We had a fabulous room after being given an upgrade to a junior suite. Great view of the lake and surrounding area. The receptionist was warm, polite and very helpful.
We had a fabulous room after being given an upgrade to a junior suite. Great view of the lake and surrounding area. The receptionist was warm, polite and very helpful.
Anonymous traveler
Reviewed September 21, 2016Reviewed September 21, 2016
I really enjoyed my stay here. It was convenient to explore many area around Lake Geneva. The room was beautiful as were all the common space in the hotel. The staff was outstanding. The breakfast option was too expensive so we grabbed breakfast offsite. My only issue with the room was the shower. We couldn’t figure out how to avoid getting water all over the floor.
I really enjoyed my stay here. It was convenient to explore many area around Lake Geneva. The room was beautiful as were all the common space in the hotel. The staff was outstanding. The breakfast option was too expensive so we grabbed breakfast offsite. My only issue with the room was the shower. We couldn’t figure out how to avoid getting water all over the floor.
susan
Reviewed September 23, 2023Reviewed September 23, 2023
No air condition after 11pm makes the night sleep uncomfortable. Hotel shutdown air condition system as it is noisy for the neighborhood!! Tiny shower space.
No air condition after 11pm makes the night sleep uncomfortable. Hotel shutdown air condition system as it is noisy for the neighborhood!! Tiny shower space.
Hotel and service was excellent. Stayed for two nights and had a noisy party in the room in the late evening next to us the first night. When we reported the incident to the hotel, they took care of it and was very apologetic and responsive in following up with us.Overall, a very nice stay
Hotel and service was excellent. Stayed for two nights and had a noisy party in the room in the late evening next to us the first night. When we reported the incident to the hotel, they took care of it and was very apologetic and responsive in following up with us.Overall, a very nice stay
John
Reviewed November 10, 2024Reviewed November 10, 2024
Ok, there is a lot to talk about this hotel. I stayed there in April, 2015 for 4 nights
1 - it is perfectly located, 5 minutes walking to reach the lake and 5 minutes walking at the opposite direction to find the main train station.
2 - Friendly staff, as soon as I checked in, they gave me maps for the city and showed me where are the main attractions located and how to reach. Also they were so clear in terms of communications.
3- Transportation, The hotel entrance is just beside the...
Ok, there is a lot to talk about this hotel. I stayed there in April, 2015 for 4 nights
1 - it is perfectly located, 5 minutes walking to reach the lake and 5 minutes walking at the opposite direction to find the main train station.
2 - Friendly staff, as soon as I checked in, they gave me maps for the city and showed me where are the main attractions located and how to reach. Also they were so clear in terms of communications.
3- Transportation, The hotel entrance is just beside the...
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