2/10 很糟糕
Cheng Ching
家庭旅遊
2025 年 11 月 6 日
不喜歡：設施服務和住宿環境和硬體
There was no front desk staff in our 3 nights’ stay. Toilet was not clean with black spots on the tiles of the wall and strains on the toilet bowl.
You need to follow the instructions from email to check-in. When I entered the room as guided, it was a room that had not been cleaned with rubbish and used towels on the bed.
After sending whatsapp to the staff, he/she sent us code for another room. Originally, I booked a deluxe room with king size bed but turned out that two twin beds of uneven heights were provided.
Besides, only 1 toilet roll was provided for our 3 nights’s stay. When I requested for 2 more rolls, the staff only agreed to provide 1 more toilet roll but eventually none was provided. Cleaning of rooms and extra towels will only be provided for extra charges as mentioned in the check-in email.
Lift was locked and you needed to walk long stairs to reach 1st floor!
Seems this guesthouse did not have manpower to serve the guests.
I will definitely not visiting again.
Cheng Ching
於 2025 年 10 月住了 3 晚