住宿內酒吧

倫敦肯辛頓國敦塔拉飯店的評分

4 out of 5
倫敦肯辛頓國敦塔拉飯店
Scarsdale Place, Kensington, London, England

評論

7.4

不錯哦

10 分,有夠讚;2649 則評論中有 800 則" "
8 分,不錯哦;2649 則評論中有 811 則" "
6 分,一般般;2649 則評論中有 480 則" "
4 分,不太好;2649 則評論中有 299 則" "
2 分,很糟糕;2649 則評論中有 259 則" "

7.6/10

整潔度

7.6/10

員工素質

7.2/10

設施服務

6.8/10

住宿環境和硬體

7.0/10

環保程度

評論

10/10 有夠讚

pijung

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 6 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, nice staff
於 2023 年 8 月住了 8 晚

6/10 一般般

Thomas

於 2023 年 6 月住了 1 晚
Ben Kim, General Manager 於 2023年7月25日回覆
Dear ThomasThank you for your feedback on your recent stay at the Copthorne Tara Hotel. I am glad to hear overall you had a comfortable stay. Our guest’s feedback is extremely important to us and therefore if you have any comments to share to allow us to improve for the future that would be appreciated I hope we can welcome you back in the near future Best regardsBen Kim, General Manager

10/10 有夠讚

CHUI SHAN

於 2023 年 3 月住了 2 晚
Ben Kim, General Manager 於 2023年3月20日回覆
Dear ChuiThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

6/10 一般般

gang

於 2023 年 2 月住了 1 晚
Ben Kim, General Manager 於 2023年3月6日回覆
Dear GangThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards we aim to provide. We are committed to continuously improving both our service and guest facilties and we have recently refurbished a large proportion of our room inventory. I welcome you to share any specific comments to allow us to improve in the futureI do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

8/10 不錯哦

Kuo-Hwa

家庭旅遊
喜歡:整潔度和員工素質
於 2022 年 9 月住了 4 晚
Ben Kim, General Manager 於 2022年10月16日回覆
Dear Kuo-HwaThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

6/10 一般般

Lai Ying

家庭旅遊
工作人員衛生意識
做房間清潔的工作人員衛生意識需提高,在未有帶手套下進行清潔,緊接住補充毛巾和房間飲品,感衛生欠佳
於 2022 年 8 月住了 12 晚
Ben Kim, General Manager 於 2022年9月4日回覆
Dear Lai YingThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards we aim to provide. We are committed to continuously improving both our service and guest facilities and I will follow up your comment with our housekeeping team to ensure our usual processes are being followedI do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

8/10 不錯哦

FAN HEI

於 2021 年 7 月住了 10 晚

4/10 不太好

Dawn

團體旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Old, tired, rooms. Had to sleep on a single put you up bed as didnt get twin club room booked. Unable to get access to room until after 7pm despite being told room would be available at 3pm. Clearly insufficient staff or allowing too many late checkouts.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Christianne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Goed gelegen bij de ondergrondse en in een leuke en gezellige omgeving
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Nesrin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Courtesy of staf specially the managers of the restaurant they make sure guest are satisfied and food was excellent in the restaurant
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Nicole

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is in a great location near High Street Kensington tube station and a variety of shops and restaurants. It's tucked away on a quiet but safe street so you don't get any noise at night. The room was a decent size and clean. Would definitely stay there again. A great affordable option in London.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月28日回覆
Dear Nicole,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed our convenient location and found our hotel to be clean and comfortable. Your kind words mean a lot to us, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back on your next visit to London!Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Paul

喜歡:整潔度
Reasonable price for near to central London and very close to the tube station.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月28日回覆
Dear Paul,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your visit to central London. If there's anything else we can do to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back soon.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Justin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is a bit dated but it was clean and staff were helpful. The room was a bit noisy due to other guests, not the hotels fault. Breakfast was ok, some of the cooked food was not very warm. Location is great, just near a tube station and buses. Lots of shops, cafes and restaurants nearby.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月28日回覆
Dear Justin,Thank you for your review. We appreciate your compliments regarding our helpful staff and convenient location. We apologize for any noise disturbances during your stay and for the temperature issue with the breakfast food. Your feedback helps us improve, and we'll address these concerns with our team. We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,AJCopthorne Tara Team

