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倫敦皇后門 100 號飯店 - 希爾頓 Curio 精選系列飯店的評分

5 out of 5
倫敦皇后門 100 號飯店 - 希爾頓 Curio 精選系列飯店
100 Queens Gate, South Kensington, London, England

評論

8.4

非常好

10 分，有夠讚；582 則評論中有 298 則" "
8 分，不錯哦；582 則評論中有 150 則" "
6 分，一般般；582 則評論中有 64 則" "
4 分，不太好；582 則評論中有 41 則" "
2 分，很糟糕；582 則評論中有 29 則" "

8.8/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

4/10 不太好

Michelle

喜歡：整潔度
不喜歡：住宿環境和硬體

8/10 不錯哦

oi fan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 10 晚

10/10 有夠讚

Feras，Apollo Beach

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Bryce

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Phetrapee

喜歡：整潔度、員工素質和住宿環境和硬體
It was a nice experience to stay here
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Monica

團體旅遊
This was BY FAR one of the ABSOLUTE BEST hotel experiences we have EVER had!! My friend and I have traveled together for over 30 years and have never experienced anything quite like this. The moment we got out of our car, our bags were magically swept away into the lobby. We felt like ALL the employees were tripping over each other trying to make us happy. We were treated like celebrities from the second we got there. The breakfast and high tea were AMAZING and my favorite part was my server, Sadman. I have a LOT of food allergies and he made sure I could not only eat, but eat VERY well for my entire stay. PLEASE GIVE THAT MAN A RAISE!! The bar downstairs is someplace I would travel far, to experience again!! We can’t wait to come back!!
於 2024 年 4 月住了 2 晚
Tihomir Totev 於 2024年4月16日回覆
Dear Monica,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay, but make sure to ask for a room not on ground floor (it’s noisy in morning)
於 2024 年 4 月住了 3 晚
Tihomir Totev 於 2024年4月9日回覆
Dear Brian,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Jayen，Monroe

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely property in a very convenient location near south Kensington station. Staff was fantastic. Extremely polite and helpful. A true delight. Would certainly recommend it
於 2024 年 3 月住了 2 晚
Tihomir Totev 於 2024年4月2日回覆
Dear Jayen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

MARICELA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In general pretty nice, liked a lot, however the room is ver y small Great service, great internet, pretty nice breakfast, nice calm neighborhood.
於 2024 年 3 月住了 3 晚
Tihomir Totev 於 2024年4月1日回覆
Dear Maricela,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Debruyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Simply spectacular hotel.
於 2024 年 3 月住了 3 晚
Tihomir Totev 於 2024年4月1日回覆
Dear Debruyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Amelia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect stay
於 2024 年 3 月住了 1 晚
Tihomir Totev 於 2024年4月1日回覆
Dear Amelia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Charlotte

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Tihomir Totev 於 2024年3月20日回覆
Dear Charlotte,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
100 queens gate hotel is quintessential of London. The architecture of the property to the interior is very well thought out. The staff is unbelievably friendly and, accommodating. The bed mattress could’ve been better, it felt hard.
於 2024 年 3 月住了 1 晚
Tihomir Totev 於 2024年3月13日回覆
Dear David,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Oğuzhan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast service can be improved. Otherwise great experience.
於 2024 年 2 月住了 10 晚
Tihomir Totev 於 2024年3月12日回覆
Dear Oguzhan,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 有夠讚

Mattéo

喜歡：整潔度、員工素質和住宿環境和硬體
Très bien
於 2024 年 3 月住了 2 晚
Tihomir Totev 於 2024年3月8日回覆
Dear Matteo,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Kizzy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay in a lovely hotel! Very informative staff. Friendly and welcoming place.
於 2024 年 3 月住了 1 晚
Tihomir Totev 於 2024年3月5日回覆
Dear Kizzy,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Jean Paul

於 2024 年 3 月住了 1 晚
Tihomir Totev 於 2024年3月5日回覆
Dear Jean Paul.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

James

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Friendly team and rooms presented well. The ESQ bar is excellent.
於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月5日回覆
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Monique

