「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
「The breakfast was incredible. The owner was incredibly kind. It was a quiet and intimate place with lots of character, even though it was a little damp. Thank you so much for everything!」
「I only rated this property a 4 because of the mattress, pillows and shower stall. The property is beautiful, well maintained and has stunning views! Breakfast was good and part of the room stay. A small complimentary bottle of wine is given to guests on day of arrival but there is no complimentary water. The beds were not comfortable. You could feel the wire coil springs when you lay down. The pillows are flat, so if you’re used to a soft pillow there are none. July is a very hot time of year...
「Het was een supervriendelijke ontvangst door Petra. Zij gaf goede info en gaf tips voor goede restaurants. Een 10 op 10 waard.
Een mooie kamer . Een prachtige omgeving. Een fijn zwembad om na een heerlijke dag nog te verpozen aan het bad.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
