"Lovely helpful staff in a great building in a fab location. As others have said, wonderful breakfast! We will definitely stay here again when in Santa Cruz."
"Dated property with a lot of potential. It seems cheaply refurbished some years ago. Some areas are nice (like the lobby) other are bit worse (rooms, hallways). Staff are really nice and there were many food options. Beautiful views, depending on the room - some might be a bit overlooked."
"Proactive contact beforehand as I was checking in late and my ferry was then delayed. The staff ensured I could still access the room despite arriving after the check in time."