Located close to Rossio Square and Santa Justa Elevator, City Stays Alegria Apartments provides an art gallery on site and a shopping mall on site. Guests can connect to free in-room WiFi.
Located in Lisbon City Center, a neighborhood in Lisbon, City Stays Alegria Apartments is in the entertainment district. Notable landmarks in the area include Santa Justa Elevator and Rossio Square, and travelers wishing to experience a bit of culture can try Gulbenkian Museum. Don't miss out on a visit to Lisbon Oceanarium. Visit our Lisbon travel guide
This smoke-free apartment building features free WiFi in public areas. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a refrigerator. Housekeeping is not available.
City Stays Alegria Apartments offers 5 accommodations with espresso makers and coffee/tea makers. Accommodations at this 3-star apartment have kitchens or kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
24-hour airport pick-up shuttle on request for a surcharge
Family friendly
Free crib
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Kitchenette
Microwave
Oven
Stovetop
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Art gallery
Flat-screen TV with cable channels
Laundry
Laundromat nearby
Washing machine
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Iron/ironing board
No housekeeping service
Location highlights
In an entertainment district
In the city center
Things to do
Designer stores
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
5 units
Soundproofing
Policies
Check-in
Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning deposit: EUR 50 per stay
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
A damage deposit of EUR 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 8 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 78360/AL, 78367/AL, 78369/AL, 78371/AL, 78379/AL
Property is also known as
City Stays Alegria Apartments Apartment Lisbon
City Stays Alegria Apartments Apartment
City Stays Alegria Apartments Lisbon
City Stays Alegria s Lisbon
City Stays Alegria Apartments Lisbon
City Stays Alegria Apartments Apartment
City Stays Alegria Apartments Apartment Lisbon
Frequently asked questions
Is City Stays Alegria Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at City Stays Alegria Apartments?
Check-in start time: 4:30 PM; Check-in end time: 11:00 PM.
What time is check-out at City Stays Alegria Apartments?
Check-out is at 11 AM.
Does City Stays Alegria Apartments provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 8 per person applies.
Where is City Stays Alegria Apartments located?
Located in Lisbon City Center, this apartment building is within a 15-minute walk of Rossio Square and Santa Justa Elevator. Lisbon Cathedral and Castle of São Jorge are also within 2 mi (3 km). Príncipe Real Stop is only a 4-minute walk and Restauradores - Glória Stop is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
City Stays Alegria Apartments Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 12 out of 30 reviews
10 - Excellent
12
Rating 8 - Good. 8 out of 30 reviews
8 - Good
8
Rating 6 - Okay. 7 out of 30 reviews
6 - Okay
7
Rating 4 - Poor. 2 out of 30 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 30 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Brian
2025/9/21
Liked: Cleanliness, property conditions & facilities, communication
Great location and kayout
Brian
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Ousman
2024/4/22
Liked: Amenities, communication
The location was perfect and the locals were so nice and helpful. The apartment itself was ok, it could use some improvements and it would be perfect. It would be nice to have a tv for the kiddos at the end of the day. There were some mold on a few places, some unfinished tiles, and one of the bathroom windows needed more coverage for people outside not to look inside since it was a first floor apartment.
Safe property. Location good. Communication was easy with host and check in simple.
There was no mattress for the sofa bed a doona was provided but no pillows for sofa bed. Manual showed a mattress but not provided.
Manual provided was for a different apartment.
Dianne
Stayed 3 nights in Jul 2023
Verified
6/10 Okay
Joanne
2023/7/13
Liked: Cleanliness, room comfort, communication
Small stuff mar nice property
The location is excellent and the property very nice. But the nickel and diming with basic items very irritating. One day's worth of toitet paper, dishwashing soap, one garbage bag. I booked a week. No laundry soap. I complained and was told that was the policy. Go buy them. I did not travel to Lisbon to shop TP Also No towel racks or hooks in the bathroom. No mirrors in the bedrooms.
Joanne
Stayed 6 nights in Jul 2023
Verified
4/10 Poor
Suélen
2024/5/19
Liked: Cleanliness
Disliked: Room comfort, communication
The building does not have an option to leave your bags if you arrive before check in and there are no places nearby where you can store your bags, the closest is a 15 minute walk away, with large suitcases, impossible. Additionally, if you look for an apartment with kitchen equipped, you would expect to arrive and have at least oil/olive oil to use during your stay, this is generally the minimum that apartments in other locations offer, at least for the first day. They had dirty glasses stored on the cabinet. One of the bathrooms leaks water completely out of the shower while you shower, so it gets complicated. Furthermore, they did not have bedding for the sofa bed. Overall, I found the apartment unprepared to receive a family.