4/10 不太好

Polly

喜歡:員工素質
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月28日回覆
Dear Polly,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where we fell short or if you have any suggestions for improvement, please don't hesitate to reach out to us. Your feedback is valuable, and we would like to address any concerns you may have had.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

David and Lynn

情侶出遊, 商務旅客
Great location, really great, and extensive service team more than makes up for the now aging rooms.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月28日回覆
Dear David and Lynn,Thank you for your review. We're delighted to hear that you enjoyed our great location and experienced excellent service from our team. We appreciate your feedback regarding our rooms, and we'll continue to strive for improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Eloisa,Clearwater

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location.
於 2024 年 4 月住了 4 晚
AJ 於 2024年4月24日回覆
Dear Eloisa,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's location. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind regards,AJCopthorne Tara Team

2/10 很糟糕

ismail

不喜歡:整潔度
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月24日回覆
Dear Ismail,We're truly sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered during your stay so we can address them accordingly. Please feel free to reach out to us directly to discuss your concerns further.We hope to have the chance to regain your trust and welcome you back for a more positive experience in the future.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wanted a relaxing stay with no hassles on a busy business trip - and this was provided well
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

6/10 一般般

Julian

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

8/10 不錯哦

Charlotte

團體旅遊
喜歡:整潔度和員工素質
comfortable stay in a nice area
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

10/10 有夠讚

Jury Maximilian

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Ein sehr schönes Hotel, alles gut zu erreichen. Gute speisenauswahl und freundliches Personal
於 2024 年 4 月住了 4 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 有夠讚

Eloisa,Clearwater

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, very near the subway.
於 2024 年 4 月住了 3 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 有夠讚

Sylvia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely time great staff Thank you
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

10/10 有夠讚

Diane

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything went well.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Diane,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had an enjoyable stay at our hotel.Your satisfaction is our top priority, and we are thrilled to know that you found everything to your liking during your time with us. We strive to provide excellent service and a comfortable environment for all our guests, and it's rewarding to hear that we succeeded in meeting your expectations.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Kind regards,AJCopthorne Tara Team

2/10 很糟糕

Garo

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
First off we didn’t get the room we originally had booked when we got there they said it was £40 more a night for that room. The room we got was small and not super clean. TV didn’t work properly. Bed was uncomfortable. Also the room across from ours were loud and he kids that were playing and making noise until 3am we called the front desk 3 times to complain but no one answered I told the front desk the next day and they said they would take care of it but the next night it was the same. We barely got any sleep the last 3 nights.
於 2024 年 4 月住了 6 晚
AJ 於 2024年4月14日回覆
Dear Garo,We sincerely apologize for the multiple issues you experienced during your recent stay with us. Your feedback is invaluable to us as we strive to improve our services and provide a better experience for all our guests.Rest assured, we take your comments seriously and will address them with our team to ensure that necessary improvements are made to prevent similar issues in the future. Your comfort and satisfaction are our top priorities, and we are committed to making things right.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are excellent
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月14日回覆
Dear John,Thank you for your kind words! We're delighted to hear that you found our staff to be excellent. Providing exceptional service is at the heart of what we do, and it's always rewarding to receive such positive feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Eloisa,Clearwater

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location!
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月14日回覆
Dear Eloisa,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our excellent location. We strive to provide a convenient and comfortable stay for all our guests, and we're glad to hear that we succeeded during your visit. We hope to have the pleasure of welcoming you back again soon.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Gregory

情侶出遊
喜歡:整潔度、員工素質和設施服務
Friendly staff, clean, but a few minor maintence issues. Good price and a very safe and walkable location.
於 2024 年 4 月住了 5 晚
AJ 於 2024年4月14日回覆
Dear Gregory,Thank you for sharing your experience with us. We're delighted to hear that you found our staff friendly, our hotel clean, and our location safe and convenient. We apologize for any minor maintenance issues you encountered and appreciate your feedback. Rest assured, we will address these promptly to ensure a seamless experience for our guests. We hope to welcome you back again soon.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

AYODELE

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Serene environment; unbelievable affordable price.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月14日回覆
Dear AYODELE,Thank you for your glowing review! We're thrilled to hear that you enjoyed the serene environment and found our prices to be affordable. Providing excellent value for our guests is always a top priority for us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Kind regards,AJCopthorne Tara Team

