林道出租度假屋

「My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.」

「book的時候說可以洗衫,去到是沒有的,另外廁所是共用的,沒有提早說明,這個不太好,另外門是不能鎖的,比較不安全,屋主說都是他的家人,不會被偷東西的,另外註明可以免費泊車,但是只能免費泊到早上七點,所以我要早上七點鐘便離開酒店,這個真的很可笑」

「Very clean, good facilities provided in the apartment.」

「No staff at all. Room wasn’t cleaned at all, nothing was provided.」

「交通方便，有火車站。沒空調」

「商務住宿，地點鄰近商業區，房間舒適，光線充足，但房間需要開我風扇，附近有24小時超市！5pm 前需要check in, 需要職員講解如何以電子開啓大門，電梯及房門。房間空間感十足，大量衣櫃，風筒及吸塵機可以使用！」

「位置方便，房間整潔」

「距離Zürich HB只是步行8分鐘左右 Online自助check in之後會給你一個 密碼登入大樓，電梯及房間。 不過我不幸地，他們給我的密碼不能使用，要聯絡客服，大約半個鐘才有新密碼進入電梯，上去房間。 酒店設計modern and clean, 有廚具， 而且樓下便是supermarket! 非常方便! 」

「以價格來說，還算蠻值得的~」

「第二天遇到同棟有客人在咆哮 實在令人害怕」

「Absolutely Horrible Experience – Dirty, Unsafe and Zero Customer Service! Our experience at SwissStar Irchel was absolutely horrible, with serious safety hazards in the room. Room 404 was extremely cramped and could not accommodate 3 people. Dangerously sharp furniture and fixtures around the bed. Even more disturbing, extremely sharp hooks directly above the headboard, right where someone could easily hit their head. It is completely unacceptable for sharp metal fixtures to be positioned...