to the manager that the outer window didn’t fully close (a feature of the original windows in the listed building) and the inner double glaze window used to reduce noise wouldn’t lock we were told nothing could be done but a refund would be discussed in the morning. I wedged cushions between the two windows to minimise the noise but the noise still boomed through while well after 2am. Tired and frustrated the next morning we were informed of a £15 discount and when we weren’t “happy enough” according to Lucky the manager, he encouraged us to leave a negative review. How Lucky go a job in hospitality will remain a mystery to anyone who has the misfortune of staying in a hotel he manages. Avoid this hotel if you think a “family room” should have the ability for the family to be able to sleep.
於 2024 年 5 月住了 1 晚

6/10 一般般

Stuart

商務旅客
喜歡：員工素質
於 2024 年 2 月住了 2 晚

6/10 一般般

Jos

情侶出遊
不喜歡：住宿環境和硬體
Veel te kleine badkamer
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Robin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice property, hidden away in old Bexley. Good size clean rooms.
於 2024 年 2 月住了 1 晚

6/10 一般般

Mark

商務旅客
喜歡：員工素質
TV reception was not the great , kept dropping out or showing no signal. Wi-Fi in the room was only average at best Shower - Limited hot water or luke warm at best
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Sylvia

於 2023 年 12 月住了 1 晚
Nina 於 2023年12月10日回覆
Dear Sylvia thank you for your review. We are glad you enjoyed your stay. Kind regards Nina

10/10 有夠讚

Ray

喜歡：整潔度、員工素質和住宿環境和硬體
Ideal location for Bexley bars and restaurants. 2 Public car parks nearby. Easy self-checkin if arriving late. Quiet, clean room very reasonable rates if simply want somewhere without all the hussle and bustle of a larger hotel. Local eateries offering discount to hotel guest an added bonus. Recommended and would stay again.
於 2023 年 11 月住了 1 晚
Nina 於 2023年11月11日回覆
Dear Ray, thank you for your review, we are glad you enjoyed your stay and hope to welcome you again in the future. Kind regards Nina

10/10 有夠讚

Zoe

於 2023 年 11 月住了 1 晚
Nina 於 2023年11月11日回覆
Dear Zoe, Thanks for leaving your review. Kind regards Nina

10/10 有夠讚

Jerome

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good.
Very clean, easy to get to, and very good instructions left by the staff. All in all, very happy.
於 2023 年 10 月住了 4 晚
Nina 於 2023年11月5日回覆
Dear Jerome Thank you for your review, we are glad you had a great stay and hope you will book again in the future. Kind regards Nina

8/10 不錯哦

Georgina

於 2023 年 10 月住了 1 晚
Nina 於 2023年11月5日回覆
Dear Georgina, thank you for your review. Kind regards Nina

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Nina 於 2023年10月28日回覆
Many thanks for your review

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Nina 於 2023年10月21日回覆
Dear Mark, thank you for leaving your review.Kind regards Nina

4/10 不太好

Ian

商務旅客
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Needs some work!
Not great, whole place is looking tired, could do with a paint.and some new furniture as laminate peeling. Electrical socket coming off wall etc. Bed not particularly comfortable. Say wifi in every room but this was so weak it was barely useable and kept cutting out. Did ask about this but told they couldnt do anything about it as the byilding has thick walls.
於 2023 年 10 月住了 1 晚

6/10 一般般

Mariana

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
NIna 於 2023年10月21日回覆
Dear Mariana thank you for leaving your review.

10/10 有夠讚

NORMA IRENE

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked the place and the person in reception helped me a lot.
於 2023 年 10 月住了 1 晚
Nina 於 2023年10月14日回覆
Dear Norma thank you for leaving your review, we are glad you had a great stay and hope to welcome you again in the future. Kind regards Nina

10/10 有夠讚

John

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Handy spot in a great village
於 2023 年 9 月住了 2 晚
Nina 於 2023年9月30日回覆
Dear John thankyou for leaving your review we are glad you enjoyed your stay with us and hope to welcome you again in the future

2/10 很糟糕

Ian

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
not in great condition, reviews a bit misleading, the rooms are a bit tired to say the least.
於 2023 年 9 月住了 1 晚
Nina 於 2023年9月30日回覆
Dear Ian, we are sorry that you did not feel your room was up to standard, this is a shame as it is out of place with the majority of our reviews. Kind regards Nina