6/10 一般般

Huw

家庭旅遊
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Good location very near the tube. But there was no cold water and the toilet seat was broken. The toilet seat was partially repaired but there was never any cold water in the sink even after being reported to reception.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Huw,Thank you for taking the time to share your feedback. We're glad to hear that you found our location convenient. However, we're sorry to learn about the issues you encountered with the amenities in your room. Please accept our sincere apologies for any inconvenience caused. Rest assured, we'll address these matters with our team to ensure they are promptly resolved. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Jamie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service thanks
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Jamie,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service during your stay. Providing excellent service is always our top priority, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable experience soon.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

stephen

喜歡:整潔度、員工素質和設施服務
Hotel is dated but please don’t change the decor as it’s the only comfortable place we can afford to come in London!!! Located near to tube and walking distance to anywhere you wish to go. Love this place
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Stephen,Thank you for your review and for appreciating the unique charm of our hotel's decor. We're delighted to hear that you found our location convenient for exploring London. Your feedback is valuable to us, and we're committed to maintaining the comfort and affordability that you appreciate. We hope to welcome you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Roy

喜歡:整潔度、員工素質和住宿環境和硬體
Managed to book parking under the hotel, which is convenient. Family room very cramped, could have spent more for an upgrade but quite expensive already!
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Roy,Thank you for sharing your feedback with us. We're glad to hear that you found the parking convenient. We apologize for any inconvenience caused by the size of the family room. Your comments will be taken into consideration as we strive to improve our guests' experiences. Should you choose to stay with us again, please don't hesitate to reach out if you would like assistance with room selection or upgrades.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Magali

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月14日回覆
Dear Magali,Thank you for your review and for choosing to stay with us. We're pleased to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve to earn that fifth star next time, please don't hesitate to share your feedback with us. We value your input and hope to welcome you back for an even better stay in the future.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Jerard

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent customer service.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Jerard,Thank you for your wonderful review! We're delighted to hear that you experienced excellent customer service during your stay with us. Providing exceptional service to our guests is always our top priority, and we're thrilled to know that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.Kind regards,AJCopthorne Tara Team

8/10 不錯哦

Christine

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Great hotel and location ,room was good but too hot I would stay again
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Christine,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our hotel and found the location convenient. We apologize for the inconvenience regarding the temperature in your room. Please know that we'll address this issue to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back on your next visit.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Sonia

團體旅遊
Fantastic Hotel
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月14日回覆
Dear Sonia,Thank you for taking the time to leave us such a wonderful rating! We're delighted that you had a pleasant experience during your stay with us. If you have any suggestions for how we can further improve, please feel free to share them. We look forward to welcoming you back in the future!Kind regards,AJCopthorne Tara Team

4/10 不太好

Ken

喜歡:整潔度
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月14日回覆
Dear Ken,Thank you for sharing your feedback with us. We apologize for not meeting your expectations during your recent stay. We take all guest feedback seriously and will use your comments to identify areas for improvement. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better serve you in the future.Kind regards,AJCopthorne Tara Team

2/10 很糟糕

Michael

於 2024 年 4 月住了 6 晚
AJ 於 2024年4月28日回覆
Dear Michael,We're truly sorry to hear that your experience fell short of your expectations. Your feedback is invaluable to us, and we'd like to understand more about what went wrong to improve our services. If you're open to discussing your concerns further, please feel free to reach out to us. We genuinely appreciate your feedback and hope to have the opportunity to make things right.Kind regards,AJCopthorne Tara Team

10/10 有夠讚

Kirsten

喜歡:整潔度、員工素質和住宿環境和硬體
Great location! Very walkable and close to many attractions. Staff was friendly.
於 2024 年 3 月住了 6 晚
AJ 於 2024年4月7日回覆
Dear Kirsten,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you enjoyed our great location and found our staff friendly.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,AflalCopthorne Tara Team

10/10 有夠讚

Alexandra

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here many times and it never disappoints. Quick check in. Clean bedroom and bathroom. Great location. Professional staff
於 2024 年 3 月住了 2 晚
AJ 於 2024年4月7日回覆
Dear Alexandra,Thank you for your loyalty and for choosing to stay with us time and time again. We're delighted to hear that we consistently meet your expectations and provide you with a comfortable and convenient experience. Your kind words about our quick check-in process, cleanliness, location, and professional staff mean a lot to us. We look forward to welcoming you back on your future visits!Warm regards,AflalCopthorne Tara Team

