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蘭卡威麗思卡爾頓飯店的評分

5 out of 5
蘭卡威麗思卡爾頓飯店
Jalan Pantai Kok, Langkawi, Kedah

評論

9.4

好極了

10 分，有夠讚；229 則評論中有 178 則" "
8 分，不錯哦；229 則評論中有 36 則" "
6 分，一般般；229 則評論中有 5 則" "
4 分，不太好；229 則評論中有 3 則" "
2 分，很糟糕；229 則評論中有 7 則" "

9.6/10

整潔度

9.6/10

員工素質

9.6/10

設施服務

9.4/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

May Fun

於 2023 年 8 月住了 3 晚

10/10 有夠讚

CHIFU

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
出門都要靠buggy,想要自己走，但覺得路很小，怕會碰到車子有點危險
於 2023 年 7 月住了 1 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 5/5. We are pleased to learn you've had a wonderful stay with us.

4/10 不太好

YUI

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Such a terrible stay! For me, Ritz Carlton Langkawi is never an unfamiliar name, because I have stayed here for more than once. In contrast to the stay about two years ago, the Hotel is decreasing regarding many perspectives. The room cleaning is very
於 2020 年 1 月住了 3 晚

10/10 有夠讚

Matsumoto

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Moinuddin

於 2024 年 2 月住了 3 晚

8/10 不錯哦

Nafisah

喜歡：員工素質
不喜歡：整潔度
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Kimiharu

於 2024 年 3 月住了 6 晚

10/10 有夠讚

TAKAKO

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
従業員の皆様は笑顔で丁寧で親切。子連れだったので、ターンダウンサービスの際にタオルで動物を作ってくれるなど温かなサービスを受けた。ビーチに遊びに行くと、こちらの名前を呼び掛けて挨拶をしてくれたり、ゲストの顔と名前を記憶しているのだなと感激。 無料で受けられるアクティビティ（レッスン？）も複数あり、特にカクテル作りのレッスンはオススメ。ビーチのバーで優しいバーテンダーの方に教わりながら素敵なカクテルを自作し、軽いスナックと共に心地よい時間を過ごすことが出来る。レッスンは前日迄の予約制なので、到着日に予定を立てることを推奨。 食事は全て美味しかったが、中華料理のHai Yanは群を抜いていた。外の席で波音をBGMに暮れゆく空を眺めながらワインと素晴らしい中華料理を楽しみ最高の時間を過ごした。大人限定のHorizon barは、まだまだ営業時間中にも関わらずお酒を楽しんでいる眼の前で閉店準備がどんどん進められのんびりした気分になれなかったのは残念。 ホテル内の飲食費用は大変安価。コスパ最高。 部屋は広々としており清潔だが、自然に囲まれた環境ゆえ3泊の滞在中2度室内にヤモリが出た。従業員の方が駆除に来てくれるものの、到着迄に見失ってしまったりして少し気になった。また、バスタブにお湯を貯めるとお湯が黄色かった。タンクの水位の問題（？）と説明を受けたが、黄色いお湯に浸かるのは抵抗があった。 部屋のバルコニーに猿が遊びに来るのが毎日楽しみだった。 ホテル全体の印象は、トロピカルな花咲き乱れる華やかなリゾートと言うよりは、熱帯雨林の渋めのリゾートという感じ。もう少し華やかさがあっても良かったが、これは単に個人的な好みの問題。施設全体はよく手入れされている。 総じて大満足、また機会があれば滞在したい。
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Akihiko

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ecellent serivice
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Najm

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service and experience. Thank you!
於 2024 年 2 月住了 8 晚

10/10 有夠讚

Mark

於 2024 年 2 月住了 4 晚

10/10 有夠讚

RYOMA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
素晴らしい体験だった。
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Vincent

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and well designed. Spacious and modern upgraded room, beautiful location and views.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Ekaterina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
Incredible stay from start to finish - beautiful hotel and the staff were top notch. Stayed for our honeymoon and they made it an incredibly special time. 10/10.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Simona Luisella

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Paradiso: solo questa banale parola può descrivere la location. Il Ritz Carlton di Langkawi conferma gli eccellenti standard della catena. Ciò non sarebbe stato possibile senza il suo personale autoctono sempre attento e meticoloso, accompagnato da eleganti stagisti francesi
於 2023 年 12 月住了 5 晚

10/10 有夠讚

YUSUKE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Josef

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

Mohammed

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

domenico

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
“Just” 5 stars as the app doesn’t allow to give more Simply amazing Service was attentive, scrupulous and extremely professional. Really beyond expectations.
於 2023 年 11 月住了 6 晚

10/10 有夠讚

Lauren

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
5 star hotel and more
This is one of the best hotels we’ve ever stayed at. Upon arrival we were upgraded to a suite. Throughout the trip we were greeted by friendly staff who remembered our names. The restaurants are fantastic, great food and views. I’d recommend this hotel to absolutely anyone who asked me - best experience we’ve ever had!!
於 2023 年 11 月住了 3 晚

10/10 有夠讚

R

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Adrian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful short stay. Getting around the resort was easy with buggy services and we had all that’s needed within the resort itself without having to step out at all.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

T Ngoc Lan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Saeko

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly hotel staff everywhere at the property, they gave me happy wonderful stay. The room is clean with nice view and good amenities. I love their robe, very comfortable. Restaurants and bars are also great. Tasty BF and other dishes I enjoyed a lot. Spa treatment was also amazing.

