Le Grand Serre Vacation Rentals

"Lovely clean, warm room, on a cold windy night. Friendly staff, super breakfast. Amazing view."

"Great hotel in beautiful town. Was upgraded free of charge as the room we booked was not easily accessible with a small baby and pushchair. Room was spacious snd clean. Breakfast was good with amazing fresh orange juice!"

"Efficient, courteous and genuinely caring staff. The food in the gastronomic restaurant is excellent. The property is very quiet."

"Not sure if it was because it was end of season but whole area in need of some tlc. Restaurant closed apart from pre ordered breakfast. Kitchen drawers had food bits in them an floor dirty. Not shown where bins or indoor pool was on arrival. Chair broken. A shame as has potential."

"My stay was exceptionally comfortable in all respects--the staff was notably helpful and accommodating."

"The hotel was not as advertised on the hotels.com website. Did not know there would be a self check-in with no idea what to do upon arrival. Fortunately, there were people coming out of the hotel and this enabled us to get into the locked lobby. Otherwise, we would have been left stranded outside with no communication or direction. The reported instructions for how to access this hotel came 90 minutes after we were already heading up to our rooms. As we stood in the lobby trying to figure out how to check in with no staff, it became very frustrating. When we reached someone on the lobby desk phone, we were then put on hold for 25 minutes. This caused more frustration. Had we known this was an unstaffed hotel, we would have chosen some other location. Fortunately, for others who were also having the same experience and didn't know how to access an unstaffed hotel, we were also coming out of the lobby, and kindly let them in so they could go through the experience we just had. You even had to make your own room key. Rooms were good, but overall, not a good experience after a day of traveling."

"Outside dining area and garden is lovely and food was excellent"

"Good hotel"

"It’s okay for one night. Away from restaurants and river. . No coffee or tea makings in the room. Thin pillow and bedding. Air conditioning didn’t work. Could not lower shades. Good shower and hot water. Staff was pleasant. "