10/10 有夠讚

yordanka

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Definitely recommend
Great room great people great experience such kind people
於 2023 年 9 月住了 3 晚
Nina 於 2023年9月30日回覆
Dear Yordanka, thank you for your review, we are glad you enjoyed your stay and hope to welcome you again in the future. Kind regards Nina

10/10 有夠讚

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A perfect setting.
A lovely clean place with very friendly staff set in a lovely quiet part of London with a 2 minute walk to nearest main train to central London. I will be using this as base every time I come to London in the future
於 2023 年 8 月住了 1 晚
Nina 於 2023年9月4日回覆
Dear Simon,Thank you for taking time to leave a wonderful review, looking forward to seeing you again.

8/10 不錯哦

Bola

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff (Lucky) was fantastic in ensuring my check in runs smoothly. He prepared and communicated everything very efficiently.
於 2023 年 8 月住了 1 晚
Nina 於 2023年8月20日回覆
Dear Bola Thank you for leaving your review, we hope to welcome you again in the future. Kind regards Nina

10/10 有夠讚

sowole

於 2023 年 7 月住了 1 晚
Nina 於 2023年8月5日回覆
Thank you for leaving your review score

10/10 有夠讚

Lynne

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay, warm welcom lovely bright clean room woukd definitely book again
於 2023 年 7 月住了 1 晚
Nina 於 2023年7月10日回覆
Thank you for enjoying your stay with us, hope to see you again soon.

10/10 有夠讚

Grant

於 2023 年 7 月住了 1 晚
Nina 於 2023年7月8日回覆
Dear Grant, thank you for taking time to leave your review, we are glad you enjoyed your stay and hope you will visit again. Kind regards Nina

10/10 有夠讚

Ella

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely little hotel right in the middle of bexley. Room was spacious and clean, could do with some black out curtains but that’s just personal preference!
於 2023 年 6 月住了 1 晚
Nina 於 2023年7月1日回覆
Dear Ella, Thank you so much for leaving us your review, we are glad you enjoyed your stay and hope to welcome you again. Kind regards Nina

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I had to book last minute due to a change of plans. The hotel made it easy for me to check in late too. Very comfortable and clean.
於 2023 年 6 月住了 1 晚
Nina 於 2023年7月1日回覆
Thank you for leaving us your review. We are glad you enjoyed your stay and hope you will visit again if ever in the area. Kind regards Nina

10/10 有夠讚

Neil

於 2023 年 6 月住了 1 晚
Nina 於 2023年6月18日回覆
Thank you for leaving us your review of 10 out of 10 we are glad you had a great stay. Kind regards

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Nina 於 2023年6月18日回覆
Thank you for leaving your review. Kind regards Nina

6/10 一般般

Kieran

商務旅客
Avoid at all cost
This place didn't deliver as hoped. The picture of the outside suggested a nice period building, however, this was an estate agents and the entrance was down the side out of view. The card didn't work for the keyless entry and I had to call the owner to gain access. The bed felt like it was picked up from a second hand shop, the bathroom had been updated but lets say "on a shoe string budget", there was no wifi and there was a scrap metal yard outside my window. This had zero hotel feel about it, more like a greedy landlord with a HMO 😐
於 2023 年 6 月住了 2 晚
Nina 於 2023年6月7日回覆
Dear Kieran,Thank you taking time to leave a review, very much appreciated. The building is from the late 17th century. Wi-fi code was in reception as well as being on a card in the room. We can not do anything unfortunately about the view from your window but next time will see if I can arrange a room with a Seaview. Your review is welcomed but compared to all the wonderful reviews we have received, yours does seem a very strange.

8/10 不錯哦

Martin

喜歡：員工素質
Room was fine mattress was a bit soft for and shower head needed cleaning. But otherwise ok for the night and the price I got it for.
於 2023 年 5 月住了 1 晚
Nina 於 2023年6月18日回覆
Dear Martin, thank you for leaving your review, we are glad you had a good stay and hope you will visit again. Kind regards Nina

10/10 有夠讚

Leanne

於 2023 年 5 月住了 2 晚
Nina 於 2023年5月11日回覆
Hi Leanne,Thank you for taking time out too leave us a wonderful rating.