10/10 有夠讚

Sofie-Nastasija Karin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
AJ 於 2024年4月7日回覆
Dear Sofie-Nastasija,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your visit memorable, feel free to let us know. We appreciate your support and hope to welcome you back soon for another wonderful stay.Warm regards,AflalCopthorne Tara Team

8/10 不錯哦

Martin

家庭旅遊
喜歡:整潔度和員工素質
Good Location, Next to the high kensington underground. Beat by a lot of Shops and Restaurants.
於 2024 年 3 月住了 4 晚
AJ 於 2024年4月7日回覆
Dear Martin,Thank you for sharing your review. We're delighted to hear that you enjoyed our convenient location near High Kensington Underground and the nearby shops and restaurants. If there are any areas where we can further enhance your experience to earn that extra star next time, please feel free to reach out to us. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,AflalCopthorne Tara Team

8/10 不錯哦

milla

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ligger nära tunnelbanan. Ganska lyhört
於 2024 年 3 月住了 3 晚
AJ 於 2024年4月7日回覆
Dear Milla,Tack så mycket för din feedback. Vi är glada att höra att du fann vår plats nära tunnelbanan bekväm. Vi beklagar eventuella obehag som orsakas av ljudnivån. Vi kommer att ta din feedback i beaktande när vi strävar efter att förbättra vår gästupplevelse. Vi hoppas att du kommer att överväga att besöka oss igen i framtiden.Med vänliga hälsningar,AflalCopthorne Tara Team

8/10 不錯哦

Silvia

家庭旅遊
喜歡:整潔度和設施服務
Hotel un poco antiguo. Solo desayunamos 1 día y no lo recomiendo , muy caro y fatal. La habitación que nos tocó era muy ruidosa, se oían como unos motores todo el día. La situación aunque alejado del centro, es una zona muy tranquila y bien comunicada.
於 2024 年 3 月住了 4 晚
AJ 於 2024年4月7日回覆
Estimada Silvia,Gracias por compartir tu experiencia con nosotros. Lamentamos que no hayas disfrutado completamente de tu estancia. Tomaremos en cuenta tus comentarios sobre el desayuno y el ruido en la habitación para mejorar nuestros servicios. Esperamos tener la oportunidad de recibirte nuevamente y brindarte una experiencia más satisfactoria en el futuro.Saludos cordiales,AflalEquipo Copthorne Tara

10/10 有夠讚

Alpesh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and the staff are brilliant
於 2024 年 3 月住了 1 晚
AJ 於 2024年4月7日回覆
Thank you, Alpesh, for your fantastic review! We're thrilled to hear that you enjoyed our hotel's convenient location and that our staff provided you with brilliant service. Your satisfaction is our top priority, and we hope to welcome you back again soon for another wonderful stay.Warm regards,AflalCopthorne Tara Team

4/10 不太好

Marion

喜歡:整潔度和員工素質
於 2024 年 3 月住了 4 晚
AJ 於 2024年4月7日回覆
Dear Marion,We're sorry to hear that your experience wasn't satisfactory. If there's any specific issue we'd like to address or any way we can improve, please don't hesitate to reach out. We appreciate your feedback and hope to earn a higher rating from you in the future.Best regards,AflalCopthorne Tara Team

10/10 有夠讚

Alejandra

於 2024 年 3 月住了 1 晚
AJ 於 2024年4月21日回覆
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

6/10 一般般

Neil

家庭旅遊
It is what it is, at best a 3 star, no food after 10pm, bar shuts at 10:45pm. Rooms are small and old, I had a superior room, and at best I would describe it as a small double basic room. Tea or coffee in the room for 1 cup each, wind rattled the windows, so let drafts in. Very average.
於 2024 年 3 月住了 1 晚
AJ 於 2024年3月31日回覆
Dear Neil,Thank you for sharing your feedback following your recent stay at Copthorne Tara.We regret to learn that your experience fell short of your expectations. Your comments regarding the limited food availability and early closure of the bar have been duly noted. We understand the importance of catering to the needs of our guests, and we will review our policies to see where improvements can be made.Furthermore, we apologize for any inconvenience caused by the size and condition of your room. Ensuring the comfort and satisfaction of our guests is our top priority, and we will address your concerns to enhance the quality of our accommodations.We appreciate your candid review and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards,AflalCopthorne Tara Team