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Ibis Lanzhou Customs House Hotel

3.0 star property
Take a dip in the nearby pool or explore Anning's hidden gems with personalized tips from the hotel's concierge team.

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Experience Anning's energy at Ibis Lanzhou Customs House Hotel. Enjoy a relaxing drink at the bar after exploring and savor authentic local cuisine at the restaurant. The hotel offers reliable WiFi, secure luggage storage, and helpful tour assistance to enhance your stay.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Desk, blackout drapes, free WiFi, bed sheets

Family Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Kongjia'an Subdistrict, a neighborhood in Lanzhou, is home to Ibis Lanzhou Customs House Hotel. Gansu Provincial Museum and Lanzhou Islam Culture Art Gallery are cultural highlights, and travelers looking to shop may want to visit Taohai Market and Wanda Plaza Chengguan Lanzhou. Visit our Lanzhou travel guide
Map
No.240, South Wanxin Road, Lanzhou

What's nearby

  • Lanzhou Yintan Wetland Park
    9 min walk - 0.8 km
  • Taohai Market
    15 min walk - 1.3 km
  • Gansu Provincial Museum
    8 min drive - 8.0 km
  • Zhangye Pedestrian Street
    13 min drive - 14.2 km
  • Lanzhou University
    17 min drive - 19.0 km

Getting around

  • Lanzhou West Railway Station
    19 min drive
  • Lanzhou (LHW-Zhongchuan)
    51 min drive

Restaurants

  • Guava番石榴·野生菌火锅
    8 min drive
  • 吾穆勒蓬灰牛肉面
    6 min drive
  • 马安军辣子牛肉面
    8 min drive
  • 吾穆勒蓬灰牛肉面
    7 min drive
  • Yvonne’s Cafe(七里河店)
    7 min drive

About this property

Ibis Lanzhou Customs House Hotel

Hotel located in Kongjia'an Subdistrict
Laundry facilities, a bar, and a restaurant are just a few of the amenities provided at Ibis Lanzhou Customs House Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Outdoor pool access nearby
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, an elevator, and meeting rooms
  • Smoke-free premises and concierge services
Room features
All 124 rooms boast comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Children's slippers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 25 for adults and CNY 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance

More

  • 1 building
  • Art Deco architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free long-distance calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 25 for adults and CNY 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Lanzhou Customs House
Ibis Lanzhou Customs House
Ibis Lanzhou Customs House Hotel Hotel
Ibis Lanzhou Customs House Hotel Lanzhou
Ibis Lanzhou Customs House Hotel Hotel Lanzhou
Lanzhou Ibis Lanzhou Customs House Hotel Hotel
Hotel Ibis Lanzhou Customs House Hotel
Ibis Lanzhou Customs House Hotel Lanzhou
Hotel Ibis Lanzhou Customs House Hotel Lanzhou
Ibis Customs House Hotel
Ibis Customs House

Frequently asked questions

Does Ibis Lanzhou Customs House Hotel have a pool?

Yes, this property has outdoor pool access.

Is Ibis Lanzhou Customs House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Ibis Lanzhou Customs House Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Ibis Lanzhou Customs House Hotel?

Check-out is at noon.

Where is Ibis Lanzhou Customs House Hotel located?

Located in Kongjia'an Subdistrict, this hotel is within 2 mi (3 km) of Taohai Market, Lanzhou Yintan Wetland Park, and Yellow River. Renshou Mountain and Gansu Provincial Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

6.8