10/10 有夠讚

Sandra

於 2023 年 4 月住了 2 晚
Nina 於 2023年5月11日回覆
Dear Sandra,Thank you for taking time to leave us a wonderful rating, very much appreciate

10/10 有夠讚

Mandea

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and quiet. The staff was courteous and friendly. Overall a great experience.
Nina 於 2023年3月31日回覆
Dear Mandea,Thank you for taking time out, to leave such a lovely review.

8/10 不錯哦

Holly

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Nina 於 2023年5月11日回覆
Hello Holly,Thank you for the wonderful rating.

10/10 有夠讚

Nicholas

於 2023 年 2 月住了 2 晚
Nina 於 2023年3月23日回覆
Thank you Nicholas, for leaving such a lovely rating, hope to see you again soon.

10/10 有夠讚

Heeju

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚
Nina 於 2023年1月31日回覆
Thank you for your lovely rating, very much appreciated

8/10 不錯哦

Carol

情侶出遊
喜歡：員工素質和設施服務
Hotel clean and very convenient on high street. Only one complaint the room was freezing and the duvet was the thinnest one I have ever seen, also need pillow protectors.

8/10 不錯哦

Alex

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Ok place to sleep
Basic clean and well located!
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Justin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location and room size
於 2022 年 10 月住了 1 晚
Nina 於 2022年10月11日回覆
Thank you for the wonderful rating

8/10 不錯哦

Sheena

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Central location very close to train station, shops and pubs. Friendly, helpful staff. Clean and comfortable.
於 2022 年 10 月住了 2 晚
Nina 於 2022年10月11日回覆
So glad you enjoyed your stay with us, looking forward to seeing you again soon.

6/10 一般般

Tony

不喜歡：整潔度和員工素質
Turned up room wasn’t clean, bed in made dirty towels, Bin not empty we was moved to a better room .
於 2022 年 9 月住了 1 晚

8/10 不錯哦

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Party
It was ok !
於 2022 年 9 月住了 1 晚
Nina 於 2022年9月21日回覆
We appreciate you taking time out to leave us a wonderful review.

10/10 有夠讚

Mark

於 2022 年 9 月住了 1 晚
Nina 於 2022年9月29日回覆
Thank you for the wonderful review.

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質和住宿環境和硬體
I loved everything in the room including the pillows. I had everything that i needed. I also have lots of problems with the fragrances of clean bedding as sometimes im allergic, but both the bedding and the bathroom toiletries were very gentle and non intrusive. Thankyou
於 2022 年 9 月住了 1 晚
Nina 於 2022年9月21日回覆
Dear Sandra,Thank you for taking time to leave such a wonderful review, we so glad you enjoyed your stay with us and hope to have you stay again soon

8/10 不錯哦

Jason

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Nina 於 2022年9月29日回覆
Really appreciate you leaving a review.

8/10 不錯哦

Nicky

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service , nice room . Bed was comfty .
於 2022 年 9 月住了 1 晚
Nina 於 2022年9月6日回覆
Thank you for a wonderful review, look forward to seeing you again.

10/10 有夠讚

Rob

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel clean and comfortable. Staff friendly and helpful. Perfect for overnight stay. Discount at local cafe and restaurant as no catering on premises.
於 2022 年 8 月住了 1 晚
Nina 於 2022年9月6日回覆
Thank you for taking time out to leave a wonderful review.

2/10 很糟糕

Paula

於 2022 年 8 月住了 2 晚

10/10 有夠讚

Debbie

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel staff were welcoming and helpful.
Great stay. Perfect location in Bexley High Street. The hotel doesn’t have a restaurant but surrounded by cafes Restaurants and convenience stores.
於 2022 年 8 月住了 1 晚
Nina 於 2022年8月12日回覆
Thank you for your wonderful review, so glad you enjoyed your stay with us

10/10 有夠讚

Sue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We have stayed here a few times. Its a family run buisness, they are always welcoming. We love it here
於 2022 年 7 月住了 2 晚
Nina 於 2022年9月6日回覆
Once again, we enjoy having you stay with us and look forward to seeing you again soon Sue

10/10 有夠讚

Sue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend away
We love it here. We stay here often.
於 2022 年 7 月住了 2 晚
Nina 於 2022年7月26日回覆
Thank you for your lovely comments, look forward to seeing you again soon Sue