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I am a Hilton Honors member so I have come to expect exceptional service from Hilton and Hilton affiliates. My stay at this hotel was exactly what I had hoped it would be. The staff are professional as expected but what was above and beyond the usual experience is how warm and welcoming they were. I was greeted outside by a bellhop who assisted me from my black car with my luggage. The property is fabulous outside, and stands out in the elegant neighborhood of South Kensington. Inside is beautifully outfitted and pristine with updated amenities. The rooms are quite small but clean and well equipped with basic needs. The kettles are clean. The beds are comfortable. There are no microwaves. The menu is simple and the food and food service staff are helpful. Their tearoom, Botanica, is beautiful. The tea service is very affordable (under 50 GBP without champagne) in comparison to other hotels/tea rooms in the area. They do hold an incidental charge on your card (50 GBP/night) which is standard. Charges to your room are deducted from this hold and you are returned the difference after checking out. South Kensington is considered 'posh' and for good reason. There are countless highly rated restaurants and bakeries within walking distance. The Natural History Museum is a very short distance away (book your ticket online to avoid lines). This is where I will be staying when I return to London.
於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月5日回覆
Dear Monique,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Radames，Briarwood

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and safe hotel
於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月5日回覆
Dear Radames,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Sara，Segrate

家庭旅遊
喜歡：整潔度和員工素質
CON’s: Very tiny and small bathrooms. The double room may be okay for a single occupancy for one night, but definitely not for a X-mas holiday (1 week) for two people and respective luggage. Far too small and poorly lit. Breakfast buffet below canteen level and the hot beverages had a poor quality too. After having tried the breakfast buffet the first morning, we decided to have breakfast elsewhere. PRO’s: Excellent location conveniently located in South Kensington Museum district. There are cafes, restaurant, shops, tube and Kensington Gardens nearby at walking distance.. At night the hotel area is quiet, being South Kensington Queensgate a posh residential area. Hotel staff was very kind.
於 2023 年 12 月住了 7 晚
Tihomir Totev 於 2024年3月5日回覆
Dear Sara,.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Jane Nicola

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 6 晚
Tihomir Totev 於 2024年2月19日回覆
Dear JaneOn behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed 1 night. Have stayed before. Very friendly check-in and room was good (deluxe queen) and quiet (on 5th floor). Breakfast was very busy and staff struggled to keep everything available during the peak time. Good location, close to Hyde Park, museums, lots of dining options.
於 2024 年 2 月住了 1 晚
Tihomir Totev 於 2024年3月5日回覆
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Catharina

於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月21日回覆
Dear Catharina,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

4/10 不太好

Edmond

於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月21日回覆
Dear Edmond,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 有夠讚

charbel

於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年3月20日回覆
Dear Charbel,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Sarah-Jane

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A fabulous stay, great service and particularly good cocktails. Perfect location for dining, sight seeing, and shopping. Would definitely be back.
於 2024 年 2 月住了 2 晚
Tihomir Totev 於 2024年2月5日回覆
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年2月5日回覆
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Antonio

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Alles prima
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Antonio,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Murat

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Murat,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Carolyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfasts and lovely helpful staff
於 2024 年 1 月住了 3 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Carolyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 一般般

sarah

情侶出遊
喜歡：整潔度和員工素質
Not a 5 star property. The location is excellent however everything else lacks lustre. The beds are extremely uncomfortable claiming to all be memory foam however these beds are not, this is the most uncomfortable bed I have ever experienced in a hotel let alone a 5 star hotel, pillows are clumpy and the up keep of the room is not 5 star. Tiles broken in the bathroom, shower head broken , bar fridge cabinet broken.
於 2024 年 1 月住了 3 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Sarah,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 不太好

Zviad

商務旅客
不喜歡：設施服務和住宿環境和硬體
I was given the different room, which had practically no window, hardly a queen size bed (instead of promised king size one). Breakfast was limited, worse than in a 3 star hotel. During the check in I my card was charged 200 GBP for "deposit". During check out, they told me that unused deposit will be released, but nothing was deposited back to my card!
於 2024 年 1 月住了 3 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Zviad,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 有夠讚

Young Seuck

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Young Seuck,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Johanna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location in Kensignton area. Wakable to two train (underground) stations. Very quiet with cute stores, restaurants and bakeries. The service at the hotel is very good and the staff is very kind. Totally recomend this hotel.
於 2024 年 1 月住了 5 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Johanna,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

Aisha

於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年3月21日回覆
Dear Aisha,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy and convenient
Convenient for London Museums, comfortable
於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Catherine,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

