Find Luxury Hotels in Lancaster, MA

"The bed was clean, and so generally was the bathroom (tub was not clean), so kudos to the maid service. Ceiling in the room had two large water leak spots that had never been properly repaired. Tub was not clean. Stains on rug in front of door. General appearance of the room was not pleasant. Light over one side of bed didn't work. No switch even for light over toilet. The water out of the tap was gray, not clear and clean. Yuk. Had to go to a local store and buy water. Front wouldn't check me in even 5 minutes early. I had an appointment I had to get to, but wouldn't flex a single minute without fining me $35. Said he'd get in trouble with his boss. It was a needly annoyance. One night there was a party ALL NIGHT LONG in the room next to me: loud music and loud talking. Knocking on the wall obviously didn't help. I called the front desk, all they did was try to call the room; when that didn't work, they did nothing else. Didn't sleep most of the night. I was only 2 days. One of the days my key didn't work. Another annoyance. It turned out to be a lousy place to stay, though the bed was clean and bathroom mostly clean. I would not recommend this hotel at all."

"The rooms were as advertised online. The staff were helpful when I requested additional items to the room. The pool area was not great, had very limited seating, and unfortunately the hot tub was not working and no information was shared other than a sign at the pool area. The manager accepted our feedback about the hot tub and resolved this with the people in my group."

"Good "

"This is an old place -- duh. It is charming, perfect, literally perfect location to explore the awesome town of Concord (Its right out the front door) KInda old and tired, but makes up in charm. I wish I would have known that the back door to the bar/stage was going to be across the hall from my room as the band was loud on Friday and Saturday nights. Other than that -- lovely and perfectly situated. "

"Bathtub was dirty. No grab bar for shower. Very friendly staff. "

"Awesome staff I recommend this place to anyone who wants a good place with good people and great prices "

"Room was outdated and mattress sunk in and needed replacing. I was woken up at 2am and again at 3am to guests screaming obscenities at each other which made the property feel unsafe. Front desk staff, however, were kind and pleasant."

"This place is horrible.Early morning lots of noise, people next door fighting. Floor above us was like someone moving in at 8am in the morning. Called the FD to make a complaint but the issue was never resolved they said no one is in the room above us which is insane. In addition to that none of the ice machines works on either floors. Tv has no internet."