Sarah in reception was really friendly and helpful. As per my room, the shower had a design issue and when using it the water would come out of the shower almost to the room. The rest of the room and terrace was lovely. There were good options at breakfast. Thank you very much to all staff, I had a great time.
Maria Gabriela Gonzalez
於 2024 年 3 月住了 4 晚
10/10 有夠讚
Malcolm
2024年3月30日
喜歡:整潔度、員工素質和住宿環境和硬體
This was our fourth visit. Wouldn’t stay anywhere else.
Malcolm
於 2024 年 2 月住了 7 晚
10/10 有夠讚
Luigi Marco
2024年1月2日
Luigi Marco
於 2023 年 12 月住了 5 晚
10/10 有夠讚
Carl
2023年12月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Carl
於 2023 年 12 月住了 7 晚
2/10 很糟糕
Steven
2023年11月24日
Steven
於 2023 年 11 月住了 7 晚
10/10 有夠讚
David
2023年10月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic stay very friendly helpful staff beautiful room had a fantastic stay
David
於 2023 年 10 月住了 7 晚
10/10 有夠讚
Rafael
2023年8月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service. The Terrace restaurant was outstanding. Close to the beach. Great room and gym facility.
Rafael
於 2023 年 7 月住了 10 晚
10/10 有夠讚
Nina
2023年7月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bra läge till både strand & stan
Fantastisk personal på hotellet, så himla hjälpsamma med allt från hyra bil till att tipsa om restauranger osv, och läget är perfekt till både ”stan” & strand ☺️ Ingen hiss dock (endast två våningar), men kan vara bra att veta. Kunde plockat lite löv från poolen under dagen, då det kommer från trädet ovanför. Frukosten var bra :)
Nina
於 2023 年 7 月住了 7 晚
6/10 一般般
Paul
情侶出遊
2023年7月1日
喜歡:員工素質
We were originally booked in to H10 Ocean Dunas but on arrival found pool was nearly all fenced off with building work being carried out. Hotel claimed we should have been advised but Expedia had no mention of it on website on booking or on our arrival. We asked to be moved and we’re offered H10 Suites further up the road.
The hotel is ok but tired and in need of refurbishment. The rooms need updating and painting with new furnishings.
The hotel needs a deep clean as cockroaches were in our room and several other guests reported the same.
The family pool area ( we didn’t visit the other pool area) again needs updating. The beds need updating and there just aren’t enough. Worse though far too few parasols which many were old and broken or cheaply repaired.
Of the 3 large parasols in the pool bar area 2 were broken and had tears in the parasol hood.
Overall outside was reasonably maintained but there was minor building work on for our last week although not intrusive.
Food is ok and buffet style but unlike other half board we’ve stayed at the drink with evening meal was chargeable .
Overall hotel is ok but needs an overhaul . The first hotel should have been closed and we should have been offered a move on arrival rather than have to ask. It was half empty with building materials visible a great big fence around most of the pool. Personally we would not return to the H10s in Corralejo although that is our preference . Staff overall were good but it needs improvements.
Paul
於 2023 年 6 月住了 21 晚
8/10 不錯哦
P
2023年6月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable stay.
Very nice hotel, with friendly staff and good catering. I made good use of the gym whilst I was there.
Unfortunately the pool was closed during my stay (w/c 5th June 2023) - but guests were able to use the pool at H10's sister hotel around the corner, which was really nice.