10/10 有夠讚

Hanako

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
よかった。
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Melanie

喜歡：整潔度和員工素質
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Yuliya Kyrylova

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Si Qi

喜歡：整潔度、員工素質和住宿環境和硬體
-
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Janet

於 2023 年 10 月住了 1 晚

10/10 有夠讚

SUNG WON

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Takayama

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best hotel in the world
於 2023 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel with fantastic facilities and staff
於 2023 年 9 月住了 5 晚

10/10 有夠讚

Monica

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Tristan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Turki

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Michiko

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect hospitality. Wonderful room, facilities and restaurants.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Manvinder

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2023 年 7 月住了 3 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 5/5. We are pleased to learn you've had a wonderful stay with us.

10/10 有夠讚

Wing

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Best hotel in Langkawi
於 2023 年 6 月住了 5 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 5/5. We are pleased to learn you've had a wonderful stay with us.

10/10 有夠讚

Nerissa

於 2023 年 6 月住了 2 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 10/10. We are pleased to learn you've had a wonderful stay with us.

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 3 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 4/5. We believe you've had a wonderful stay with us and we are sorry for any shortfall or if we failed to meet your expectation. Appreciate if you could let us know where we fell short.

10/10 有夠讚

Gautam Shivaji

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
I recently had a splendid 4-day, 3-night stay at the Ritz-Carlton, Langkawi, and it exceeded all my expectations. The warm hospitality and genuine smiles from the staff made me feel welcomed from the moment I arrived. The resort's location is breathtaking, with lush greenery and turquoise waters creating a serene backdrop. I was thrilled to be upgraded to a luxurious Rainforest suite, where attention to detail and comfort were evident. The room provided a pampering and relaxing experience, and the check-in and check-out process was seamless. The staff at the Ritz-Carlton, Langkawi were exceptional, always attentive and courteous. Special mention goes to Chef Black from the beach grill restaurant and Chef Jay from Hai Yan restaurant. Their culinary skills delighted my taste buds, and Chef Black's creative surprises were a treat. Highlight of my stay was enjoying a beautiful sunset at the Horizon restaurant, accompanied by the stunning 'Hornbill' cocktail. The sunset view was mesmerizing, offering a perfect setting to unwind and appreciate the natural beauty surrounding the resort. The infinity pool at the Ritz-Carlton, Langkawi was truly amazing, with crystal-clear waters and panoramic views. It provided a slice of paradise for relaxation and rejuvenation. The Ritz-Carlton Spa, located in such a gorgeous setting, offered tranquility and indulgence, leaving me feeling revitalized. Overall, my stay at the Ritz-Carlton, Langkawi was remarkable. Highly recommended!!
於 2023 年 6 月住了 3 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 5/5. We are pleased to learn you've had a wonderful stay with us.

10/10 有夠讚

Matthew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The real Ritz experience.
Couple - Rainforest Room The challenge about staying at a Ritz-Carlton is that the service is the best in the world, so where ever you go afterwards, you will forever be remarking to your partner "remember how we stayed at The Ritz Langkawi, how good was that". Service: Every single staff member was incredibly friendly, caring and ensured our stay was perfect. From the moment you get to the property, security are welcoming, check in is a great experience and getting to your room is a breeze. Food & Beverage: Amazing service, with staff better trained than many Michelin Star restaurants I have been to. The food is great, the best of what I had on the island - an amzing breakfast buffet with cocktails, local and standard breakfast. The beach grill was great, Horizons was fantastic and Hai Yan was amazing. Everything about the stay was so good, I wish I could have stayed a few more days. We had to move to another hotel for a wedding, and everyday we are saying how good was the Ritz, enough that the bride and groom are heading over to experience true world class service.
於 2023 年 6 月住了 2 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 10/10. We are pleased to learn you've had a wonderful stay with us.

10/10 有夠讚

Joohyun

於 2023 年 6 月住了 2 晚
The Ritz-Carlton Langkawi 於 2023年7月27日回覆
Thank you for voting 10/10. We are pleased to learn you've had a wonderful stay with us.

10/10 有夠讚

Maria

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent!
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Frederic James Vincent

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
An amazing place. To further improve, I would add watermelon to the fruits available. Also the shade umbrella above the beach sofa around the poll @ horizon didn't work well. Otherwise this is an incredible location with great staff, great service. I highly recommend for a break.
於 2023 年 3 月住了 3 晚

10/10 有夠讚

Soud

於 2023 年 1 月住了 2 晚

10/10 有夠讚

Hironori

於 2023 年 1 月住了 3 晚

10/10 有夠讚

Shabnam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
My husband and I stayed at the Ritz Langkawi for 3 days and could not have been happier with the service, food, and accommodations. Upon arrival we were upgraded to the rainforest villa, which was a very pleasant surprise. The service in the lobby, restaurants, and grounds was top notch. The food at all of the restaurants was delicious. We were sad to leave after the 3 days and hope to be back.
於 2022 年 11 月住了 3 晚

2/10 很糟糕

Adil

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Rat-infested venue, son fell ill, rubbish Management, poor Customer Service, avoid at all cost! Thought Ritz-Carlton Langkawi would be ideal place for a holiday, ended up far from ideal. We couldn’t sleep for 2 nights, kept hearing rustling and movement at night, realised it was rats/vermin when we found some fruit bitten into by the rats, and scratch marks on upholstery nearby. Staff wouldn’t believe it until I showed them pics. Son got ill, prob due to rat urine-infected food/fruit, ruined our holiday. Management were absolutely shocking, refused to believe it despite moving us out and getting Pest Control in. Spoke to numerous Management but they didn’t even offer any compensation at all, even after ruining our holiday and getting our son ill! Normal staff were very sympathetic but when the Senior Management is not customer-focussed, then it’s difficult for the remainder of the staff. Very surprising indeed. Will never stay there again, you’re far better off staying at Four Seasons or The Danna(they have better beaches also!). Don’t waste your money at the Ritz-Carlton Langkawi—a real shocker of a place, and worst Management Customer Service ever!’
於 2022 年 9 月住了 7 晚