Suélen
Stayed 2 nights in May 2024
Verified
4/10 Poor
Martine
2025/11/11
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Les draps des 2 lits simples n'ont pas du être changes avant notre arriver car il y avait des cheveux sur les draps du dessous.
Les oreillers et la couette qui etaient destines pour le canape lit ranger dans le placard etaient inutilisables car mouillés et sales, du certainement a une fuite d'eau dans le placard et ca sentait le renfermé !
Il a fallu attendre le lendemain pour qu'une équipe de nettoyage vienne nous remettre tout ca au propre!
Du coup,la première nuit n'a pas du tout été au top vu ces desagrements.( pas d'oreillers ni couette)
Martine
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
javier a
2025/9/28
Liked: Cleanliness, room comfort
Disliked: Communication
Reserva 7 días antes, o mejor ve con otra opción
En realidad, la habitación muy limpia y cómoda. El problema es que cuando yo reservé tenía poca señal y poco tiempo después de la confirmación, me mandaron un correo para el check in en línea. El cual yo no recibí hasta mi llegada al aeropuerto Lisboa. Perdí casi dos horas para poder accesar a la habitación cerca a la 1:30 de la mañana y eso que era con acceso digital. No fue muy bueno el servicio por parte del Departamento
javier a
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
filippo
2025/9/15
Liked: Communication
Disliked: Room comfort
Basement non eccezionale
Siamo stati nell’appartamento al piano interrato. Umido, poco salubre, ma tutto sommato per due notti è ok.
filippo
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Estrella
2025/7/29
Liked: Communication
Disliked: Cleanliness
Lo mejor la ubicación y las gestiones de check in realizadas por Sebastiao.
Lo peor la suciedad de los alrededores y la limpieza del alojamiento.
Estrella
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Kajsa
2024/8/6
Liked: Cleanliness, room comfort, communication
Bekvämt och fint boende, centralt i Lissabon.
Bekvämt rent och fräscht boende centralt i Lissabon. En rymlig lägenhet där vi sov bra och kunde nyttja köket för frukost och enstaka måltider. Enkel och flexibel inchekning då vi anlände ca 4 timmar tidigt. Samma vid utchekning, vi kunde stanna en extra timme och njuta mer av staden. Rekomenderas.
Nous sommes restes 6 jours en famille a 4
Les avantages pricges du letro et du centre, appartement tout refait et propre, personnel accueillant
Les inconvenients trop d'humidite etcappartement en rez de chausse sous sol donc bruyant et impossible davoir de la lumiere sans kes oassants
Patrice
Stayed 5 nights in Dec 2019
Verified
6/10 Okay
Irina
2019/10/26
Были проблемы с заселением, не могли попасть в апартаменты, не подходил код к электронному замку двери. В апартаментах было прохладно и сыро, не было теплых одеял, принесли в последний день ( в санузлах на стенах плесень и облезшая краска, в общем на троечку. Месторасположение отличное, совсем недалеко от центральной улицы
Apartament w świetnej lokalizacji. Bardzo dobrze wyposażony i komfortowy. Jedynie jako uciążliwość traktować można dźwięki z ulicy ale to przecież centrum miasta. Po zamknięciu okien jest cisza a klimatyzacja działa bardzo sprawnie. Generalnie doskonały apartament na pobyt w Lizbonie
Marcin
Stayed 2 nights in Aug 2019
Verified
6/10 Okay
Bonnie
2019/7/8
Disliked: Cleanliness
4th of July Getaway
The location was great but it is very load all night long. The apartment is located on the top floor with no lift. It was difficult carrying all of our luggage up and down the flights of stairs. The air conditioner didn't cool the apartment so we had to open all the windows since it was so hot and stuffy in the apartment. There was a used coffee filter left in the coffee machine. The bathrooms were not very clean. The ceiling in the loft was very low, just a little over 5 feet, it was fine for me since I'm short but my friends were too tall for that room. I was told that the apartment had just been renovated but it was old and needs work. I would not recommend that appartment or stay there again.