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"It was"

"Big room. Not very clean but average. Make sure to get there early. We got there late and had a though time getting in since we only speak English and we couldn’t communicate by intercom. The security guard finally came and set us up. Nice city. Great place to stay"

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"Beautiful Views from almost everywhere! Lovely food and staff extremely kind and helpful! The rooftop bar is great too. "

"Impeccables "

"Lack of support from the staff. Being guests of the hotel we were more ignored than lunch goers. We won’t come back"

"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."

"renovation ongoing; non-carpeted floor wet on arrival; sitting for one with 2 guests"

"Other than some late night noise outside the back of the hotel, I can't fault the hotel. "