2/10 很糟糕

Angela

情侶出遊
The superior queen room we had was at the end of a very long dark corridor, the room was very small had no natural light was very hot despite us turning the thermostat down to 17, felt like there was no air in there. The bed was hard and you can feel and hear the springs inside moving. After this experience I definitely wouldn’t stay here again despite the rest of the hotel being quite pleasant and would not recommend these dark small rooms to anyone.
於 2024 年 1 月住了 2 晚
Tom 於 2024年1月28日回覆
Greetings from the 100 Queens Gate Hotel London, Curio Collection by Hilton.I would like to personally thank you for taking the time to share your experience with us. Our guests feedback is always very important to us as we use it to be constantly striving to improve our services at the HotelWe are saddened to hear that certain elements of your stay did not meet your expectations. Rest assured your feedback will be shared with the relevant management teams to look into and put the relevant changes in place to improves these areas mentioned.We as the 100 Queens Gate Hotel value our guests experience and we hope we get another opportunity to host you and show you the high standards we strive to achieve.Many Warm Regards,Thomas EdwardsGuest Relations Manager

10/10 有夠讚

Peter

於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Peter,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Polly

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect stay
Room was lovely, very clean and enough space for two people (twin beds) Bathroom was excellent, especially the shower, fantastic water pressure! Breakfast was perfect, actually sad to have only one option now I'm back at home. All the staff were friendly and very helpful, would definitely stay there again
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Polly,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Jørgen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Jorgen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 一般般

Marius

喜歡：客房舒適度
不喜歡：員工素質
Funny that this is a 5 star hotel
Cozy old 5 star hotel with a fair location. Staff are nice but seem to require some further training in both service performance and the English language. Checkin was comically incompetent and slow with old fashinoned paperforms and mix ups. Understood maybe 50 % of what the receptionist said, although she did her best. Concierge was standing sleeping one night I came in and suffered from the same language problems. At times it felt like I was in a whole other continent. But I was infact at a supposed 5 star hotel i London.
於 2024 年 1 月住了 2 晚
Tom 於 2024年1月28日回覆
Greetings from the 100 Queens Gate Hotel London, Curio Collection by Hilton.I would like to personally thank you for taking the time to share your experience with us. Our guests feedback is always very important to us as we use it to be constantly striving to improve our services at the HotelWe are saddened to hear that certain elements of your stay did not meet your expectations. Rest assured your feedback will be shared with the relevant management teams to look into and put the relevant changes in place to improves these areas mentioned.We as the 100 Queens Gate Hotel value our guests experience and we hope we get another opportunity to host you and show you the high standards we strive to achieve.Many Warm Regards,Thomas EdwardsGuest Relations Manger

10/10 有夠讚

Dean

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved it !
Loves it love the vibe a style was very posh but not uncomfortable can’t wait to go back !! the bar was great and food was priced well for London !
於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Dean,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 不錯哦

melanie

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Girls on tour
Great location for museums and Albert hall lots good restaurants nearby, staff excellent rooms good beds very hard only thing that spoiled it - great cocktails
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Melanie,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Nadia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
booked based on reviews, and I must recommend this hotel. Both its location, close to tube and able to walk to the Royal Albert Hall was great. We had a room upgrade, but honestly could not see what the upgrade was, but apart from that the room was lovely, contemporary, with mini fridge and water available. would stay again
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月31日回覆
Dear Nadia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Lottie

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel!
於 2024 年 1 月住了 1 晚
Tihomir Totev 於 2024年4月16日回覆
Dear Lottie,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 有夠讚

Remco

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff made you feel welcome. Special thanks to Rosie at reception for her great service
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月17日回覆
Thank you for your positive feedback! We are very happy to hear that you have enjoyed your stay with us and we hope to see you again in the nearest future!Kind regards,

10/10 有夠讚

Kenny

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
I love this beautiful hotel. Everything is absolutely great.
於 2024 年 1 月住了 3 晚
Tihomir Totev 於 2024年1月17日回覆
Thank you for your positive feedback! We are very happy to hear that you have enjoyed your stay with us and we hope to see you again in the nearest future!Kind regards,

10/10 有夠讚

Jamie

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Tihomir Totev 於 2024年1月17日回覆
Thank you for your positive feedback! We are very happy to hear that you have enjoyed your stay with us and we hope to see you again in the nearest future!Kind regards,