Lake Merritt Tours

Unfortunately, I was very dissatisfied with this hotel. Windows are poorly insulated; you can hear everything as the hotel is located on a very busy and loud intersection, and until 1-2 AM, we kept hearing what sounded like homeless people yelling, etc. The room itself is nice but was not well cleaned when we arrived, with tomato sauce stains on the desk. Also, we had to return a very large phone charger to the front desk that was left by the previous guest, which also indicated that cleaning was not done thoroughly in the room. On top of that, we ourselves left a brand-name jacket in the closet and were told it was not found when we contacted the hotel after checking out. This fact completely ruined our experience, as it was clearly stolen by, I assume, cleaning personnel.