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Hotel des Arts

3.0 star property
This urban retreat in the heart of the city offers a genuine escape with spa treatments and attentive staff who know how to make guests feel at home

Choose dates to view prices

Hotel des Arts provides a peaceful haven amid city bustle. Travelers can book massages or manicure/pedicure services at the spa, connect with WiFi in their rooms, and utilize conference facilities. Past visitors consistently praise the staff for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
The current price is NT$6,070
NT$6,638 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 45.0 per day

Cribs (infant beds) are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel des Arts?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel des Arts on 2026/5/31 start from NT$6,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Check-out is at noon.

Where is Hotel des Arts located?

Located in the heart of Neuchatel, this hotel is steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 280 out of 627 reviews
Rating 8 - Good. 264 out of 627 reviews
Rating 6 - Okay. 65 out of 627 reviews
Rating 4 - Poor. 13 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working there, good hotel, great location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Qindeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good option. Clean room. Very quiet.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choice close to the city centre

Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was clean
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Gobinder

Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hirotoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025