We walked into our hotel to find the check in desk was at a different hotel a block away. Upon check in we were not notified of construction or that the pool did not work! Or that the pool and continental breakfast was not in our hotel. We had to walk outside a block in -10 degrees to get to the pool to be told it did not work. Same agin in the morning for breakfast!
Our room consisted of 2 beds a dresser and 1 night stand! No closet or place to hang anything, no desk, no chair, no headboards, no pictures. Water spots on shower ceiling, stick in window for security, coffee cups and fixings w/no coffee pot! Everything had visible Sheetrock debris/dust. The wall heater knocked all night trying to heat room, and the refrigerator was dirty and clunked on and off as well. The television didn’t work but after an attendant came down they said we needed a box but since we didn’t have one we would have to look up and manually type the channel in to see if that one was available!! All in all the worst stay I have ever had. I have attached pictures
Alice
於 2025 年 1 月住了 1 晚
6/10
Cathy
於 2025 年 1 月住了 1 晚
8/10
Though it was nice having a brand new room, freshly painted and new floors... the room was DUSTY!!!! DRYWALL DUST EVERYWHERE!!!!!!
Christine
於 2025 年 1 月住了 1 晚
4/10
Two hotels together, one is closed and its entrance is blocked off so you had to go around. There was a sign on the closed door but you are too busy being bewildered and looking at the demolished corridor to notice off the bat, then no elevator working on that side. Hope they have improved it and the remodeling is complete.
Wendel
於 2024 年 10 月住了 2 晚
10/10
Michael
於 2024 年 12 月住了 1 晚
8/10
Our hotel room was very spacious! The beds were kind of hard. The bathroom was a little dirty. The room needed to be updated however they were working on it so I look forward to seeing it updated!
Alicia
於 2024 年 11 月住了 2 晚
6/10
Had to leave lobby and drive to a separate entrance. There was two hotels using the same lobby. They were remodeling and it wasn't cleaned up. Beds were hard as rocks it was way too expensive for the condition. And having to drive around the back of the hotel.
Jeffery
於 2024 年 11 月住了 1 晚
4/10
The Hotel was part of another hotel and staff was hard to find for check in and check out. Room was large but had old furniture. Worn out recliner that looked to be from the 80s. Bathroom ceiling was in bad shape as was the floor.
Dan
於 2024 年 11 月住了 1 晚
10/10
GOOD
Ricardo
於 2024 年 11 月住了 1 晚
10/10
Very friedly people.
Terry
於 2024 年 11 月住了 1 晚
10/10
Room was absolutely wonderful! BIG! Loved the couch and had a recliner that was amazongly comfortable!
Diana
於 2024 年 11 月住了 1 晚
4/10
Good view of the river and breakfast. Very confusing that you have no sign for Eagle Ridge. Put in a handicap room. Tv needs to be upgraded. Noise from the refrigerator.
David
於 2024 年 10 月住了 1 晚
8/10
The breakfast was good with more options than most places I stay. The hotel was good!