Dulcinea Hotel and Suites

Property class: 3

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Located close to Gaisano Island Mall Mactan and Lapu-Lapu City Hall, Dulcinea Hotel and Suites provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a nightstand, a chair, and a table with a vase of flowers.

Superior Room, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a mirror, and a ceiling-mounted air conditioner.

Suite, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Studio, 1 King Bed, Non Smoking, No Windows

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Pajo neighborhood, Dulcinea Hotel and Suites is connected to a shopping center. Magellan's Cross and Temple of Leah are notable landmarks, and travelers looking to shop may want to visit Gaisano Island Mall Mactan and SM City Cebu. Lapu-Lapu City Hall and SM Seaside City Cebu are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Lapu-Lapu travel guide
Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015

What's nearby

  • A clock tower with a tiled roof and a palm tree in the foreground.
    Mactan Export Processing Zone
    7 min walk - 0.6 km
  • A bridge with a plaque, people sitting on steps, and a river.
    Marcelo Fernan Bridge
    3 min drive - 1.9 km
  • A building with a large orange sign reading "Islands Souvenirs" and a smaller sign for "Salamat PopeFrancis."
    Mactan Marina Mall
    5 min drive - 2.6 km
  • Gaisano Island Mall Mactan
    1 min walk - 0.1 km
  • Lapu-Lapu City Hall
    5 min walk - 0.5 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    11 min drive

Restaurants

  • Mactan Fiesta Native Restaurant
    10 min walk
  • Sachi Authentic Japanese Ramen Okonomiyaki
    7 min walk
  • Pearl Meat Shop and Restaurant
    5 min walk
  • Mactan Town Center (MTC)
    1 min walk
  • Jollibee
    3 min walk

About this property

Dulcinea Hotel and Suites

  • Hotel near Lapu-Lapu City Hall
  • Located close to Gaisano Island Mall Mactan and SM City Cebu, Dulcinea Hotel and Suites provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a snack bar/deli. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Local cuisine breakfast (surcharge), an area shuttle, and tour/ticket assistance
    • A front-desk safe, a gift shop, and luggage storage
  • Room features
  • All guestrooms at Dulcinea Hotel and Suites feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Egyptian cotton sheets and memory foam beds
    • Rainfall showers, designer toiletries, and bidets
    • 32-inch HDTVs with premium channels
    • Refrigerators, daily housekeeping, and desks

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Frequently asked questions

Is Dulcinea Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dulcinea Hotel and Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dulcinea Hotel and Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dulcinea Hotel and Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–2:00 AM on request.

Where is Dulcinea Hotel and Suites located?

Located in Pajo, this hotel is within a 5-minute walk of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. SM City Cebu and Magellan's Cross are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dulcinea Hotel and Suites Reviews

7.8

Good

8.2

Cleanliness

7.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 89 out of 350 reviews
Rating 8 - Good. 164 out of 350 reviews
Rating 6 - Okay. 65 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service

No wifi

Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency Stay.

It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay here.

Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À côté de l’aéroport et du shopping
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020
Verified review

8/10 Good

It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ合格

ホテルは少し古いがスタッフの対応も良く道路側にも拘らずしずかでした。マーケットもすぐそばで近くの日本料理屋（日本人オーナー）の店はよかったです。コスパは良好です。
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
리조트 체크아웃 후 시내 갔다가 시간이 붕 떠서 이용했는데요 새벽비행기라 조식 이용은 못하고 나와 아쉬웠지만 방에서 편하게 쉬다가 공항까지 차로 태워다주셔서 여행 마지막날을 피곤하지 않게 보낼 수 있었습니다. 공사중인 건물에 가려서 호텔이 잘 안 보여서 찾느라 조금 고생. 세부공항에서 가까워 잠시 이용할 용도로는 저렴하고 괜찮았어요. 프론트와 객실은 3층에 있더군요.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel,Never go, eventhough you donot any no-show notice you must pay all booking days charge fee. Also This Hotel staffs are very selfish and not kind. If you have a look at the lapilapu area hotel, remember my exprience~!! You will really regret, if you choose this hotel~
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was very nice and helpfull. Nice location for spending some nights close to the airport.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late arrival

The hotel is not far from the airport, it's just pity that we arrived very late as the passport control in the Cebu airport took us almost 3 hours so we had to take the texi there by ourselves (There supposed to have the pick-up service). The next day morning they did provide the drop-off service to the airport. The breakfast was delivered to the room, it was delicious.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

見た目より中身

外見は良くないが、中の部屋は大変キレイです。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay staff has always been great.only dislike is stairs walk but staff makes it worth walk
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and convenient

Place was clean and very reasonably priced, but the service (especially at the front desk) was very nice and accommodating. Close to the airport with a free shuttle.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
夕立がほぼ毎晩あり、棚に置いた私物が濡れていた。なぜだかわからなかったので対策できなかったが、チェックアウト前日に雨漏りのせいだと気づいた。洗面の排水溝からの下水の臭いには参った。でもホテルの前はスーパーがあり、空港まで無料の車もあり、外観からは想像できない良いホテルだった。
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

スタッフは最高

307の部屋はダメだった。 バスタブの排水が悪い、テレビが消せないのでコンセントを抜いた。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was good nice and big. but it would be nice if they have simple things, simple but big help like a clock for their foeign costumers to see local time. It has a complementary drinks but if you want tea or coffee you have to ask for a kettle, it doesnt make sense why they didnt have it inside our room for easy access. also need a good toilet seat, it was wobbly, falling appart and too small for the toilet bowl itself. Nice breakfast but too bad we found a bug on our bacon. Overall it was a good stay we didnt take it too much of a deal because we we're just staying overnight.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The price was right and its a good place to sleep, however its not a very nice hotel, and the hotel is located above a gay club/bar. Location near a mall but far from everything else (including the airport).
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has free shuttle and breakfast
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The room was very clean & comfortable. The people were very nice & helpful. The tub was very soothing. The hotel shuttle got us to the airport right on time.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
wifi connection was so terrible.
Stayed 3 nights in Sep 2019