「I always stay here when visiting my mom in Schenectady and the front desk is always so helpful, patient and kind. Huge thanks to Colin for his warm reception. Manager covering during check out could use some of the hospitality training from the other staff. The room was clean but toiletries need to be freshened up as most are out but i bring my own so had it wasnt a dire need. Rooms are clean, bed pillows should be changed, pretty small and flat for a king size bed. Overall a good stay.」
「Breakfast was good and seating was comfortable. Staff was cheerful all around. Room was comfortable and ironing board and iron was convenient and a life-saver. 」
「everything was fine, no issues during the stay. only thing is when we checked out, there was nobody at the office window at 9:40 a.m. I rang the bell 3 times in about 5 minutes and no one ended up coming to the window. I put the 2 key cards through the plexiglass window and just left. hopefully that is the way to do it!」
「Staff was friendly and they had warm cookies at check in. The food at the restaurant/bar was very good! The bartender was awesome with great service! 」
「From the first encounter at the front desk upon check-in to the making of the room, there was always some little things that made me want to leave the place sooner ((for example: I was waken up twice in the middle of the night by spiders crawling across my face). However, breakfast was quite acceptable.
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「Comfortable beds. Friendly staff. Clean rooms.
Hotel under renovation, which isn’t attractive from outside. But inside was ok. Good price for the area. 」
